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Scopri cosa dicono le persone

Valutata 5 stelle su 5

This was the best tour ever. Our granddaughters loved seeing the sets and meeting their YouTube friends in person. Everyone was beyond nice, signing autographs and letting us take pictures. Special s... Leggi di più

Valutata 2 stelle su 5

Erg jammer hoe ze de prijzen tonen. Mijn kind heeft zelf voor een bepaald bedrag mogen zoeken op de site. We hadden het gevonden en wilden gaan bestellen en het leek helemaal prima zoals genoteerd sto... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Vat19 has stopped the risk of spreading coronavirus at their company by only having one person working in the warehouse (starting March 22,) and it is the president of the company! Also, I am very... Leggi di più

Valutata 5 stelle su 5

It was a surprise trip for our grandsons, who quote Vat19 videos on YouTube all the time. They were very happy and said it was a great way to end summer vacation before going back to school. Needless... Leggi di più

Dettagli dell'azienda

  1. Negozio di articoli da regalo
  2. anche in
  3. Negozio di hobbistica

Scritti dall'azienda

We sell awesome stuff so you can give the best gifts. When it comes to presents, there's only so many coffee shop gift cards a person can get. That's where we come in. At Vat19, we only have one rule: if we sell a product, it's got to be curiously awesome. Since that's our only criteria, we have something unique for everybody.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

231 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(231)

3 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

Pas op extra kosten!

Erg jammer hoe ze de prijzen tonen. Mijn kind heeft zelf voor een bepaald bedrag mogen zoeken op de site. We hadden het gevonden en wilden gaan bestellen en het leek helemaal prima zoals genoteerd stond; bedrag van het product en free shipping. Maar halverwege het betaalproces kwam er dan toch ineens een flink bedrag ‘heffingen, belastingen en kosten’ bij! Dusdanig veel dat het afgesproken bedrag ver overschreden werd en we de bestelling maar niet geplaatst hebben.

13 dicembre 2025
Non scritta su invito
Logo di Vat19

Risposta di Vat19

Thank you for sharing your feedback. We are truly sorry to hear about the disappointment this caused, especially since your child had taken the time to carefully select an item within a specific budget.

We understand how shocking it can be to see the total price jump at checkout. We want to clarify that the additional amount listed as "fees, taxes, and costs" refers to import duties and government taxes.

These are mandatory fees set by your local government, not extra charges from us.

We calculate them at checkout to allow customers to prepay them. This ensures the package isn't held up at customs and prevents you from being charged unexpected (and often higher) fees by the courier upon delivery.

Unfortunately, we cannot display these on the product page because they vary entirely based on the specific items in the cart and the exact shipping address.

We apologize that this experience was frustrating for you and your child. If you would like to reach out to our support team, we would be happy to see if we can help you find an alternative within your budget.

Best regards,
Jamie Salvatori, Owner

Valutata 1 stelle su 5

257% More for Shipping (After Purchase)

For Christmas, I ordered their Ultra Mega Mystery Box of Mystery ($99.99), picked my shipping option ($13.99), and paid. The next day I get an email stating that they needed to charge me an extra $36 for shipping, for a total of $49.99 or they would need to cancel the order. Absolutely ridiculous, and probably illegal. I have cancelled my order, and will not use them again.

12 dicembre 2025
Non scritta su invito
Logo di Vat19

Risposta di Vat19

Thank you for your feedback. We are genuinely sorry for the confusion regarding the shipping costs on your order.

We strive to keep shipping as affordable as possible, but shipping large, heavy items like the Mystery Box to Alaska incurs carrier fees that are significantly higher than the standard shipping estimate collected at checkout. We understand completely why asking for an additional payment felt unfair and frustrating.

We have processed your cancellation and refund immediately. We are currently reviewing our shipping zones to ensure our system catches these variances before payment is made in the future. We apologize for the inconvenience and the disappointment this caused.

Sincerely, Jamie Salvatori
Owner, Vat19

Valutata 5 stelle su 5

"Curiously Awesome"? DANG STRAIGHT!!

Hiya Vat9Team,
Noah here, probably better known to your colleagues as that guy off of Insta who made that awful Break It to Make It comic strip. I just wanted to say that placing my first order with you guys (a constellation mug and a slap bracelet) couldn't have been a more seamless experience! It was so easy to search for and find my products and so I'm over the moon! Also, of course I love the YouTube channel, that's what introduced me to you guys (It was Real vs Candy back in 2020 that introduced me to that awesomeness) and I knew that where better to get cool stuff from than cool people like yourselves! My Vat19 parcel is due to arrive soon so I'll keep you posted (pun city!) on how that goes!

With love from Vat19's Biggest Fan,
Noah.

PS: Say hi to Sloane and Emilee from me, they're my faves (plus they'd make the perfect Real vs Candy team!)

21 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

First time order (so fun)

Ordered for the first time and the products were really fun. The sour pickle balls were as heinous as I expected (yes that’s a compliment), my seven year pen is lovely to write with, and my shirt (I ordered the “looking like a snack” play dough one) is so funny. I even got a free M Berry sample in my package which was a lovely surprise! Love Vat-19 and hope to order more in the future!

15 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Wild wacky products for a great price

I love this company, they sell a great products and they make hilarious videos about them, and the prices aren't too outrageous either. I love shopping for birthdays and Christmas gifts for both myself and my family!

6 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Giant gummy snake

We got this for my 6 year old son. He loved it! I watched when I was a child so sharing that with him is great. Speedy delivery and the ice packs were still frozen. Good taste and looking forward to a tour one day!

25 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Great business to buy from

I’ve ordered multiple products for my daughter and she loves them. Shipping is always on time and sometimes even early. I like that they even threw in a bonus item!

11 aprile 2025
Non scritta su invito

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