Umega Letting gave me my first flat. Smooth experience getting things sorted. Living in my flat for over 1 year and I can not complain. Repairs are done on time and services are prompt. I Highly recom... Leggi di più
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Grant has been a brilliant property manager to work with. He’s always been so helpful and quick to sort any issues. He was really professional when coming to inspect the property and is always so poli... Leggi di più
We are living in this flat for more than 6y. We like the agency, our agent Grant, their staff and contractors. Very professionally peoples. Grant is very helpfully and supportive. Contractors ar... Leggi di più
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I had an update on how to report faults and most importantly what I should do as a stop gap measure, if something happens, especially with a water leakage, before reaching out for help Jason had time... Leggi di più
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Dettagli dell'azienda
- Azienda per la gestione delle proprietà immobiliari
- anche in
- Agenzia di affitto di appartamenti
- Agenzia immobiliare
- Investimenti immobiliari
Scritti dall'azienda
Umega is one of Edinburgh's leading independent letting and estate agencies, managing over 2,700 homes across Edinburgh and the Lothians. We're a people-first business. That means genuinely caring about every landlord, tenant, buyer and seller we work with, not just at the start, but throughout the whole relationship. Our team takes real pride in doing things properly, communicating clearly, and being there when it matters. Whether you're letting a property, selling your home, or thinking about switching agent, we'd love to show you the difference.
Informazioni di contatto
94-96 Brunswick Street, EH7 5HU, Edinburgh, Regno Unito
- 01312210888
- info@umega.co.uk
- www.umega.co.uk
4,8
Eccellente
189 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 75% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great experience with Grant
Great experience with Grant as our property manager. He is so helpful , professional, and took the time to talk through all the routine maintenance details with me clearly. Really appreciate his proactive approach and excellent communication!
9 settembre 2026
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Risposta di Umega Lettings & Estate Agents
Saiju, glad Grant's proactive approach and clear communication have made such a positive impression. We'll pass this on, and thank you for the 5 stars!
I would like to say a very big thank…
I would like to say a very big thank you to Jason Maddrell for all his support.
Jason has always been helpful, understanding and quick to respond whenever there are issues in the property. He is always keen to help, arrange repairs and make sure things are dealt with promptly.
My son Josh and I really appreciate all the support and understanding he has shown us. It has been a very good experience staying in a Umega property managed by Jason.
Thank you so much from Blessing and Josh. We are truly grateful and wish you all the best.
7 settembre 2026
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Risposta di Umega Lettings & Estate Agents
What a lovely message, thank you for taking the time to share this. It's really great to hear Jason has been so supportive and understanding throughout, and we'll make sure he sees this. Wishing you all the best too, and thank you for the 5 stars!
Great service
Jason is really friendly, easy to talk to and provided some general advice with regards to where to go to report faults and checked to ensure i know how to turn off my water supply in the instance of a water leak and also how to check for a drop in boiler pressure preparing for winter - during the previous visit, i reported an issue with an appliance and it got sorted really quickly, can't rate him higher than i do now, service is outstanding :)
4 settembre 2026
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Risposta di Umega Lettings & Estate Agents
Ryan, love that Jason went the extra mile to make sure you're prepared for winter, that kind of practical, hands-on advice really does make a difference. We'll make sure he sees this, and thank you for the 5 stars!
Grant is always very friendly and…
Grant is always very friendly and approachable. He has arranged repairs to be made very promptly. Thanks Grant 😊
25 agosto 2026
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Risposta di Umega Lettings & Estate Agents
Michelle, glad Grant has been so on top of repairs and always easy to deal with. We'll make sure he sees this, and thank you for the 5 stars!
Property Manager 5 Windyrig Close
Jason is calm and attentive, and he actions all our discussions quickly.
31 agosto 2026
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Risposta di Umega Lettings & Estate Agents
Really glad Jason's calm and attentive approach has made such a difference, and that things get actioned quickly after your discussions. We'll pass this on, and thank you for the 5 stars!
Phil is always helpful and response…
Phil is always helpful and response fast to any problems. Overall he’s a very friendly guy.
28 agosto 2026
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Risposta di Umega Lettings & Estate Agents
Alicja, glad Phil has been so reliable and friendly whenever you've needed him. We'll pass this on, and thank you for the 5 stars!
Today
Today , we had Jason visiting our property as an annual property inspection.
Everything were smooth and friendly. I shared some minor issues with him and he kindly noted them to follow.
I appreciate Umega and Jason's continuous help and support.
28 agosto 2026
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Risposta di Umega Lettings & Estate Agents
Mr Ali, glad Jason made the annual inspection such a smooth and friendly visit, and that he took note of everything you raised. We'll pass this on, and thank you for the 5 stars!
Would absolutely NOT recommend Umega
Would absolutely NOT recommend Umega. They do not care about their tenants whatsoever. I have ongoing repairs that still haven’t been properly dealt with and I’ve made multiple noise complaints with nothing actually being done.
Constantly having to chase them just to get basic issues sorted. Absolute joke of a company.
Stay clear and go elsewhere if you can. 👎
18 agosto 2026
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Risposta di Umega Lettings & Estate Agents
Hi Dee,
Thank you for your feedback. We're sorry to read that our recent correspondence on this matter hasn't provided the resolution you were looking for.
Regarding the outstanding repair, we welcome a response from you so we can get this moving as quickly as possible, once we hear back, we can progress the repair as a matter of urgency. If there is anything further that has not been resolved to your satisfaction, please do let us know directly so we can look into it.
Regarding the noise complaints, we take these matters seriously and are actively investigating, as previously advised. We understand how frustrating ongoing noise issues can be and we will update you directly following our visit to the development.
Should you wish to discuss anything further in the meantime, please don't hesitate to get in touch with us directly.
Our property manager is Phil
Our property manager is Phil, since moving in we have met him a few times which is great, always bubbly, positive, knowledgeable, approachable and also generally down to earth.
Knows the processes to get stuff done and never forgets about it either, generally a great property manager to have!
5 agosto 2026
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Risposta di Umega Lettings & Estate Agents
Mathew, thank you for the review and the five stars. We're pleased to hear you've had such a positive experience with Phil, we'll make sure he sees this!
Phil was very pleasant and helpful…
Phil was very pleasant and helpful during the visit.
5 agosto 2026
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Risposta di Umega Lettings & Estate Agents
Thank you for the review and the five stars George, we will make sure Phil sees this!
Hello Jason,
Hello Jason,
Thank you so much for being a kind hearted agent; from the time I moved in, it was the same time you started as my new agent and you have been amazing and I really appreciate your kind words following the house inspection on 10/08/26. All the best to you :)
Kindest regards,
Ivon Nakalanzi
10 agosto 2026
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Risposta di Umega Lettings & Estate Agents
Ivon, what a lovely review, thank you for taking the time and for the five stars. Jason is a real asset to the team and we're glad you feel that way. We'll make sure he sees this!
Risposta di Umega Lettings & Estate Agents
Giannis, we're glad you've had a great experience with Jason. Thank you for the review and five stars, we'll make sure he sees this!
Lovely person
Jason is a lovely person, very respectful.
Easy to talk to. Very professional.
10 agosto 2026
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Risposta di Umega Lettings & Estate Agents
Lesley, thank you for taking the time to leave a review and for the five stars. We're so glad you find Jason so easy to work with! We'll make sure he sees this.
Good visit
Helpful and informative visit from Georgia. She took the time to answer any queries and aranged a follow up maintenance visit.
6 agosto 2026
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Risposta di Umega Lettings & Estate Agents
David, thank you for taking the time to leave a review and for the five stars. We're glad you've had such a positive experience with Georgia, we'll make sure she sees this.
Georgia was great and efficient!
6 agosto 2026
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Risposta di Umega Lettings & Estate Agents
Thank you for the great review and the five stars Ben! We'll make sure Georgia sees this.
They’re always very attentive in…
They’re always very attentive in everything they do; I’m really happy in this flat, and Phill is always very friendly when he visits and is very professional.
6 agosto 2026
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Risposta di Umega Lettings & Estate Agents
Eva, thank you for taking the time to leave a review and for the five stars. We're glad to hear you've had such a positive experience with the team and that Phil is so friendly. We'll make sure he sees this!
Lydia Keogh from Umega
As an overseas landlord, I have a full confidence in Umega and my property manager, Lydia Keogh, who will achieve the best results for my property in Edinburgh. Lydia's fast approach to resolve unexpected issues in a cost-efficient way is exemplary. She also ensures tenants are satisfied at all times. I also need to recognize Umega's great network of contractors who are very trustworthy and reliable.
6 agosto 2026
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Risposta di Umega Lettings & Estate Agents
Oguz, what a lovely review for Lydia, she's a real asset to the team and it's great to hear you have complete confidence in her. Thank you for the review and the five stars. We'll make sure she sees this!
Home Inspection
quick and easy to arrange the appointment and Georgia turned up exactly the time arranged. Very friendly and explained what she was going to look at etc. No issues at all.
31 luglio 2026
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Risposta di Umega Lettings & Estate Agents
Carolyn, thank you for taking the time to leave the review and the five stars. We're glad to hear Georgia was friendly and on time. We'll make sure she sees this.
We recently had our annual property…
We recently had our annual property visit from Umega, and Jason was absolutely fantastic. He was incredibly friendly throughout the entire process and made the visit completely stress-free.Jason is always quick to respond whenever we have any queries or questions, providing clear and helpful answers every time. It is a pleasure dealing with someone so professional and attentive. Thank you, Jason, and thank you, Umega!
17 giugno 2026
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Risposta di Umega Lettings & Estate Agents
Che, thank you very much for taking the time to review and for the five stars. Jason is a real asset to the team, and we're glad you've found him so helpful and professional. We'll make sure he sees this!
Excellent Visit Very Professional from Georgia
very professional visit from Georgia so friendly and answered all my questions with good knowledge
a credit to the company 10 out of 10
30 luglio 2026
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Risposta di Umega Lettings & Estate Agents
David, thank for for taking the time to review and for the five stars. We're glad to hear Georgia has been so helpful to you, we'll make sure she see's this!
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