Vets Now - Middlesbrough Recensioni 116

The service was great, staff very polite and accommodating. The vet was lovely, we were obviously worried but he was calm and kind, explained everything to us in detail. Very thorough examination, he listened to our concerns and didn’t dismiss anything we said.
It was busy due to the bank holiday, but the staff were great and kept apologising for the wait.
We’d like to thank them all.

I am so grateful to this service for being open. My dog went in full of pain , the vet gave her a jab and some tablets and she's ok now.

Everything was explained the price was given before any work was done and everything was about my dog and what was best for her I can’t thank the staff enough

Hannah the vet that looked after Peppa was great , also the reception staff were very friendly.
Unfortunately what they did couldn't help our girl.

I recently took my dog to vets now Middlesbrough for an emergency c-section in the middle of the night. They were very helpful & informative. They spared no time helping my girl in whelp when i called them as she started to struggle after having 1 puppy.
I did ask how much it would be & they gave me a guide of 2 figures of what it could come to. I had the majority of the amount they said about & they continued to treat my dog with the best care.
A few hours later they called me to say everything had gone well & I could collect my girl with her litter too. We didn't expect any other puppies to survive other than the 1 she'd had so that was lovely news. My girl was spayed at the same time as the section which didn't cost no extra. The total amount was extremely reasonable for out of hours service & saving my girls life plus her puppies too.
She was given time to come around from the GA & sent home with antibiotics, pain killers & advice of how to ensure she continues to do well until a vet checked her over in a few days.
I was so worried for my girl when I took her in as situations like she was in could have gone alot worse. We lost the puppy that was stuck but our girl was saved & cared for perfectly.
Thankyou, Middlesbrough Vets Now Emeregncy team!

Really good with my dog as he gets very stressed at the vets .took time with my dog

Really nice staff very helpful and caring.

Despite the late hour of calling (around 22.30), the response was prompt and very helpful.
We arranged to take our poorly dog to be checked over by one of their vet team.
Quick attention, through check over with bloods taken.
Diagnosis and appropriate medication provided with an explanation and helpful notes.
Excellent all round.
Recommended

It was easy to contact them and get an emergency appointment. However I was blown away at the price estimate for my cats injury. I didn’t want to pay this exuberant amount, so he was given pain killers etc and made comfortable and I took him home. I returned the next morning for him to have stitches and undergo an operation, which was cheaper as done through my normal vet.

Excellent efficient service, didn't have to wait long for my pup to be treated. Kind an reassuring, put me at ease and my pup was made to feel calm and safe.

My partner was extremely happy with the amazing work and care that the vet and team give to our frenchie mazza. We are very happy with the care she received that put her back on the road to a full recovery. Amazing people thank you so much for all your help.

Brilliant service. Very caring and honest.

The vet Hannah was wonderful and put my mind at rest. Took very good care of of my sons dog and made my visit a less stressful experience.

Was a hand over for an overnight stay after an op, got there 9.30 at night, upset about my poorly pet, all they were interested in was how much insurance I had, had to find my policy to prove I'd not missed any payments, no exclusions on it, wanted I'd that I didn't have on me, wanted a huge deposit there and then, after 11pm when I got away from there with a 30 mile drive home to return at 8am to collect my pet at a cost of £800 and forms to sign saying if my insurance won't pay up I'd get the bill, seem more interested in the money than the actual pets health, felt degraded when I left as well as upsets

Examined promptly, pain relief administered, bloods tested and treatment plan agreed.

The man vet, was great, he made our day put our mind at rest Jess is a lot better now thank you very much x

We were seen very promptly. Treatment plan, care and fees were all explained well. My dog was very well looked after.

Great Staff. Very knowledgeable and treated us with empathy and care. Couldn't ask for more.

Quick response to a potential life threatening situation with a young guinea pig. The Vet was compassionate and explained fully what caused our pet to become unwell, and gave clear advice on how to avoid this in the future. Very happy with the service.

The practice was really easy to get to ,the Staff were great , the processes and possible outcomes were explained very clearly, blood tests were taken and came back very quickly and thankfully our dog had a positive outcome .
In our experience a really good practice and many thanks go out to them .