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Scopri cosa dicono le persone

Valutata 5 stelle su 5

This was the best tour ever. Our granddaughters loved seeing the sets and meeting their YouTube friends in person. Everyone was beyond nice, signing autographs and letting us take pictures. Special s... Leggi di più

Valutata 2 stelle su 5

Erg jammer hoe ze de prijzen tonen. Mijn kind heeft zelf voor een bepaald bedrag mogen zoeken op de site. We hadden het gevonden en wilden gaan bestellen en het leek helemaal prima zoals genoteerd sto... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Vat19 has stopped the risk of spreading coronavirus at their company by only having one person working in the warehouse (starting March 22,) and it is the president of the company! Also, I am very... Leggi di più

Valutata 5 stelle su 5

It was a surprise trip for our grandsons, who quote Vat19 videos on YouTube all the time. They were very happy and said it was a great way to end summer vacation before going back to school. Needless... Leggi di più

Dettagli dell'azienda

  1. Negozio di articoli da regalo
  2. anche in
  3. Negozio di hobbistica

Scritti dall'azienda

We sell awesome stuff so you can give the best gifts. When it comes to presents, there's only so many coffee shop gift cards a person can get. That's where we come in. At Vat19, we only have one rule: if we sell a product, it's got to be curiously awesome. Since that's our only criteria, we have something unique for everybody.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

231 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(231)

3 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The best website of all time

this is the best website of all time.This is the site that you can find stuff for everyone.You can get stuff for your self,friends,family and more.The shipping is very good and comes very fast to your door in good condition.

13 dicembre 2019
Non scritta su invito
Logo di Vat19

Risposta di Vat19

Thank you very much for the review!

Valutata 5 stelle su 5

It was great to shop with vat19

It was great to shop with vat19 the package came so quick and they are truly trustworthy.

9 dicembre 2019
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Risposta di Vat19

Hi, Boris!

Thank you for leaving a review! We are glad to have you as a customer and appreciate you checking out our store. Hope you enjoy your new items!

Regards,
Karrie

Valutata 2 stelle su 5

Mystery Box Disappointment

We purchased 2 mystery boxes for our kids for Christmas this year. We are located in Australia so the shipping was a killer but the kids really really wanted them. I'm disappointed in the products provided. It feels like you've just put the stuff in the boxes that don't sell well, mostly consumable food items. You have some really fun stuff on your website but I feel you've really missed the mark on these boxes. Even the packaging was a let down, just a plain brown box without a Vat19 in sight which for a young kid is half of the excitement, knowing that they've received a VAT19 Mystery Box.

9 dicembre 2019
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Risposta di Vat19

Hi, Cara!

Thank you for your feedback. I'm very sorry to hear that you did not enjoy the contents in your Mystery Box! I completely understand the frustration after paying an expensive shipping fee. We strive to include a variety of popular items (and food items) for the contents in each box. The logo should have been present on the box provided as these are the exact boxes that our staff uses to pack and ship orders each day. Again, I apologize for the disappointment!

Regards,
Karrie

Valutata 5 stelle su 5

It is absolutely amazing

It is absolutely amazing! The tour was great and my kids loved it! We got to see props and meet people from YouTube who were friendly and kind! The website is fantastic too!!

1 dicembre 2019
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Risposta di Vat19

Hi, Eva!

Thank you for leaving a review! We are glad you enjoyed the tour of our office and studio! I hope it was quite a memorable experience for everyone who attended.

Regards,
Karrie

Valutata 5 stelle su 5

Love it

The items are the best! And I cant wait for the tour!

30 novembre 2019
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Risposta di Vat19

Hi, Shreyas!

Thank you for leaving a review! We are glad to have you as a customer and appreciate you checking out our store. Hope to see you for the tour soon!

Regards,
Karrie

Valutata 5 stelle su 5

We loved our visit to Vat19

We loved our visit to Vat19. My boys loved getting to meet people they had seen in countless Youtube videos, props from the videos and the behind the scenes of how the videos are made and an ecommerce store is run. Very cool. We also loved the great prizes on the prize wheel at the end of the tour. Top Notch!

4 novembre 2019
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Risposta di Vat19

Hi, Mary!

Thank you for leaving a review! We are glad you enjoyed the tour of our office and studio! I hope it was quite a memorable experience for everyone who attended.

Regards,
Karrie

Valutata 5 stelle su 5

The tour far exceeded our expectations

The tour far exceeded our expectations. Kerry was delightful. We met Ben and Danny and Jon. And we also met Maddie and watched a video that hadn't been launched on youtube yet. The kids loved shopping the warehouse and spinning the prize wheel. You guys really know your audience and deserve every subscriber you get!

1 novembre 2019
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Risposta di Vat19

Hi, Amy!

Thank you for leaving a review! We are glad you enjoyed the tour of our office and studio! I hope it was quite a memorable experience for everyone who attended.

Regards,
Karrie

Valutata 5 stelle su 5

Great!

The tour was very geared towards children, and even though me and my fiancé came without kids, we had a great time! Everyone was so friendly!

31 ottobre 2019
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Risposta di Vat19

Hi, Lindsey!

Thank you for leaving a review! We are glad you enjoyed the tour of our office and studio! I hope it was quite a memorable experience for everyone who attended.

Regards,
Karrie

Valutata 1 stelle su 5

Junk and no way worth the $50 I spent

Junk and no way worth the $50 I spent! My son was so disappointed. Flee market junk.

26 ottobre 2019
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Risposta di Vat19

Thank you for your feedback, Maurice. I'm very sorry to hear that you did not enjoy the contents in your Mystery Box! We strive to include a variety of popular items and we ALWAYS ensure that the retail value of the items included are more than the retail price of the box itself. Again, I sincerely apologize that your son did not find the surprises to his liking.

Valutata 5 stelle su 5

More than I ever expected!

I don't know what I expected, honestly. Up until my son asked to visit Vat19 to celebrate his birthday, I didn't even realize the company operated out of St. Louis. When we visited the website to sign up, the description seems to suggest it's a fairly mundane experience; you're just walking through their warehouse and seeing some of their behind the scenes operations. "Manage expectations accordingly."

Well, I was blown away. That description IS technically true, but wow... they really let us see everything and meet practically everybody! As a Mom with four teens, I'd been exposed to enough Vat19 videos to have a passing familiarity with some of the regular players on their videos. I didn't expect to meet them on the tour, much less for them to be so casual and welcoming with us. My son's birthday celebration wound up being one of our most memorable! Thank you so much for offering this!

22 ottobre 2019
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Logo di Vat19

Risposta di Vat19

Hi, Jennifer!

Thank you for leaving a review! We are glad you enjoyed the tour of our office and studio! I hope it was quite a memorable experience for everyone who attended.

Regards,
Karrie

Valutata 5 stelle su 5

I honestly had the best time

I honestly had the best time, I’ve been watching the channel since around 2008 and I’ve loved so much of the products they had online. Gotten to meet so much of the crew and they are as nice as they are in their videos, I very much appreciate them having me their and I would highly recommend the tour

11 ottobre 2019
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Risposta di Vat19

Hi, Zach!

Thank you for leaving a review! We are glad you enjoyed the tour of our office and studio! I hope it was quite a memorable experience for everyone who attended.

Regards,
Karrie

Valutata 5 stelle su 5

Curiously Awesome!

So much fun to meet all the staff and see where they film all the videos! Such a cool and friendly place!

10 ottobre 2019
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Risposta di Vat19

Hi, Brian!

Thank you for leaving a review! We are glad you enjoyed the tour of our office and studio! I hope it was quite a memorable experience for everyone who attended.

Regards,
Karrie

Valutata 5 stelle su 5

Great tour

Such a fun tour and experience. The kids loved it and our tour guide was amazing. Saw lots of fun things and a bunch of the people involved in the videos.

28 settembre 2019
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Risposta di Vat19

Hi, Kathy!

Thank you for leaving a review! We are glad you enjoyed the tour of our office and studio! I hope it was quite a memorable experience for everyone who attended.

Regards,
Karrie

Valutata 5 stelle su 5

Great

Tour was great. Jamie was very friendly.

20 settembre 2019
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Logo di Vat19

Risposta di Vat19

Hi, Jeremy!

Thank you for leaving a review! We are glad you enjoyed the tour of our office and studio! I hope it was quite a memorable experience for everyone who attended.

Regards,
Karrie

Valutata 4 stelle su 5

Fun tour with lots of great prizes for kids

Fun tour with lots of great prizes for the kids. Thank you. I would prefer if the shopping portion of the tour was at the end since we purchased items quickly but had to wait another 20 minutes for the others in the group to make decisions. Also, more company history would make it more interesting for the adults but kids were satisfied!

29 agosto 2019
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Logo di Vat19

Risposta di Vat19

Hi, Amy!

Thank you for leaving a review! I apologize for the long delay in the shopping portion of the tour. Our team is working on other methods to speed this process up and make it more entertaining for our attendees. We are glad you enjoyed the tour of our office and studio however! I hope it was quite a memorable experience for everyone who attended.

Regards,
Karrie

Valutata 5 stelle su 5

We flew in from Toronto to see VAT19…

We flew in from Toronto to see VAT19 and we all loved it. My kids loved seeing how the business runs, meeting the people that they see on the videos and shopping in the warehouse. What an amazing group of people. Everyone was so nice and welcoming. Thank you for amazing experience.

21 agosto 2019
Non scritta su invito
Logo di Vat19

Risposta di Vat19

Hi, Michelle!

Thank you for leaving a review! We are glad you enjoyed the tour of our office and studio! I hope it was quite a memorable experience for everyone who attended.

Regards,
Karrie

Valutata 5 stelle su 5

Great tour guide!!@

20 agosto 2019
Non scritta su invito
Logo di Vat19

Risposta di Vat19

Hi, Elizabeth!

Thank you for leaving a review! We are glad you enjoyed the tour of our office and studio! I hope it was quite a memorable experience for everyone who attended.

Regards,
Karrie

Valutata 4 stelle su 5

Fantastic tour

Got a little long waiting for everyone to finish shopping in the warehouse otherwise it was a fantastic tour

20 agosto 2019
Non scritta su invito
Logo di Vat19

Risposta di Vat19

Hello!

Thank you for leaving a review! I apologize for the long delay in the shopping portion of the tour. Our team is working on other methods to speed this process up and make it more entertaining for our attendees. We are glad you enjoyed the tour of our office and studio however! I hope it was quite a memorable experience for everyone who attended.

Regards,
Karrie

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