Really impressed with the service. I was looking for trainers for walking exercise. The guy who helped me was extremely knowledgeable about the various brands. He wasn't at all pushy and took time to... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I would highly recommend. Ashley was very friendly and knowledgeable, I had a gait analysis, and Ashley picked out a great range of shoes for my needs. He was very patient as I asked questions and tri... Leggi di più
I'm new to running and wanted to get my first pair of proper trainers. I really didn't know where to start but the staff at Nottingham were friendly and really helpful. Henry did my gait analysis and... Leggi di più
Second pair of trainers I’ve now bought from Up & Running. Awesome service / products both times. Buying training for running you can’t just jump online. You need to try them on, have a run (they... Leggi di più
Dettagli dell'azienda
- Negozio di articoli per la corsa
- Negozio di abbigliamento activewear
- Negozio di abbigliamento sportivo
Scritti dall'azienda
Up & Running is the one-stop independent running specialist retailer in the UK, with 30 plus years of experience. We have helped thousands of runners over the last three decades, head to www.upandrunning.co.uk to see how we can help you! As the UKs biggest independent running retailer we are here to help you achieve your goals.
Informazioni di contatto
16 Station Parade, HG1 1UE, Harrogate, Regno Unito
- 01423 562 162
- customerservices@upandrunning.co.uk
- www.upandrunning.co.uk
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The member of staff in the York outlet…
The member of staff in the York outlet was so helpful to ensure I bought the correct product

Risposta di Up & Running
Sally ann was excellent and flawless…
Sally ann was excellent and flawless professional

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Trainers had clearly been used as sole…
Trainers had clearly been used as sole of right trainer was dirty

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Marta made sure I was helped in my…
Marta made sure I was helped in my search. She inquired into my current training programme and whether I was with a club etc...

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Helpful staff
Bought the wrong size trainer so took it to the shop where the staff were super helpful about fitting the right size and returned to wrong size

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Fantastic experience
Ordering from Up & Running was quick and straightforward, with a simple and easy-to-use website. My Brooks trainers arrived promptly, and the delivery was excellent. The trainers are fantastic and comfortable, great quality, and exactly what I was looking for. A smooth shopping experience from start to finish. I wouldn’t hesitate to order from Up & Running again.

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Aaron was so kind and helpful when I…
Aaron in the Headington, Oxford shop was so kind and helpful when I went in to buy a hat just now! He made sure I was aware which discounts I was eligible for, and I felt very comfortable in asking questions and being in the shop. Would come again for service like his. 👍

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Barnet Shop
Thomas from the Barnet shop was very patient and very knowledgeable. Excellent customer service. Would definitely go there again.

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Excellent service
Excellent service, super fast with getting them delivered, be ordering from you guys again.

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Sally-Anne was so knowledgeable and…
Sally-Anne was so knowledgeable and helpful at finding me what i needed for my specific circumstances.
Ill definately go back next time I need running or trail shoes

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Great service and value!
Aaron was incredibly professional and helpful. Having videoed my running style and foot landing I chose a great pair of shoes that were really good value and extremely comfortable. Would highly recommend.

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This is an absolutely amazing shop with…
This is an absolutely amazing shop with incredible service!!! Staff is super helpful and they go through great lengths to find you the totally perfect running shoe!! Very highly recommend!

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Great shoes and on offer
Great shoes and on offer. Very quick delivery and exactly as described

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Great experience
Great experience. Lucy was really helpful and knowledgeable!

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Exceptional service from Liz (Sheffield)
Visited the Sheffield store this weekend and had absolutely fabulous service from Liz. As a new runner, I was feeling very overwhelmed with all the different options for shoes - coupled with a few physical difficulties and previous injuries, I really wanted some advice from someone who knew what they were talking about. Liz performed a gait analysis and brought a variety of different shoes out for me to try, repeating the gait analysis each time and comparing results. She was extremely friendly and approachable and I’ve come away with my first ever pair of running shoes, which feels like a monumental milestone in my journey! Thank you so much Liz, you’ve gained a returning customer :)

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Great customer service
Very personable, friendly and knowledgeable customer service in store. Although the shoe size I needed was not in stock, I made my purchase on their recommendation online. The website was easy to navigate, I had a 10% discount voucher and delivery was within a few days

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New to running
New to running, the staff went above and beyond to find the best suited shoe for me. Very pleased with my purchase

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Chris was great
Chris was great, gave great honest advice. Glad I came thanks

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Great service
Great service, received quickly at a great price. Exactly as it should be.

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