Riktiga tattare. Dem dropshippar Temu produkter och dubblar leverans tiden än va de tar från att beställa från Temu, dem höjer 10x dyrare än vad de kostar på Temu och falskt marknadsför att det är 2-3... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Waited ages for what I had ordered and when I received them, they looked nothing like what I ordered. Went on to the return section to return, got my label which I forwarded to my computer to print a... Leggi di più
L'azienda ha risposto
You guys are fantastic! I've ordered many times, and you always deliver-good products, FAST deivery, good price, no problem with you, ever! I never returned anything, because when I didn't like so... Leggi di più
I have tried contacting the company several times to get a returns address and label but everytime I submit it says there is an error. Sent emails but also they bounce back with email address stated.... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
At Vencano, we love bringing you the latest dresses, shoes and accessories, right to your doorstep! With expert design and incredibly affordable prices, you can shop hassle-free and choose the right items for your budget. Our online storefront lets us bring you high quality items at excellent value.
Informazioni di contatto
Hong Kong
- www.vencano.com
2,7
Scarso
1K recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
You will be waiting, but worth it.
Took almost a month to receive, but very nice and great price.
8 aprile 2022
Risposta di Vencano
Hi.
Thank you for your comment. We do apologize for the delay of delivery.
As a professional online shop, we always spare no effort to satisfy our customers. We will try to improve our delivery system to make it faster and safer. Your love is our energy and encouragement.
Love your designs
Love your designs which are incredibly affordable and value for money. A quick and well packaged delivery which was a nice surprise.
1 aprile 2022
Risposta di Vencano
Thank you for your comment. Your satisfaction is our main priority. and encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
Products were delivered within…
Products were delivered within timescale stated. Dresses were a bit on the small side so order bigger size than normal. Good material quality
1 aprile 2022
Risposta di Vencano
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
Follow up from my…
I thought I would follow up from my last review of Vencano, unable to get contact never mind a refund!
After publishing my review on Trustpilot, Vencano suddenly got in touch with me to verify they had sent the order, laughable really, as they clearly hadn’t read what the initial problem was in the first place (getting a refund). Funnily enough after I explained this, they sent me details to the whereabouts and ‘how’ to get a refund. Not that £2 matters in the grand scheme of things, however I purchased the dress for ‘ X’amount, yet got the refund at a price if £2 lower. Even though they promised me a pre paid post, that £5 was also taken off the total.
I can’t tell people not to buy from this company, but I surely won’t be in the future! Thankyou to Trustpilot.
29 marzo 2022
Non scritta su invito
Risposta di Vencano
Hi，
We're so sorry that shopping experience did not match your expectations.
Our records show that we have contacted you via email and made an effort to solve this problem. The refund have been issued to you already. The shipping fee and coupon can not be refunded refering our return and refund policy. We hope it was to your satisfaction.
Please contact us back if you need any help.
I have just received three items I…
I have just received three items I ordered and they are nothing like puctures and bad quality. The other three I really liked they gave me a refund for . How do I send these back
25 marzo 2022
Non scritta su invito
Risposta di Vencano
Hi Dorothy,
Thank you for your review. We're sorry to hear you had such a frustrating experience. Please kindly note you can created return request on our website.
If there are problems with return, our customer service would like to help. Could you please click ' contact us' on our website to get timely reply?
To help us view the problems and offer you an effective solution, would you please provide us with detailed order information.
Sorry that we failed to meet your expectations. we would appreciate another chance to earn your business.
Have a good day!
Love vencano good quality clothes just…
Love vencano good quality clothes just takes a while to arrive
23 marzo 2022
Risposta di Vencano
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Happy
Ordered on 3rd March, came today 21st March. Delivery a little too long but I’m very happy with shoes. Exactly as shown online.
21 marzo 2022
Non scritta su invito
Risposta di Vencano
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. We will try to improve our delivery system to make it faster and safer. Hope we can serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
Tru to size when you measure yourself…
Tru to size when you measure yourself and go by chart
17 marzo 2022
Risposta di Vencano
Thank you for your comment. Your satisfaction is our main priority. and encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
Risposta di Vencano
Thank you for your comment. Your satisfaction is our main priority. and encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
No issues yet
Everything was fine. Good quality. Just some of the items weren't for me. I kept one of the four items. Hopefully the return process will go well. If it does then I will recommend the company and definitely use again....if the return process goes well.
10 marzo 2022
Risposta di Vencano
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact our customer service to get quick reply.
IMPRESSED
IMPRESSED! I’ve had a great first experience shopping here! All my items were true to description and photos. They were professionally packaged and delivery was quick! And they have super gorgeous, trendy and classic pieces for all occasions! I’ll definitely be shopping here often!
8 marzo 2022
Risposta di Vencano
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Everything was great except I didn't…
Everything was great except I didn't receive 1 shirt. I ordered alot of shirts easily could be mistaken. I know when they find out they will correct.
7 marzo 2022
Risposta di Vencano
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience.
For any the one item you mentioned, please contact our customer service. they will check the order and keep you informed. Hope we can serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
I ordered a bathing suit online
I ordered a bathing suit online. I was impressed how fast it was delivered. Love the suit material is good. True fit and the price was right.
25 febbraio 2022
Risposta di Vencano
Thank you for your comment. Your satisfaction is our main priority. and encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
Quality is fine
Quality is fine. Nice sweaters except somewhat thin. Delivery is way too long after time of order.
19 febbraio 2022
Risposta di Vencano
Hi.
Thank you for your comment. As a professional online shop, we always spare no effort to satisfy our customers. We will try to improve our delivery system to make it faster and safer. Your love is our energy and encouragement.
We are constantly improving our website and workmanship to provide better service to our customers. hope you can give us another chance to make you a happier customer.
Please contact us back if you need any help.
I don't go out for clothes anymore due…
I don't go out for clothes anymore due to covid-19 levels in this state are high. So I shop here and find better prices than I would in stores. I only shop on line for clothes on one other website. Vencano offers nice items for a nice price and offers discounts for multiple item purchases and reviews.
11 febbraio 2022
Risposta di Vencano
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
I bought a dress which unfortunately is…
I bought a dress which unfortunately is too short. I am unable to find a way to return it for a refund!
The money £35.07 has left my bank but when I log into my vencano account it says I have no order to return.
Unable to contact this company, no customer service telephone number or email address.
I’m so angry. Do not risk buying from this company
10 febbraio 2022
Risposta di Vencano
Dear customer,
Thank you for your feedback.
We are sorry to hear that you are not happy with the shopping experience with us. However, we did not find the order. Could you please provide the correct order number? It should be start with capital 'VE'.Please check the information and confirm with us.
You can reply here directly.
Thank you for your time. Hope to hear from you soon.
Good quality of material
Fit well, quality of materail is very good and the clothes are well design
30 gennaio 2022
Risposta di Vencano
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
I love vencano
I love vencano. Have purchased so many cute things from them. Shipping and handling is way to high, however if you use the coupons you can save.
29 gennaio 2022
Risposta di Vencano
Thank you for your comment. Your satisfaction is our main priority. and encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
Your customer service is way above…
Your customer service is way above average. I was allowed to change the ship to address just before shipping. Your products, generally, are good - only a few that were disappointing. Very cute and sexy clothes - especially lingerie.
23 gennaio 2022
Risposta di Vencano
Thank you for your comment. Your satisfaction is our main priority. and encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
Great clothes at a AMAZING price!
Great clothes at a AMAZING price!! Will
Continue to shop there.
22 gennaio 2022
Risposta di Vencano
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
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