Venture Ashore Recensioni 235

We were well looked after

Very well organized. Made our Alaska visit easier!

Outstanding guide. He was so caring and careful with our experience. Made suggestions that were logical and carefully thought out.

We booked a five port tour. All the tours were organised well with knowledgeable guides. All the guides truly made the tours, giving lots of information and answered all our questions on local life. The transport was excellent and in new condition 👏 I would highly recommend for ease of booking and deliveryof the service. I would go so far to say my expectations where exceded, which was very surprising. I would rebook with them again without any doubts.

We took three tours in Norway with Venture Ashore: Flam, Geiranger, and Bergen. The one in Flam was the worst: the bus was late, while we were waiting in a parking lot in the rain. Midway on, the bus was stopped by authorities for an inspection and wasn't allowed to continue. We waited there for approximately one hour, without anybody telling us what was going on. Finally, we left and made a stop where, at that point, there was no time to browse in the stores or have a bite, and scarcely time to use a precarious bathroom, with men and women waiting in line to share a very much not first-world bathroom. Then the tour guide told us: the bus had a leak and was not only fined, but also not allowed to use the tunnels again. While they tried to find a solution, we waited another hour, stressed, and almost panicked that we'd miss the ship. There was a family with a baby and a couple that needed to catch a train, and were desperate. Eventually, the bus took the mountain road, and we got to the ship before it departed, but the tour was ruined. And hey, they didn't refund us the money. For Geiranger, they cancelled the most complete and expensive tour we had booked, replacing it with a basic tour. At least that tour was okay, however, it was not clear at all where the meeting place was, and I had to use roaming to contact the head office in the US to ask. Finally, the Bergen tour was a hop-on-hop off bus that had no problems. Summarizing, I learned this lesson: Never again will I use a tour company other than the one from the cruise, even if it's more expensive. I don't recommend Venture Ashore.

Professional, polite driver Patrick. Thankyou

Have used this company twice now and have saved money on cruise ship excursion prices. Rather than be with a lot of people in a coach, on both occasions we've had a private minibus, driver and guide. We've had fabulous experiences both times where the driver has gone above and beyond to show us as much as possible. Highly recommend.

Highly recommended. Excellent tours and excellent value for money especially when compared to the cruise ships prices. The meeting and greeting at some places can be a little hap hazard because so many other people are looking for their tours too, but nothing worrying, Venture are well marked out at your meeting point. We used them on a number of tours. Their Pompaii tour was really excellent and their guide was really knowledgeable absolutely fantastic.

Nahide was a great guide. She met us as arranged and was able to show us all the sites which we had hoped to see while keeping ahead of the tour buses. She also managed to get us into the Ephesus experience which was a great bonus.

Great company to deal with will definitely use again !

The guide and van driver were both professional and friendly.

The driver was very nice and helpful. Nice comfortable seats

Our guide was great and the beach was beautiful

We did two Venture Ashore excursions during our recent cruise. They were very well organised, both of the guides were extremely knowledgeable and helpful and the air conditioned mini- buses were so welcome in the high temperatures.
Would definitely use again.

Tour locations were interesting and staff very professional and friendly.

I booked this tour through a cruise app. In the details about the excursion it listed max group size would be 7 people. We were expecting to be in a van with a few other people off the ship. When we checked in we were told to get on a bus with 40+ other people. When I said we were supposed to be in a smaller group we were told that was the only transportation for our tour.
The tour was mostly ok. We didn't get to visit all the locations that were listed. I do not think it was worth what I paid since we didn't get to see everything and we were not with a small group as advertised.
The tour guide was great. Very knowledgeable and answered questions from everyone.

Whale watching was a great trip and experience. Could not fault it. Expensive but it delivered.
Part of the trip was to a glacier. Due to our ship departing before others those on our ship were supposed to leave the glacier earlier. When I asked the driver taking us he knew nothing about leaving earlier than others. We forego the glacier trip as the timing was too tight to risk missing the ship. A negative that should be addressed but still 5 stars for the whale watching.

Alex was our guide for this trip and he was fantastic! In an unfamiliar place, Alex was very transparent and helpful in any question or circumstance we had. One of the ATVs my little brother was on had issues and Alex swapped it out easy mid-trail and kept the trip moving. This man Alex deserves a raise!

When we turned up for the trip, we were informed by your Amigo Tours representative at 9.30am on 10th July, that our tour had been cancelled.
You can imagine our total frustration as we had not been informed in advance by them or yourselves.
We have still not received the refund.

Excellent communication from both the company and our driver/guide. Car was air conditioned and a welcome break from the heat. The driver was courteous, very knowledgeable and took the time to explain what we were looking at, where we were and even some tips to avoid the queues. All in all I would happily use this company again.