I’m happy that the rep team in the call centre I work in managed to secure us a decent pay rise! I also like how I’m always invited along to branch meetings and how the notice board in the office is a... Leggi di più
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Absolutely useless The in store union rep is the problem in the Knottingley Morrisons . She was always stuck with management and her union members always came second to them. Comes acro... Leggi di più
Brilliant support when I needed them. Wasn't sure at first becsuse was a bit more money coming out but isn't that much to pay really. Loads of benefits from membership I feel happier at work as superm... Leggi di più
Just because they might know all the terms and conditions and as I was pressured from my then employer to contact a solicitor the union said they wouldn't deal with my issue because of that 😡. Don't... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Usdaw is the trade union for shop, distributive and allied workers. Usdaw gives you a strong voice at work. Without a union, you are less likely to have a say in your terms and conditions and how your employer operates. We're here to help you whatever your job and no matter whether you are employed on a full-time, part-time or casual basis – we cover all major retailers, road transport, warehouses and distribution, food manufacturing, dairies, pharmaceuticals, home shopping, plus, a range of other industries. Our team of National Officers, union reps and office staff, across the country, have years of experience and knowledge to help provide the support and representation that workers deserve. We fight for improved rights both during and outside of work hours, provide effective encouragement, training and resources to our members, campaign for the policies and interests of our members in the workplace, the political arena and the broader community and establish negotiations and effective industrial relations with employers to achieve the best possible terms and conditions for our members. Members enjoy benefits such as a free will writing service, legal representation, pension advice, offers on a wide range of services and goods, from car insurance to money off gyms, holidays and technology, and better protection at work. Join today.
Informazioni di contatto
Voyager Building, 2 Furness Quay, Salford Quays, Manchester, M50 3XZ, Manchester, Regno Unito
- 0161 224 2804
- enquiries@usdaw.org.uk
- www.usdaw.org.uk
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I'm not surprised this is an unclaimed…
I'm not surprised this is an unclaimed profile by USDAW. They're a complete sham of a union. On site reps are useless, they sign up to be a rep so they can have time off from doing their job, not to improve workplace standards.
Head office and areas reps fob you off with lies and indifference. How do they sleep at night? Stress free on a bed of membership money would be my guess.
The only time they're interested is when they periodically hold onsite presence to shore up more membership. Their interest begins and ends at getting your money.
Oh, and they don't respond to anyone who criticises them on social media, and they block you on X/Twitter for an negative opinion against them, no matter how true.
ABSOLUTELY HORRIBLE
I gues I supposed to check here before paing money to this company !! Sapport from them is 1% ! absolute horible, how they even exist !!
The union that offers zero support
The union that offers zero support. At store level their reps are incompetent, offer zero knowledge, support or advice. Even when contacting head office or regional offices, they really don’t care what’s going on. Had two reps visit my store, when talking to them they say it’s to be dealt with at store level, so you tell them it’s not been done, and their reply was, ‘Well, there’s not much else to do is there?’ So glad I’m out.
Very Very disappointed
I have been with them for years and when I needed them at a meeting the rep did not attend. Waste of money.
Paid them for almost two years and when…
Paid them for almost two years and when I needed help, no one was there. I don't recommend them. Waste of your money and trust
Useless biggest waste of money
Useless biggest waste of money. Not helpful at all, I would suggest choosing a different union.
Awful first impression!
Usdaw area rep (Cheshire) attended our induction at Tesco to try and get us to sign up to the union. The woman was extremely rude and pushy. When we all introduced ourselves I said I was working part-time and had 2 children, to which she replied “so you’re a single mum on benefits then” and I was literally left speechless. I’m not, but even if I was what business is that of hers anyway? I’m in my 30’s and I’ve never met someone so arrogant. At the end of the meeting when I said I wouldn’t be signing up, she became incredibly hostile, standing over me saying i’ll regret it and I’m not thinking about my family! Very bizarre behaviour. I did feed this back to the manager but as always nothing ever comes of these things. Gosh I can only imagine what they’re like if you ever actually needed to use their service. Maybe improving training on your staffs people skills would be a start!
Tried to get some advice and they took…
Tried to get some advice and they took ages to get back to me I waited all day for a call and was called at 7pm I was in the shower and had to call back to arrange another call and I waited and waited and again called late in the day people have things to do and don’t always have signals when they are out so I had to wait at home for them to call
Clearly in cahoots with the retail…
Clearly in cahoots with the retail companies someone's taking back pocket payment bribes clearly in this company, they let my company take workers bonuses, even Christmas parties, now allowing them to overwork staff by letting them train people on 4 departments. Wtf! But yeah the ceo whose paid 2 mill a year just got 4 mill bonus how is that fair.
Most amazing fraud scheme I ever seen
Most amazing fraud scheme I ever seen. They do not provide any support or services. If you became usdaw member, please, cancel and find more trustful and responsible union. Save your many! Save your job! Cancel usdaw membership! Don't be idiot as me!
Bunch of incompetents and all the…
Bunch of incompetents and all the others sharing 1 star.
I will use a solicitor to get my money back and to ruin your image even more.
You don’t deserve min wages. Unreal
I would give them no stars
I would give them no stars but it didn’t give me that option. Absolutely awful had a call back from a representative for some advice no empathy shown, wasn’t interested in what I had to say at all.
Useless and no value for money
Member since 2018. Their representatives possibly get kickbacks from the employer so when they come for the meeting they just sit there like they are deaf or dumb. But get paid for the meeting thay they attend. Got an invite for a disciplinary. Supposed to happen on 11th October. Union reps don't work Saturdays and Sundays. When you call the union office they say the area organiser will call u back in 24 hours. One is already stressed about the disciplinary meeting to add salt to injury one has to wait another 24 hours to hear back from the Union. Why am I paying £12.94 if they cant assit me. Why cant they have a representative on standby so that atleast someone is available to attend the meeting and SPEAK UP FOR THE EMPLOYEE. DO NOT JOIN IT IS WASTE OF YOUR HARD EARNED MONEY. Advised all family and friends to terminate the membership.
Worse than working conditions.
They don't represent a worker's rights or deal with any health and safety in the workplace.
After a complaint, I was told it was my own fault for electing the union rep.
I was told that Evri could hold month's pay, all because I had failed to tell them why I had missed one work day without notifying them.
This list goes on. They just won't believe or listen to you. Don't join and pay the subs!
Poor union
This union must be the worse on planet I have been working for Poundland many years and with ups and downs with there sale they have not once been in or kept us Informed there ok taking money every month but get nothin for it shame on you
I wish we had zero * to give to his…
I wish we had zero * to give to his union fraud company.
My partner and I have been paying them for more than 6 years and when we asked USDAw to help, we found out they work for employers, not employees. This union is a great example of micromanaging. The Warrington office is full of rude and unprofessional staff. The area organiser of Cheshire is a joke in his profession. This union needs to shut down and with all the experienced people have need to go public and report. They are taking money for helping people not making more trouble for them. PLEASE IF ANYONE HAVE ANY MEMBERSHIP WITH THEM CANCEL IT NOW BECAUSE YOU WILL NOT UNDERSTAND THIS COMMENT NOW BUT WHEN YOU NEED USDAW & THEY TREAT YOU HOW THEY TREAT THE REST OF US THEN YOU WILL.
Bad experience member for 3years they…
Bad experience member for 3years they no help you with nothing
USDAW legal team sucks...
Don't ever use the legal team they are shockingly bad, they use a balance of probability on if they win your case of they think it's not in their interests they will reject it.
Extremely Disappointed – Paying for Absolutely No Support
My experience with this union has been nothing short of terrible. When I reached out for help, the representative I spoke to—Liam—was dismissive, constantly interrupted me while I was explaining my situation, and tried to claim my issue occurred before I joined the union. This was completely false, as the issue happened just two days prior, and I’ve been a member longer than that. He wasn’t interested in listening to the backstory or helping.
When I called customer service afterwards, I was told that if the rep doesn’t want to assist me, there’s nothing they can do. So why am I being charged? What exactly am I paying for if no one is willing to listen or offer even basic advice?
This isn’t the first time I’ve had issues either. I was a member back in 2019 for 2 years and paid for the service without ever receiving any support. I rejoined two months ago, and now I see nothing has changed—just more fees for zero service.
Rude, unhelpful, and completely unprofessional. It feels like a money-grabbing scheme rather than a union that actually supports its members. The representative should learn to actually listen before making assumptions and shutting people down.
Absolutely disgusted. I regret not checking reviews beforehand. Don’t waste your money.
It’s good to see all the top people on…
It’s good to see all the top people on a jolly up in Blackpool it’s a shame they didn’t spend a bit more time on our pay rise and Sunday premium and they don’t seem a bit embarrassed
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