Really happy with the flat. Communication has been great with the property manager Grant and the rest of the team when I was moving in. Very easy process to book the annual visit and log any maintenan... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Really happy with the flat. Communication has been great with the property manager Grant and the rest of the team when I was moving in. Very easy process to book the annual visit and log any maintenan... Leggi di più
L'azienda ha risposto
Umega Letting gave me my first flat. Smooth experience getting things sorted. Living in my flat for over 1 year and I can not complain. Repairs are done on time and services are prompt. I Highly recom... Leggi di più
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Grant has been a brilliant property manager to work with. He’s always been so helpful and quick to sort any issues. He was really professional when coming to inspect the property and is always so poli... Leggi di più
I had an update on how to report faults and most importantly what I should do as a stop gap measure, if something happens, especially with a water leakage, before reaching out for help Jason had time... Leggi di più
L'azienda ha risposto
Umega is one of Edinburgh's leading independent letting and estate agencies, managing over 2,700 homes across Edinburgh and the Lothians. We're a people-first business. That means genuinely caring about every landlord, tenant, buyer and seller we work with, not just at the start, but throughout the whole relationship. Our team takes real pride in doing things properly, communicating clearly, and being there when it matters. Whether you're letting a property, selling your home, or thinking about switching agent, we'd love to show you the difference.
94-96 Brunswick Street, EH7 5HU, Edinburgh, Regno Unito
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 60% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
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Philip Newton responds very quickly to enquiries. Booking for the annual inspection was simple and straightforward. Highly recommend

Risposta di Umega Lettings & Estate Agents
Catherine responded quickly and professionally. she was a great help. umega have been great every step of the way and has reassured me and helped with everything I asked. massive thanks to Catherine and umega.

Risposta di Umega Lettings & Estate Agents
Lewis Walker picked up my query straight away and dealt with the issue immediately. There was a fault with my balcony door and someone was out to fix it very quickly and i received updates throughout the whole process

Risposta di Umega Lettings & Estate Agents
Phil is very responsive and provides an excellent level of service. He always replies promptly to emails and ensures that any reported issues are followed up and resolved quickly. His communication is clear and professional.
He is also very kind and approachable, and overall I am very impressed with the support he provides and the standard of service.

Risposta di Umega Lettings & Estate Agents
Super inspection done. Mr. Philip Newton very nice. Helpful. Thank you very much.

Risposta di Umega Lettings & Estate Agents
The service that Lewis has provided has been amazing since I moved into my property, whenever I have had any issues with my property he makes sure to have a contractor out as soon as possible, Lewis also follows up to make sure everything is fixed and if there is anything else he can do which I really appreciate. All contractors who have came to my property to fix work have all been polite and amazing.

Risposta di Umega Lettings & Estate Agents
Five stars for the management team! Lewis Walker, the Development Manager, is always incredibly helpful and professional. Whenever I have a question or an issue, he responds to my emails and phone calls very quickly. It is great to know we can always count on his advice and support. Thank you for the great service!

Risposta di Umega Lettings & Estate Agents
A simple straightforward booking system to pick the most suitable day for a flat inspection check. Jason was friendly, helpful and professional at finding the right solutions to the issues I was noticing in the flat. Thank you!

Risposta di Umega Lettings & Estate Agents
I have always received a top quality service from Umega. They’re always responsive and hire quality engineers/ employees to service the tenants/occupiers. I also quite like their portal to report any repairs where you get all the notifications for updates. Keep the momentum going team Umega!

Risposta di Umega Lettings & Estate Agents
Met Lewis this morning with my keys, very nice guy very welcoming and friendly. Made me feel at home in seconds. Showed me around and where eveything is and how it works! Thanks Lewis

Risposta di Umega Lettings & Estate Agents
Friendly and knowledgeable staff giving full, open and easy to understand communication throughout the process.
A great service and a great team, especially Catherine and Jason.

Risposta di Umega Lettings & Estate Agents
Good morning,my boiler was not working so I reported to Grant and he quickly sent an engineer to check it for me and it was fixed for me the same day. Thank you

Risposta di Umega Lettings & Estate Agents
I had the pleasure of Catherine helping me sort out all my stuff for a new property.

Risposta di Umega Lettings & Estate Agents
I have had a fantastic experience with Umega, and I would especially like to thank Jason Maddrel for his outstanding professionalism and support.
From the very beginning, Jason has also been incredibly friendly, approachable, and helpful.
Whenever I needed assistance or had any questions, Jason responded extremely quickly and efficiently, always finding a solution and resolving any issues without delay. His communication has been excellent, and it is clear that he genuinely cares about providing a high level of service.
I also really appreciate the effort Jason puts into maintaining and improving the building. It is evident how much work he does to ensure everything is kept to a very high standard, creating a pleasant and well-managed environment for everyone.
Thank you, Jason, for your dedication, professionalism, and exceptional support. It has truly made a positive difference to my experience, and I would highly recommend Umega to anyone looking for a reliable and customer-focused agency.

Risposta di Umega Lettings & Estate Agents
Grant was very pleasant and did apologise for the inconvenience of the scaffolding outside the garden once again. Was happy with the condition of the flat

Risposta di Umega Lettings & Estate Agents
Jason performs his job professionally. He is always helpful, and it is truly a pleasure to see him at the annual inspection.

Risposta di Umega Lettings & Estate Agents
Our experience so far with this company has been exceptional and our development manager Philip Newton has been so helpful with any questions me and my partner have had, first class speedy responses from Phil.

Risposta di Umega Lettings & Estate Agents
Lewis Walker the Development Manager is a good lad, always quick to respond to any issue I have and when I've met him he is very approachable.
The Western Villages is a great complex, clean and quiet.
Due to the Solar panels that are installed and I assume the insulation, my electricity and heating spend averages £50 a month; which is very economical.
I honestly think that I have one of the best 1 bedroom flats in the city.

Risposta di Umega Lettings & Estate Agents
Lewis Walker always responds quickly and resolves all housing issues.

Risposta di Umega Lettings & Estate Agents
I’ve had a really positive experience with Lewis as my property manager. He is always friendly, professional and easy to deal with. Communication is excellent and any queries or issues I’ve had have been handled quickly and effectively.
Whenever I’ve needed help with something, Lewis has been quick to respond and has always kept me updated. Any maintenance issues have been dealt with promptly and I’ve always felt that my concerns were taken seriously. Lewis is very approachable and helpful and what I appreciate most is that he’s professional without being overly formal or distant. It’s clear that he cares about doing a good job and making sure tenants feel supported.
Overall, I’ve been very happy with the support I’ve received and would highly recommend him. Thank you for all your help over the past year.

Risposta di Umega Lettings & Estate Agents
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