Riktiga tattare. Dem dropshippar Temu produkter och dubblar leverans tiden än va de tar från att beställa från Temu, dem höjer 10x dyrare än vad de kostar på Temu och falskt marknadsför att det är 2-3... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Waited ages for what I had ordered and when I received them, they looked nothing like what I ordered. Went on to the return section to return, got my label which I forwarded to my computer to print a... Leggi di più
L'azienda ha risposto
You guys are fantastic! I've ordered many times, and you always deliver-good products, FAST deivery, good price, no problem with you, ever! I never returned anything, because when I didn't like so... Leggi di più
I have tried contacting the company several times to get a returns address and label but everytime I submit it says there is an error. Sent emails but also they bounce back with email address stated.... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
At Vencano, we love bringing you the latest dresses, shoes and accessories, right to your doorstep! With expert design and incredibly affordable prices, you can shop hassle-free and choose the right items for your budget. Our online storefront lets us bring you high quality items at excellent value.
Informazioni di contatto
Hong Kong
- www.vencano.com
2,7
Scarso
1K recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
You have such pretty & unique things!!!
You have such pretty & unique things!!!
I cannot WAIT to get my 2 sweaters & a pair of boots I ordered!!!
Doesn’t look like they’re headed this way YET, but I’m waiting patiently!!!
Everything I’ve ordered has fit great & love the quality!!!!
Thank you!!!!!!
4 ottobre 2021
Risposta di Vencano
Hi,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Yours Sincerely,
I love the clothing choices but the…
I love the clothing choices but the sizing is off. You need to provide an extra small size choice as most of your small sizes are still to big. It does take a little long to get your order but the quality is good.
2 ottobre 2021
Risposta di Vencano
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience.we will do better in the future. Hope we can serve you again and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
Your clothes are amazing
Your clothes are amazing, in-style, great access to shipping information.
Plus your clothes fit very well in a small. Will continue to order from you in the future.
1 ottobre 2021
Risposta di Vencano
Thank you for your comment. Your satisfaction is our main priority. and encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
Best Regards!
Satisfied First Time Customer
I have to say, I really think my shoes I ordered are very cute, and my order arrived in a timely manner. Prices are reasonable, and look forward to ordering in the future (smile).
29 settembre 2021
Risposta di Vencano
Hi Keri,
Thank you for your comment. Your satisfaction is our main priority. and encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
Best Regards!
Pour la qualité des vetements c'est un…
Pour la qualité des vetements c'est un 5 étoiles ,tres contente de ma 1ier commande.De plus,je les ai contacté pour avoir un idée car je voulais acheté d'autres items et ma commande n'étais pas arrivé alors était méfiante mais la personne qui m'a envoyé message tres gentille et ma meme subjérer d'attendre de la recevoir pour voir leur qualité et apres prendre la décision de racheter.Ceci m'a surpris et je les ai trouvé tres professionnel et tres courtois.Pourquoi j'ai mis 4 étoiles c'est que ca pris plus de 3 semaines avant qu'elle arrive ,je sais que ce n'est pas entierement leur faute à cause des délais de livraison mais jaurais aimé que le délai soit plus rapide. Je peux vous le confirmer ,ils sont tres gentils,répond rapidement et leur produits sont WOW!!! J'achete de différente cie en ligne, et je suis tres contente de maintenant achetez d'eux!! Et j'espere que mes commandes suivantes seront plus rapides ,peut-etre vu que ca sera la 1ier achat!!!!
Hésitez pas,j'ai vu qui avait plusieurs commentaires négatifs mais jmoi je peux vous le dire je vient du quebec au canada et j'ai bien recu ma commande au complet et avec de tres beau vetements!!! Merci!
28 settembre 2021
Risposta di Vencano
Salut,
Merci pour votre commentaire positif et votre retour. Vos encouragements nous permettront d'aller de l'avant et d'améliorer constamment notre service.
Au plaisir de vous servir à nouveau !
Cordialement,
I would say for my last order you got 5…
I would say for my last order you got 5 stars and more.
But my order I placed on the 22nd not giving great review.
I still am showing it being processed. I had 5 items that stated in RED would ship in 24 hrs. They have not and being told it could be 2 to 3 more weeks. Needed this for a trip. I was so impressed with last order that i ordered alot more and should not have
28 settembre 2021
Risposta di Vencano
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer. We will try to improve our delivery system to make it faster and safer. Your love is our energy and encouragement.
Thank you again for your support! If you need any further assistance, please contact us.
how awesome are these products
how awesome are these products, I was mad impatient...it took 28 days, from order to home.....I am so glad I purchased every one of my 6 products. will review them all for theyaregreat.....buy here have patience China postal service and USPS are both bad at the moment for updating locations...be patient...well worth the weight........lol
23 settembre 2021
Risposta di Vencano
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. As a professional online shop, we always spare no effort to satisfy our customers. We will try to improve our delivery system to make it faster and safer. Hope we can serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
Risposta di Vencano
Dear Linda,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Yours Sincerely,
The one sweater dress I received was…
The one sweater dress I received was absolutely beautiful great material. The second one i ordered is very pretty but very cheap material.
22 settembre 2021
Risposta di Vencano
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
Risposta di Vencano
Dear customer,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Yours Sincerely,
Very pretty dress well made!
19 settembre 2021
Risposta di Vencano
Dear customer,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Yours Sincerely,
Despite some negative reviews for…
Despite some negative reviews for Vencano, I have been very pleased with the items I've ordered and received. I've had no problem with delivery, apart from it being a bit lengthy due to shipping overseas, but the 2 different orders have arrived safely and I've been very pleased with the selections and sizing. As long as you check the actual sizing in each item and choose size accordingly, everything has been true to size. There is a good selection of clothing and I've had no problem with inferior materials or workmanship. I would definitely order again. My own personal experience has been very good.
17 settembre 2021
Risposta di Vencano
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
Order# VE8433633661
Order# VE8433633661 Put in a order on August 27, 2021, have not heard anything about my order being shipped, lots of my items said they ready to be shipped within 24 hrs; however the money was taken from my pay pal right away. Would you please tell me where my order is and when I will be receiving it?
15 settembre 2021
Non scritta su invito
Risposta di Vencano
Hi Richard,
Thanks for your review. We are sorry for the confusion but your order was sent timely after being completed. here we check the order is delivered. please refer the website http://tracking.ffpost.com/tracking/querydetail/?trackingNo=1023038783555750&carrierCode=Letian_LPEDGV&fpCode=VV&lang=en. or you can track the order on our website.
Please note nearly each of our product is made to order. Usually it takes 7-9 days to prepare your order and 7-15 days only refers to the shipping time. You could check the information on the product page.
Your understanding will be highly appreciated. If any further questions, please reply our emails.
Waited ages for what I had ordered and…
Waited ages for what I had ordered and when I received them, they looked nothing like what I ordered.
Went on to the return section to return, got my label which I forwarded to my computer to print and it's disappeared, now can't get another returns label. Anyone able to offer any ideas wher and to who I can return the items please? No shipping note included with any return address!!
15 settembre 2021
Non scritta su invito
Risposta di Vencano
Hi Anne,
Thank you for your review. I’m sorry to hear you had such a frustrating experience. Please kindly note you can created return request on our website. If there are problems with return, our customer service would like to help.
Here we check the 4 return items received, and we have created the refund for the items value. you should receive the refund soon.
If any further questions, please reply our emails. Sorry that we failed to meet your expectations. we would appreciate another chance to earn your business.
Have a good day!
I can't complain too much
I can't complain too much, most of the items I received are just like the pictures, except one. I don't think I'll be purchasing anything else from here, due to the fact that the clothes are not always what the picture is portraying. And they said they had an item in stock that I ordered, just to tell me ( days later) that they don't have the materials needed to make it. So I asked for a full refund. ( Still waiting for it)
13 settembre 2021
Risposta di Vencano
Hi Julia,
Thank you for shopping with us. We have learned your main complaint and sorry to bring you the unhappy shopping experience.
Typically there would be a slight color difference between the real item and the one shown online, mainly because the settings of the computer screen could alter the color of the pictures shown on our website. We seek your understanding and apologize for this slight confusion.
To help us view your problem and work out the top solutions for you, would you please provide us with your detailed order information?
You can reply in the message.
Thank you for your time and effort. Looking forward to your reply.
Excellent quality of items and delivery
We have used Vencano twice now and goods arrived quickly each time, before the 10-15 working days.
The wife has found the sizing to be almost correct, and would also recommend to read the other buyers reviews in making a size choice i.e running small, true, or large
Nothing we have bought has had to be returned so we don't yet know how good the customer service is.
The quality of the items bought has been excellent and we will be using them again,
Look out or search for vouchers, it can knock a sizable chunk of the shopping trolley.
13 settembre 2021
Risposta di Vencano
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
Easy company to deal with very plesant
Easy company to deal with very plesant. Always informs customer very good
13 settembre 2021
Risposta di Vencano
Thank you for your comment. Your satisfaction is our main priority. and encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
Best Regards!
I love this site I was skeptical at 1st…
I love this site I was skeptical at 1st because of the reviews but my order cam in very quick and everything was lovely.
I love AliExpress but if you want to order clothing and have it shipped faster this is the site
11 settembre 2021
Risposta di Vencano
Dear customer,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Yours Sincerely,
I have just received my cardigan from…
I have just received my cardigan from Vencano and I am absolutely thrilled with it, so much so that I have just ordered another the same style but different colour.
Love the unusual style and the quality is lovely.
Thank you.
11 settembre 2021
Non scritta su invito
Risposta di Vencano
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
You may need to use more material when…
You may need to use more material when making clothes. Your sizing is way off when it comes to a person measurements. Other than that everything is good.
10 settembre 2021
Risposta di Vencano
Hi Debbie,
Thank you for your comment. Our size chart may be a little different with yours in local. Could you please refer the size chart on our website to choose? Your satisfaction is our main priority. and encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
Best Regards!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.