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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I’m happy that the rep team in the call centre I work in managed to secure us a decent pay rise! I also like how I’m always invited along to branch meetings and how the notice board in the office is a... Leggi di più

Valutata 1 stelle su 5

Absolutely useless The in store union rep is the problem in the Knottingley Morrisons . She was always stuck with management and her union members always came second to them. Comes acro... Leggi di più

Valutata 5 stelle su 5

Brilliant support when I needed them. Wasn't sure at first becsuse was a bit more money coming out but isn't that much to pay really. Loads of benefits from membership I feel happier at work as superm... Leggi di più

Valutata 1 stelle su 5

Just because they might know all the terms and conditions and as I was pressured from my then employer to contact a solicitor the union said they wouldn't deal with my issue because of that 😡. Don't... Leggi di più

Dettagli dell'azienda

  1. Sindacato
  2. Servizi legali

Scritti dall'azienda

Usdaw is the trade union for shop, distributive and allied workers. Usdaw gives you a strong voice at work. Without a union, you are less likely to have a say in your terms and conditions and how your employer operates. We're here to help you whatever your job and no matter whether you are employed on a full-time, part-time or casual basis – we cover all major retailers, road transport, warehouses and distribution, food manufacturing, dairies, pharmaceuticals, home shopping, plus, a range of other industries. Our team of National Officers, union reps and office staff, across the country, have years of experience and knowledge to help provide the support and representation that workers deserve. We fight for improved rights both during and outside of work hours, provide effective encouragement, training and resources to our members, campaign for the policies and interests of our members in the workplace, the political arena and the broader community and establish negotiations and effective industrial relations with employers to achieve the best possible terms and conditions for our members. Members enjoy benefits such as a free will writing service, legal representation, pension advice, offers on a wide range of services and goods, from car insurance to money off gyms, holidays and technology, and better protection at work. Join today.


Informazioni di contatto

3,1

Nella media

TrustScore 3 su 5

225 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

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Valutata 1 stelle su 5

Do not join this terrible union.

Asked for a rep for a investigation and was told they don't attend investigations as that is just someone finding out facts. Now my mental health isn't the best I expected more from a service that claims to help there members. They only step in at the last minute and even then they are terrible. Bad advice, feel let down and fobbed off by them. My store has no rep as nobody wants represent the union in store so I also have zero access to a local rep. Terrible union. Don't join. Lovely members on the phone but that's about it. They don't want to actually do anything when it comes to sending a rep to my area. It's a major inconvenience it seems.

22 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

The worse phone call I have ever had.

Called for help main office was nice and friendly and let me know that my local rep would give me a call later on. From the second the call started he was agitated giving me little time to locate pictures, screenshots and emails. I had saved causing me to miss information or him to misunderstand. He then accused me of lying and began interrogating me. I called for help against my company. I would rather of had help from my company against them.

4 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

Dont join

Dont join, no use. Had a job, applied for transfer, local manager played games with application. Contacted union, someone called back, said they would speak to someone and get back to me. Nothing. Clear examples of manager at local store playing loose with rules, and effectively barring me from any position, proof not looked at, I've been ignored, probably because I can't afford next month's fees. Save your money, or better yet, get private legal insurance.

4 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

Questioned why I had joined after I…

Questioned why I had joined after I requested a union rep for an investigation meeting. I asked for a specific rep due to the close relationship our I store rep has with the leadership team. I was refused this rep and was told it’s only an investigation meeting you’ll only be asked questions. Waste of time joining and no help whatsoever. Nick Gerrard area organiser really lets the company down. Will be cancelling my membership as these are no help in a crisis.

1 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

This is a very dodgy company

This "company" contacted me out of the blue claiming my contributions had stopped on retirement and supplied a direct debit form with no indication of payment costs. I have never had anything to do with them and it smells like a scam

17 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

This horrible union is the only union…

This horrible union is the only union that gets you a small pay increase but always allows management to take something back in return, nearly all shopworkers get single pay for every day of the week, usdaw has sold workers out when it comes to weekend pay, they are a terrible union.

17 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

They just don't want to help!

Specifically reached out to them, with an interest in becoming a member, having found (on there website) that they have had dealings with my employer. 1st I called them only to be dismissed quickly stating they could not support the work sector I occupy even after quoting there website artical. And 2nd I emailed a general query with a screen shot of the artical mentioning my employer and asking 'I'm thinkin of joining and I'd like to talk to someone about it' only to be responded with hyperlinks to the website stating 'you can join here' and you can read this here etc

The screen shot clearly shows I've already been on the website. And the push to get me to join after askin to talk to someone is just disgusting.

This was the 1st Union I've reached out too after doin some research. I do hope this isn't a prelude of things to come with others

9 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

Completely useless i was invited to…

Completely useless i was invited to attendance meeting i though they will be my representative and they said to call a different manager while I'm at a dispute within the management ... I'm cancelling the subscription straight way

7 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

No use whatsoever during my membership…

No use whatsoever during my membership & then a nightmare to cancel. I continued to receive promo emails so contacted via the email address given on the website for customer service, only to discover that this was of no use either.

16 dicembre 2024
Non scritta su invito
Valutata 2 stelle su 5

I joined Usdaw Union last year

I joined Usdaw Union last year, which at the time, under a different representative, I felt my representative couldn’t do anymore for me than what she was already doing spot on with excellent support. Unfortunately, my old representative changed to a different area, & I got a new representative. At first, I got the level of support I needed, in time that just faded away sadly. I never felt so alone with very little support at the end, that’s when I decided to cancel my membership.

15 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Lawyer couldn't be bothered calling me

Lawyer couldn't be bothered calling me. Genuinely received more support from my employer than from them. They are a useless company. Especially in Edinburgh where you wont even get a call. Ive met my local “representative” and his cheap baggy suit was a great representation of him as a lawyer/representative.

2 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Their reps are the problem causers.

An ineffective union who hires members that actually cause problems by challenging outside of their job purview.

Lost my job after one of their representatives challenged me on a policy that wasn't in place yet and insisted on me following it, refused to take no for an answer and after them saying "Who the f*** do you think you're talking to?", had a verbal outburst which resulted in me losing my job and them getting a promotion weeks later.

Absolute joke of a union that couldn't even defend a 5 year career of perfect conduct after 1 outburst.

28 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

Lost my job

Company is useless just taking everyone's money. I ended up losing my job and never got hired back. The rep I assume when you call the office gives you a ring back only cared about the onsite reps when they did ABSOLUTELY nothing about the situation. Useless people don't ever consider them.

The onsite union rep was also apart of management makes 0 sense.

31 agosto 2024
Non scritta su invito
Valutata 4 stelle su 5

I'm not a member of USDAW so this is a…

I'm not a member of USDAW so this is a bit of a curved ball review. I had to gather my personal information apropos a third party complaint about their Scottish head, Tracy Gilbert, now Tracy Gilbert MP. She had maliciously lied to Scottish Labour about me, doing so on USDAW letterhead no less, bit weird I am not a member!!! She didn't follow policy /procedure, she doesn't!! Her bad faith complaint wasn't upheld, it was a lie. But the reason I am now writing here is an allegation about head of legal services Darren Miller has been made. My lived experience is totally different, Mr Miller played with a straight bat during my correspondence with him. There are always 2 sides to every story. USDAW's trust rating is in the pits though!!

1 marzo 2024
Non scritta su invito
Valutata 1 stelle su 5

The Con artist union.

They are very quick at taking your money over the years yet they are Very slow at giving the right support when needed during any disciplinary hearing at the workplace they don’t even write a letter or help you write a letter to the employer, Method of communication is poor all that they worried about is your monthly membership still being paid on time. Darren Miller the Head of Legal Services at the union is the most useless person you can ever reach out to, They do avoid Confrontation, they will only contact you via email. Nobody will ever talk to you.
In a simple nutshell no point in joining this trading union it’s a waste of time and money.

27 settembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Horrible Reps

I’ve never joined a union before, I’m young and didn’t know they cost money per month. The union officer got me to fill out the card and give it back to him where he then put it hidden away in his folder. He then told me “not everything in this world is free”. I told him I didn’t want to be apart of the union as I needed this money for university. He was still in my store throughout my shift and I reminded him multiple times that I didn’t want to be apart of the union. I even let my manager know and she could tell I was visible upset and also spoke to him about it.

It turns out he proceeded my form even though I reminded him so many times that I didn’t want to be apart of the union! I assume he makes some type of commission off each applicant.

They’ve been taken payments for months without me realising as I don’t regularly check my payslip. Over £50 this year so far.

3 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Insulting to those that fought hard for proper unions

Insulting to those that fought hard for proper unions Thought long and hard before writing this review.
After reading the reviews it seems my impressions are pretty accurate.
USDAW are not deserving of the descriptor `union` and are just a front for selling/promoting of financial products and in some cases think they are superior to those that finance them
When I thought I needed them I was staggered at the cosy relationship between my company USDAW and the rep Mr `don’t take this the wrong way but ! `. Mr `don’t take this the wrong way but ! ` and the admin person in branch who both think it is an honour for me to pay £11.02 a month to USDAW. Er no it’s not.
It’s up everyone to decide value USDAW adds to their work lives but my views are USDAW
Are NOT a PROPER union and have a very cosy relationship with my employer, was amazed when my manager and rep started conversing without me in the loop - bizarre. PROPER unions don’t behave Like that, that is different to managing expectations which is normal and reasonable
Have poor attitudes to those financing the union
Do not offer any value and the money I save per month will be set aside incase I may need representation/advice in the future via a legal professional who will not have a cosy relationship with my employer but have my interests first and foremost.

15 agosto 2024
Non scritta su invito

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