Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

We loved the experience, however we were very disappointed with out seating. We ordered our tickets online back in June and paid several hundred Australian dollars for them. At the time of booking we... Leggi di più

Valutata 1 stelle su 5

When I searched an event I wanted to attend, viagogo came up as a sponsored result. As I hadn't attended the venue before I went with viagogo, as I assumed they were linked to the venue. When I got to... Leggi di più

Valutata 4 stelle su 5

La entradas llegaron solo 2 horas antes del evento, y me cambiaron los puestos originales por una ubicación que realmente no ofrecía las mismas condiciones. regards,

Valutata 1 stelle su 5

AVOID THIS COMPANY AT ALL COSTS. I purchased concert tickets in December 2025 for an event in October 2026. On the actual day of the concert, they sent an email stating, "Your seller has informed us t... Leggi di più

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2,3

Scarso

TrustScore 2.5 su 5

1K recensioni

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,3

Tutte le recensioni

(1210)

262 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Viagogo customer service is the worst I…

Viagogo customer service is the worst I have ever experienced! I am still waiting on payment of tickets after they were sold 3 months ago and successfully delivered to the buyer. I have to contact them for an update. If I don't, there would be no contact at all. Each time I speak to someone, I get told that they have escalated the issue and that I need to wait with no definitive timeline or update provided along the way. They also have escalated the issue to the wrong team and there is no direct correspondence with the team actually handling the issue. They have also hung up on me several times which is unacceptable. I am beyond frustrated!

10 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

Very disappointing experience

Very disappointing experience. I was redirected to this website believing I was purchasing tickets from the official event organiser, only to discover afterwards that it is a resale marketplace. I ended up paying more than 250% of the original ticket price.
At no point did I realise I was not buying directly from the event organiser. I still don't understand how I was redirected to Viagogo in the first place.
I feel completely misled and extremely disappointed by this experience. I strongly encourage others to double-check that they are purchasing from the official ticket provider before completing their payment to avoid the same situation. Based on my experience, I would not recommend using this platform.
😒 😡 😞 😡 😞

12 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

Hidden fees

Hidden fees! Steer clear. Payed almost double what i should have payed for tickets to a comedy show. Better off getting them through ticketek or ticketmaster

7 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

I bought a ticket a few hours before a…

I bought a ticket a few hours before a show in Paris and it was the best decision ever. The price was a quite high but so was the demand. Everything went really smooth at the entrance, I had not problem getting in even though it wasn’t my name on the ticket. It turned out to be an incredible show, so it was worth the money.

5 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

Wish i could rate this at 0..

Wish i could rate this at 0..
What an unforgettable experience... just not for the reasons we were expecting.
Bought State of Origin tickets back in February and spent months building up the excitement for a 12-year-old autistic boy who thought he was finally going to experience one of the biggest nights in rugby league. He proudly told all of his mates he was going.
We organised time off work, booked accommodation in the city during school holidays, planned a eight-hour drive, and budgeted for rising fuel costs. Apparently, the only thing we shouldn't have done was trust that the tickets were actually legitimate.
The money is one thing—it can be earned again. The hardest part is explaining to a heartbroken son that he now has to tell all of his friends he isn't going after all because the whole thing was a scam.
Thanks for the lesson in disappointment. Hopefully, someone else reads this before making the same mistake.

8 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

I had no idea it was a reseller site so…

I had no idea it was a reseller site so that was first mistake, I brought 4 tickets $175 each it was $985.71 with their ridiculous fees and then my credit card got charged $1020.21 as there were even more fees. When I got the tickets they were $50 each ones, so what should have been $200 cost me $1020.21. Beware is all I can say..

4 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

Very unsatisfactory experience

Very unsatisfactory experience. Exorbitant fees and tickets that I could not and did not receive within time to make travel arrangements. There is no direct help in that you cannot speak directly with officer and they simply stopped emailing me when I made too much noise. Don’t but tickets this way!

7 luglio 2026
Non scritta su invito

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