Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

We visited today to view Zeiss Binoculars. We were shown an extensive range of products, allowed to test them outside in the car park. No rush No pushy sales, just a very professional service in ch... Leggi di più

Valutata 5 stelle su 5

Awarding 5 stars was easy and so would 10 have been if it was an option. Great website, vast range of photographic equipment on offer and great prices. Best price in the UK that I could find - Black F... Leggi di più

Valutata 5 stelle su 5

I bought the Sigma fp L with free EV from UKDigital. Having been scammed online a couple of times, I did check them out as much as I could (Companies House, TrustPilot, Google Maps, Google Reviews) a... Leggi di più

Valutata 5 stelle su 5

Fantastic price, £200 cheaper than the nearest other seller and £300 cheaper than most, Spoke to a real person on the phone who physically checked stock for me. Next day delivery with DPD wor... Leggi di più

Dettagli dell'azienda

  1. Negozio di articoli per la fotografia

Informazioni fornite da varie fonti esterne

We are one of the UK's largest suppliers of digital cameras, camcorders, lenses and many photo & video accessories


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

80 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(80)

9 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Awful customer service

Awful customer service. avoid this company.

5 febbraio 2021
Non scritta su invito
Logo di UK Digital

Risposta di UK Digital

I have looked at our system and cannot find any order you have placed with us. Please confirm your order number. On occasion we get mixed up with another company which sells Satellite equipment. This is not ourselves. Therefore the "Customer Service Review" is spurious and should be removed.

Valutata 5 stelle su 5

Wow Great service from a UK Dealer

Unbeatable service from UK Digital , Next day delivery , Lumisx G80 Great Price , registered with Panasonic with out a problem , this was after i had problems with a grey import company ( No Stock ) So i was determined to purchase from a UK Dealer , Will def use these again

4 agosto 2020
Non scritta su invito
Valutata 5 stelle su 5

All good

All good. Camera showed as in stock, and at a great price compared to the competition.
I paid a touch more for next day delivery and the camera arrived on time (by DPD, which is good as they give accurate delivery time, and don't dump stuff like other couriers!)
What little communication I had was answered quickly, and the product was in perfect condition(and is UK stock). A VAT receipt was included.
I haven't had any problems, so I don't know how good they are at resolving issues, but they did everything right so far. Great to find all this at very good prices!

2 luglio 2020
Non scritta su invito
Valutata 5 stelle su 5

Outstanding Camera Gear Outlet

Without doubt the best experience I have encountered buying camera gear . I could not recommend this outlet enough. I found one of the very few new old versions of the Tokina 100mm 2.8 for Nikon at this store.
On line they showed 1 in stock . I called them to check much to my horror the guy on the other end told me they had sold all their stock. When I explained what their website showed he couldn't be more helpful he went to their stockroom and found the elusive treasure. Much to my delight he also informed me as it was the end of their stock it was reduced dramatically. I felt like Christmas had come early. I purchased it on line and it arrived the next day via DPD fully tracked. The lens is outstanding and I am more then delighted with the whole experience. Just wish I could give the company more than 5 stars.

21 giugno 2020
Non scritta su invito
Valutata 5 stelle su 5

I ordered Viltrox's 23mm f1.4 x mount…

I ordered Viltrox's 23mm f1.4 x mount lens and had it within 24 hours. Brilliant uk business still running an excellent customer service when many are struggling with restrictions. Amazon couldn't get me this lens before end of August 10 weeks!

18 giugno 2020
Non scritta su invito
Valutata 5 stelle su 5

You can Trust Simon

Belated thanks to Simon
Not products related, but for the generous and informed advice he gave to me, when I was considering updating my Lumix TZ200, and my Lumix FZ1000....and changing for much more expensive Sony “equivalents”
He saved me a whole lot of money, and now I’m getting the best out of my current cameras...and at Simon’s expense, in respect of lost sales
Sincere thanks Simon
Tony Salt

21 maggio 2020
Non scritta su invito
Valutata 5 stelle su 5

Camera - good price, quick delivery, not a grey import!

I had doubts but I went ahead and ordered a Lumix FZ2000 EB from UK Digital. Their deal included a 64GB SD card and the price was very competitive. I selected free postage. I ordered it Thursday and it arrived Monday. It was tracked. Very well packaged, a UK model. Excellent! I definitely recommend this company.

13 marzo 2020
Non scritta su invito
Valutata 5 stelle su 5

Excellent customer service

Excellent customer service, preceded by fast, efficient order processing and delivery.
As it happens I was not happy with the lens I bought, its performance was not great but that was not UK Digitals fault, they didn't make the lens and it has excellent reviews. What turned a bad choice, on my part, led to a great experience with the UK Digital staff. They listened to my problem, made sure I was using the product properly, gave me good advice and in the end agreed I had a problem and gave me an acceptable procedure to return the product for which I received a full refund.
I really wanted the product because of its specification and their online discount of over £240 made me purchase the lens before ever trying the product which I normally wouldn't consider. It may have been a sample variation but I could see there was a manufacturing defect as soon as I tried the lens. It may have been quality control or production but the team at UKDigital dealt with my problem intelligently and courteously. So I am not being forced to supplement con artists who buy a product and then clearly wait until the last minute to return their purchase. There is a clear distinction between manufactures responsibilities and those of the retailers. We need to be responsible buyers otherwise great companies like UKDigital will go out of business.
I will always look for good value but I value great customer service over anything else. Great team, will definitely buy from you again. Thanks again.

13 gennaio 2020
Non scritta su invito
Valutata 5 stelle su 5

Great price and great service

One of the cheapest prices for the Panasonic camera I wanted which was a good start. Usually I worry if the low price is reflected in poor customer service but not in this case. I checked the reviews on Trustpilot and was happy to order from them. The camera came with a free Nest camera bag which was very handy. Delivery was free and via DPD Local who give a one hour delivery slot so you are not waiting in all day. I would definitely recommend them.

3 luglio 2019
Non scritta su invito
Valutata 5 stelle su 5

Received first class service

Received first class service from ukdigital when they recently supplied my g9 camera. It was delivered the next day with free card and bag to make the camera more of a bargain. The gifts were quality. When I phoned to say the extra battery holder had not arrived they despatched immediately and I received the next day, a Saturday. Friendly and efficient. Would definitely use again. Highly recommended.

27 marzo 2019
Non scritta su invito
Logo di UK Digital

Risposta di UK Digital

Thankyou for your nice comments. Always a team effort. Appreciated!

Valutata 5 stelle su 5

Totally recommended!

I was a little sceptical as UK Digital were the only company that had my newly released camera in stock. I thought it would be a grey import or opened box. My concerns were totally unjustified, not only was it new UK stock, they sent it to me using next day delivery at no extra charge and included a free SD card. I have no hesitation in recommending them!

4 marzo 2019
Non scritta su invito
Logo di UK Digital

Risposta di UK Digital

Thankyou for taking the time to review our service. Glad you are totally happy and hope you visit our website again. We only sell genuine UK stock and authorised by all the leading manufacturers.

Valutata 5 stelle su 5

I used to use John Lewis

I used to use John Lewis - not anymore! UKDgital

Cannot be beaten on price/warranty!

It's a shame they don't really have a major online presence. They often bundle other items with cameras for free and have 5 years warranty!!!!

madness

23 novembre 2018
Non scritta su invito
Logo di UK Digital

Risposta di UK Digital

Hi Stephen. Thank you for taking the time to review our service. We appreciated all feedback.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più