Riktiga tattare. Dem dropshippar Temu produkter och dubblar leverans tiden än va de tar från att beställa från Temu, dem höjer 10x dyrare än vad de kostar på Temu och falskt marknadsför att det är 2-3... Leggi di più
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Scopri cosa dicono le persone
Waited ages for what I had ordered and when I received them, they looked nothing like what I ordered. Went on to the return section to return, got my label which I forwarded to my computer to print a... Leggi di più
L'azienda ha risposto
You guys are fantastic! I've ordered many times, and you always deliver-good products, FAST deivery, good price, no problem with you, ever! I never returned anything, because when I didn't like so... Leggi di più
I have tried contacting the company several times to get a returns address and label but everytime I submit it says there is an error. Sent emails but also they bounce back with email address stated.... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
At Vencano, we love bringing you the latest dresses, shoes and accessories, right to your doorstep! With expert design and incredibly affordable prices, you can shop hassle-free and choose the right items for your budget. Our online storefront lets us bring you high quality items at excellent value.
Informazioni di contatto
Hong Kong
- www.vencano.com
2,7
Scarso
1K recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
I don't know why it's called an Ugly jumper?
I don't know why it's called an Ugly Jumper? I really like it, nice and Christmassy and cosy too.
20 gennaio 2022
Risposta di Vencano
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Package arrived as expected
Package arrived as expected. Very satisfied with items. Will order again & recommend.
17 gennaio 2022
Risposta di Vencano
Hi,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Do not buy from Vencano
Ordered some boots. When they came they were miles too small and looked nothing like the quality of the product ordered.
There is no way to send them back and no way to make contact their customer services to seek help/support.
Its just a scam - don't buy from them.
16 gennaio 2022
Non scritta su invito
Risposta di Vencano
Hi,
Thank you for your review. I’m sorry to hear you had such a frustrating experience. Please kindly note you can created return request on our website.
Our size chart may be a little different with yours in local. Could you please refer the size chart on our website to choose? and our customer service are ready to help our customers as well.
Our records show that we have contacted you via email and made an effort to solve this problem. We hope it was to your satisfaction.
Please contact us back if you need any help.
Risposta di Vencano
Merci pour votre commentaire positif et vos commentaires. Vos encouragements nous permettront d'avancer et d'améliorer constamment notre service.
Au plaisir de vous servir à nouveau!
Great place to find clothing that I can’t find in stores
My items shipped in about 2 weeks. As usual I loved some pieces more than others. Great price on all my items. I found unique items I can’t find in stores to wear on a cruise.
8 gennaio 2022
Risposta di Vencano
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
Excellent to work with
Excellent to work with; however, the shirt I ordered ran way too big so I had to return it. Great experience overall with ordering, checkout and delivery
6 gennaio 2022
Risposta di Vencano
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience.
Our size chart may be a little different with yours in local. Could you please refer the size chart on our website to choose? and our customer service are ready to help our customers as well.
Hope we can serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
Fiquei satisfeita com a minha compra
Fiquei satisfeita com a minha compra, chegou tudo conforme o anunciado.
6 gennaio 2022
Risposta di Vencano
Oi,
Obrigado por seu comentário e feedback positivos. Seu incentivo nos manterá avançando e melhorando constantemente nosso serviço.
Ansioso para atendê-lo novamente!
Very pleased with the product and the…
Very pleased with the product and the delivery service
4 gennaio 2022
Risposta di Vencano
Danke für deinen Kommentar. Ihre Zufriedenheit ist unsere oberste Priorität. und Ermutigung wird uns voranbringen.
Wir hoffen aufrichtig, dass wir mehr Chancen haben, Ihnen zu dienen.
Good quality vs price
3 gennaio 2022
Risposta di Vencano
Thank you for your comment. Your satisfaction is our main priority. and encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
Quality is good for the price
Quality is good for the price. Shipping is on the higher side. Items arrived in a reasonable time.
30 dicembre 2021
Risposta di Vencano
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
I placed 2 large orders on Dec 26th
I placed 2 large orders on Dec 26th. 1 order already arrived on Dec 29th! It's accurate and I'm very happy with my purchases.
29 dicembre 2021
Risposta di Vencano
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
Disappointing to say the least
I ordered about $100.00 worth of shirts from this company for Christmas presents. I received them after Christmas, was charged $30.00 for the shipping, and all of the shirts are cheep looking, and the fabric quality is just awful. I tried to get a hold of the company to return them, but they want me to pay the return shipping costs. No way!!!!
Worst experience ever!!!! Still, Cannot get in touch to return these clothes. Can’t reach anyone, I have selected “contact us” and I have tried to create a return request on your website.I think it’s only fair that now the company attempts to contact me. I have tried to reach out and no response.
29 dicembre 2021
Non scritta su invito
Risposta di Vencano
Hi，
We're so sorry that shopping experience did not match your expectations.
Our records show that we have contacted you via email and made an effort to solve this problem. We hope it was to your satisfaction. If you would like to return the items, we would love to help.
Please contact us back if you need any help.
Very comfortable clothing
Very comfortable clothing at a great price !!! Great selection of styles.
27 dicembre 2021
Risposta di Vencano
Thank you for your comment. Your satisfaction is our main priority. and encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
We bought the dress for a family…
We bought the dress for a family picture and I had to pay for the express shipping ($22) I was kind of afraid it would not matter butttttt it was here super fast. Not only were we happy with the product but I was very happy with the service. I never write reviews but I do read them. We were happy with our service and product and will be ordering again.
27 dicembre 2021
Risposta di Vencano
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Risposta di Vencano
Thank you for your comment. Your satisfaction is our main priority. and encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
Was a great experience
Was a great experience, shipping was fast and matching jammies were super cute and soft. We used them for Christmas photos in our new home and have had so many compliments on them. We’ve been wearing them like crazy and can’t get enough of them. We definitely will be buying some next year as well.
21 dicembre 2021
Risposta di Vencano
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
Risposta di Vencano
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
I placed an order on the 21st November…
I placed an order on the 21st November for over £100 but I still have not received any of my items.
VE6413388997
I am very disappointed as I haven’t had any response from vencano. I was hoping to wear one of the dresses I ordered for Christmas but this isn’t going to happen now
17 dicembre 2021
Non scritta su invito
Risposta di Vencano
Hi,
Thanks for your review and apologize for the inconvenience caused.
Here we check the order is divided into 2 orders. one of them is in transit now. please refer the website http://tracking.ffpost.com/tracking/querydetail/?trackingNo=JJD0002247492877392&carrierCode=YHT_LPEDGV&fpCode=VV&lang=en. you can also track the order on our website. The other sub-order which one item included is under preparation. would you like to keep or cancel that.
Item information: Color Block Lace V-Neck Casual Sweater Dress (1002406762)(15406762) Size = S Color = Black. the order will move forward with your confirmation. Our records show that we have contacted you via email and made an effort to solve this problem.
If any further questions, please don't hesitate to contact us.
Unhappy
Today, I ordered matching pjs for Christmas. There was no information about delivery before I checked out of the site. I now have an email stating that it could take 7-14 days for delivery. With the hefty shipping cost, I thought the delivery would be faster. I want to cancel my order as of now rather than take the chance they won’t make it in time. Order # E6505821966.
16 dicembre 2021
Non scritta su invito
Risposta di Vencano
Hi,
Thank you for shopping with us. We have learned your main complaint and sorry to bring you the unhappy shopping experience.
We are sorry for the confusion but your order was sent timely after being completed. Please note nearly each of our product is made to order. Usually it takes 7-9 days to prepare your order and 3-6 days only refers to the shipping time you choose. You could check the information on the product page. Your understanding will be highly appreciated.
Here we check the order is in transit now. please refer the website https://t.17track.net/en#nums=287773007680. thanks for your time and patience.
We are constantly improving our website to provide better service to our customers. Please contact us if you need any further assistance.
you did awesome i am so please with the…
you did awesome i am so please with the items i ordered and how fast i recieved them thank you so much
16 dicembre 2021
Risposta di Vencano
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
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