I ordered the package of shampoo/conditioner, body wash and deodorant for my 13 yr old baseball player. You can imagine the added smell from the ball field ON TOP of the basic puberty BO. He loves a... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Fast delivery and nice packaging. It’s still pretty early to see the full benefits, but overall it’s a good product. I especially love that my children are willing to try something different like Manl... Leggi di più
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My sons and partner have all begun using the complete range of Manly products. The natural deodorant is a top pick for people prioritising health and wellbeing over aluminium based traditional deodora... Leggi di più
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An amazing product! Traditional deodorant never worked for my husband (he always held a BO smell even after a shower) but Manly deodorant has taken all of the smell away! He was really sceptical about... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
I started Manly to make a real difference in men’s daily routines — most supermarket products are full of harsh chemicals that cause irritation, dryness, and breakouts. Our mission is to create natural men’s hygiene and grooming products that actually work — from body wash, shampoo, conditioner, and deodorant to targeted solutions for acne, dandruff, and body odour. By using high-quality botanicals instead of cheap fillers, we help men (and the mums, partners, and families who often buy for them) feel confident in their own skin. Manly is more than just a shower brand — it’s about giving guys simple, effective, and trustworthy products they’ll actually use every day. – Callum Founder of Manly
Informazioni di contatto
Australia
- help@usemanly.com
- www.usemanly.com.au
4,0
Molto buono
310 recensioni
Ha risposto al 86% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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Hygiene Bundle items… Not what we expected
We recieved the Hygiene Bundle items ordered using the Black Friday deal in good time for Christmas. Lovely packaging, smells really nice.
Come Christmas day my son opened his gift and there was only 1 free gift, not the 4 promised in the offer. Very disappointing tbh. I was very hopeful about these products for my teen son but won't be reordering or signing up to a subscription as this has left me feeling a bit ripped off and mislead after a polite but not very helpful response from Anabel apologising for not being clearer in the promotion. There's nothing in the FAQ / T&Cs and it's pretty clear that it states 4 gifts with purchase.
We'd spent just under $100 after the discount, which is still significant in comparison to retail products of a similar kind.
I'd recommend looking at alternative products at Atomica, health food stores or even Woolworth etc... which by the look of them are just as good and in alot of cases cheaper.
25 dicembre 2025
Non scritta su invito
Risposta di Usemanly
Hi Nikki, Callum here, founder of Manly.
Thank you for taking the time to write this. I’m really sorry for the disappointment, especially when this was a Christmas gift for your son. I can completely understand why opening the bundle and seeing fewer free gifts than expected would feel misleading, particularly after spending close to $100.
You’re right that the offer should have been clearer. If our promotion caused confusion or didn’t match what you reasonably expected at checkout, that’s on us. An apology alone isn’t enough when someone feels short-changed, and I’m sorry we didn’t resolve this in a way that left you feeling confident about your purchase.
I do appreciate you acknowledging the packaging and scent, but I understand how overshadowed that becomes when the offer itself feels off. That’s not the impression we want to leave, especially for a first experience.
I’d really like the chance to personally make this right for you, whether that’s sending the missing free gifts or organising a refund that reflects what you expected to receive. I’ll be reaching out directly so we can resolve this properly.
Thank you again for the honest feedback. It’s being taken seriously and is already being used to tighten how we communicate offers so this doesn’t happen again.
Callum
Founder, Manly
Risposta di Usemanly
Glad you love them!
Still waiting
Over $200 worth of Christmas presents ordered and due by the 21st of December but never arrived in time for Christmas… still waiting
26 dicembre 2025
Non scritta su invito
Risposta di Usemanly
Hi M W, Callum here, founder of Manly.
I’m really sorry about this. Spending over $200 on Christmas presents and having them miss the delivery window is incredibly frustrating, and I completely understand how disappointing that would have been.
While December was challenging across the board with courier delays, that doesn’t change the fact that you trusted us with something time-sensitive, and we didn’t deliver the experience you deserved. I’m genuinely sorry you’re still waiting and that this hasn’t been resolved properly yet.
I’d like to personally step in and sort this out for you as quickly as possible, whether that’s confirming delivery, organising a replacement, or arranging a refund if that’s the best outcome for you. I’ll be reaching out directly so we can get this resolved without any more back and forth.
Thank you for your patience, and I’m sorry we let you down here.
Callum
Founder, Manly
Items not received
Ordered $400+ items 4th December, thought it was plenty of time to receive by Christmas but unfortunately did not get them.
I finally received emails that were very apologetic but offered no answers or help.
If they ever arrive they will be returned straight away.
26 dicembre 2025
Non scritta su invito
Risposta di Usemanly
Hi Kirsty, Callum here, founder of Manly.
I’m really sorry to read this. Spending over $400 and not receiving your order, especially when you allowed plenty of time before Christmas, is completely unacceptable. I understand why you’d feel frustrated and why the lack of clear answers would make it even worse.
You’re right to expect more than apologies. You should have been given a clear resolution, whether that was a replacement, a refund, or at the very least a proper explanation and timeline. We didn’t do that well enough here, and I take responsibility for it.
If your order hasn’t arrived yet, I’d like to personally step in and resolve this for you now. That can be a full refund or arranging the return once it arrives, whichever you prefer. I’ll be reaching out directly so we can close this out properly without any more hassle for you.
Thank you for sharing your experience, even though I know it’s frustrating to do so. Feedback like this is taken seriously and is helping us improve how we handle delays and communication moving forward.
Callum
Founder, Manly
If I could rate this zero I would
If I could rate this zero I would. They con you into a subscription and then make it beyond difficult to cancel, return goods and get a refund. It’s all marketing - do not trust this online store.
23 dicembre 2025
Non scritta su invito
Risposta di Usemanly
Hi DKH, Callum here, founder of Manly.
I’m really sorry to read this and to hear that this was your experience. I want to be very clear that it’s never our intention to make subscriptions difficult to cancel or refunds hard to access. If that’s how it felt from your side, then we’ve failed in how we communicated or handled your request.
Our subscriptions can be cancelled at any time, and refunds should be handled quickly and transparently. You’re absolutely right to expect that, and I’m sorry you were left feeling misled or frustrated rather than supported.
I’d like the opportunity to personally review what happened and resolve this properly for you, whether that’s finalising a refund or clearing up any confusion around your subscription. I’ll be reaching out directly so we can sort this out without any more back and forth.
Thank you for calling this out. Feedback like this is taken seriously and helps us improve where we’ve fallen short.
Callum
Founder, Manly
The product arrived in a short time and…
The product arrived in a short time and smells amazing!! it is for a Christmas gift for a grandson - I would have liked to have the inside packaging a little "prettier" maybe just some paper lining.
2 dicembre 2025
Non scritta su invito
Risposta di Usemanly
Hi Cathy, Callum here, founder of Manly.
Thank you so much for the lovely feedback. I’m really glad to hear the order arrived quickly and that you love the scent, I hope your grandson enjoys it just as much.
I also really appreciate the note about the inside packaging. That’s helpful feedback, especially for gifts, and it’s something we’re actively looking at improving so the unboxing feels even more special.
Thanks again for taking the time to leave a review and support Manly.
Callum
Founder, Manly
Quick delivery
Quick delivery. Not opened yet hoping its as good as it says
5 dicembre 2025
Non scritta su invito
Risposta di Usemanly
Hi Valerie, Callum here, founder of Manly.
Thanks so much for sharing. I’m glad to hear it arrived quickly, and I really hope it lives up to expectations once it’s opened and used.
If you have any questions or need help once you’ve tried it, feel free to reach out. We’re always happy to help.
Callum
Founder, Manly
Very good service
7 dicembre 2025
Non scritta su invito
Risposta di Usemanly
Hi Bev, Callum here, founder of Manly.
Thanks so much for the kind words. I’m really glad you had a good experience with our service.
Appreciate you taking the time to leave a review and support Manly.
Callum
Founder, Manly
We love Manly so much
We love Manly so much! From the range of products including the best smelling shampoo, conditioner and body wash my boys have ever used to the customer service and one of the most amazing companies we have had the privilege of buying from! A loyal customer for life now.
20 novembre 2025
Non scritta su invito
Risposta di Usemanly
Hi Melissa, Callum here, founder of Manly.
Wow, this honestly made my day. Thank you so much for such a generous review.
Hearing that your boys love the shampoo, conditioner, and body wash, and that the experience as a whole has stood out to you, is exactly why we do this. Knowing we’ve earned your trust and loyalty means a lot to our small team.
Really appreciate your support and for being part of the Manly family.
Callum
Founder, Manly
Sensational results for smelly man
The product they showed and the product i got was exactly the same. Great price for a product that worked! Weve ordered many times and always get what we pay for. Great service, always follows up. Thank you
13 dicembre 2025
Non scritta su invito
Risposta di Usemanly
Hi Joss, Callum here, founder of Manly.
Love this, thank you. I’m really glad the products delivered exactly what you expected and, more importantly, that they actually worked.
It means a lot to hear you’ve ordered multiple times and consistently had a good experience with both the results and the service. Thanks for sticking with us and taking the time to share this.
Callum
Founder, Manly
The product works very well and my son…
The product works very well and my son doesn't stink anymore.
1 dicembre 2025
Non scritta su invito
Risposta di Usemanly
Hi Elizabeth, Callum here, founder of Manly.
That’s so good to hear, thank you for sharing. Knowing it’s made such a clear difference for your son is exactly why we created these products.
I really appreciate you taking the time to leave a review and trust Manly.
Callum
Founder, Manly
Products that actually work for my…
Products that actually work for my teen. And the scent is fantastic. Not overpowering and nice.
13 dicembre 2025
Non scritta su invito
Risposta di Usemanly
Hi Leisa, Callum here, founder of Manly.
Thank you for sharing this. I’m really glad to hear the products are actually working for your teen and that you’re enjoying the scent too, getting that balance right without being overpowering was really important to us.
I appreciate you taking the time to leave a review and support Manly.
Callum
Founder, Manly
Great service
The company is easy to order from, the service and delivery is fast. After sales service is great. I hope my boys love the product.
13 dicembre 2025
Non scritta su invito
Risposta di Usemanly
Hi Karen, Callum here, founder of Manly.
Thanks so much for leaving this. I’m really glad ordering and delivery were smooth and that our after-sales support stood out for you.
I really hope your boys love the products once they start using them. Thanks again for choosing Manly and taking the time to share your experience.
Callum
Founder, Manly
Great value for money
Great value for money. Order arrived in sufficient time and was kept up to date with progress of order.
13 dicembre 2025
Non scritta su invito
Risposta di Usemanly
Hi there, Callum here, founder of Manly.
Thanks so much for sharing this. I’m really glad you felt it was good value for money and that the delivery updates kept you in the loop.
I appreciate you taking the time to leave a review and support Manly.
Callum
Founder, Manly
OUTSTANDING CUSTOMER SERVICE BY ANABEL AND MANLY
Firstly, the Customer Service I received from Anabel was next level!! What an outstanding asset she is to this business! I had originally forgotten to include a discount code during my first purchase and sent Manly an email asking if it could be applied retrospectively. She responded very promptly, and the funds went back in my account within a couple of days.
Next, one of my parcels arrived and the outer box had been badly damaged. After opening the parcel, I realised that one of the actual gift boxes had also been damaged. I sent a photo of the damaged boxes to Anabel and she instantly apologised on behalf of the courier and offered a discount on the product. My only intention of sending the email was to let them know that the courier needs to do better. These boxes are incredibly strong, so they must have been treating them roughly to get that result. Again, the generous rebate was in my account almost instantly.
Finally, I was so impressed with my dealings with Anabel and Manly that I ordered more product for other male family members and to my surprise, I found some additional boxes which had been included free of charge.
I rate this business 10/10 ..... and no one has even opened their gift boxes yet! 😂
13 dicembre 2025
Non scritta su invito
Risposta di Usemanly
Hi Philippa, Callum here, founder of Manly.
Wow, thank you so much for taking the time to write this. I’ll be sharing your words with Anabel, she genuinely is an incredible part of our team and I know this will mean a lot to her.
I really appreciate you acknowledging how those situations were handled. Forgetting a discount code or receiving damaged packaging is frustrating, and I’m glad Anabel was able to sort both quickly and fairly. Your intention to simply give feedback about the courier says a lot, and I’m grateful for that.
It honestly means a lot to hear that your experience gave you the confidence to order again for other family members, and I love that you noticed the extra boxes too. That 10/10 rating, especially before the gifts have even been opened, is incredibly motivating for our small team.
Thank you again for your support and for such a generous review.
Callum
Founder, Manly
Quick delivery great products
Quick delivery.
My grandson is very particular and couldn't stop raving about the product, all of them.
12 dicembre 2025
Non scritta su invito
Risposta di Usemanly
Hi Jax, Callum here, founder of Manly.
This is lovely to read, thank you. If your grandson is particular and loved all the products, that’s a huge win in my book.
Really glad delivery was quick too. I appreciate you taking the time to leave a review and support Manly.
Callum
Founder, Manly
Delivery was so quick
Delivery was so quick. The products smell great and my sons love it
25 novembre 2025
Non scritta su invito
Risposta di Usemanly
Hi Nicole, Callum here, founder of Manly.
Thanks so much for sharing this. I’m really glad the order arrived quickly and that the boys are loving the products, especially the scent.
Appreciate you taking the time to leave a review and support Manly.
Callum
Founder, Manly
The products I ordered arrived on time…
The products I ordered arrived on time (for Christmas) and they were exactly as described.
13 dicembre 2025
Non scritta su invito
Risposta di Usemanly
Hi Leanne, Callum here, founder of Manly.
Thanks for leaving this. I’m really glad everything arrived in time for Christmas and that the products were exactly what you expected.
Appreciate you taking the time to share your experience and support Manly.
Callum
Founder, Manly
5 stars all the way!
Only a positive experience right through. My 12 yo with sensitive skin has been using the products for almost 12 months now, and no issues. And from ordering on subscription and tailoring the subscription to our needs has been a really easy process.
13 dicembre 2025
Non scritta su invito
Risposta di Usemanly
Hi Melissa, Callum here, founder of Manly.
Thank you so much for this. Hearing that your 12-year-old with sensitive skin has been using the products for nearly a year without any issues really means a lot.
I’m also glad to hear the subscription has been easy to manage and tailor to what works for your family. Thanks for sticking with us and taking the time to share such a thoughtful review.
Callum
Founder, Manly
"I feel manly"
Easy to purchase, fast delivery, my 13yo loves it. Will continue to buy. Love that it's easy to apply and it's all natural.
13 dicembre 2025
Non scritta su invito
Risposta di Usemanly
Hi Sarah, Callum here, founder of Manly.
“I feel manly” made me smile, that’s brilliant. I’m so glad your 13-year-old is loving it and finding it easy to use.
Thanks for the support and for choosing an all-natural option for him. We really appreciate you taking the time to leave a review and look forward to looking after you again.
Callum
Founder, Manly
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