CameraWorld Recensioni 6.867

Great communication before purchase via email, excellent tracked delivery service.

I’m going to be very honest with my review of camera world and I hope it helps others. Found a camera that came with 2 Kodak batteries and a kodak memory card for my granddaughters birthday. I rang the shop for some advice and to check availability etc. on speaking to the person at the shop he said this would be ideal for her and they could have it to me next day. About 2 hours After I placed my order of a yellow camara as we had order a matching yellow Kodak printer elsewhere I had a phone call to tell me they didn’t have it in stock so would I except an orange one instead. After explaining it was to match the mini printer I ordered he said ok I will get you a yellow one but it will be a week or so. After a few days I received an email saying we don’t have a yellow camera in stock are you ok to have an orange one(oh dear) I rang the person who sent me the email to explain again about the colour to be told again they would get me a yellow one. Few more days went by then another email saying they were struggling getting a yellow one due to the war in the Middle East would an orange one be ok (omg) another call to them I managed to organise them sending me a yellow camera but the battery’s and memory card would be another make not Kodak. To get it sorted I told them to send them thinking that would be the end of it. Few days later it all arrived(yippee….. or maybe not) all looked good until a few days later I went to charge the spurious spare battery they sent me to find(wait for it) yes you guessed it the wrong battery. By now the kids birthday was nearly upon us and the order was still not complete. I rang the company again. Yet another apology but by this time I was fed up and asked what they would do and they said if I sent the offending battery back they would send a replacement on receipt of wrong one I explained that it was getting close to my granddaughters birthday so could they send it out same day to be told without receiving the other back they wouldn’t send the right one out. Ok sent the other back and got a message to say they had it back from DPD but still hadn’t sent the new one a day later. Here we go with yet another phone call to be told they would order the battery and leet me know when it would be sent so they didn’t even order the battery knowing the other was coming back. Anyway the original order was made on the 19th of march and finally on the 16th of April the order has finally got here. After many phone calls and nearly a full month of waiting I got the full order that was promised next day delivery! Not good at all I’m sure that they will be replying with yet another apology but hey after a month an apology I think is wasted. To summarise when I order camera equipment for my self I won’t be ordering from here again.

I still haven’t received my camera, although I’m hoping everything will be fine when it does arrive. I ordered yesterday morning at around 10:20am and paid for next day delivery, so this was within the 3pm cutoff time.

I haven’t received a dispatch email, so I called and was told the item had left the warehouse and should still be delivered today. However, when i asked for a tracking number this couldn’t be provided, and I haven’t received any email from DPD to suggest they’ve received or are expecting the parcel. I was told I would get a call back after they contacted the warehouse, but I haven’t heard anything further.

The item was listed as in stock for same day dispatch, so I’m unsure why this hasn’t happened. So far I’ve only received an order confirmation and invoice at 10:26am, followed by a customer receipt email at 3:29pm yesterday.

I’m giving 3 stars as it’s not the end of the world, but when paying for next day delivery I would expect the item to be dispatched and delivered within the said timeframe. Unfortunately this has meant changing plans to accommodate a later delivery date.

Good price, speedy delivery

Good price, very efficient in sending the item

Expensive kit but the best you can get
Camera world service was flawless

The right products, and just as described, delivered on time. Full marks.

Easy use website, good range of products at competitive prices with a straightforward ordering and payment process.
Prompt delivery and excellent communication.

Cameraworld prices are very competitive.
The staff are always readily available to help and follow up with orders and delivery.
I will certainly look them up first for future purchases

CameraWorld is a great company to purchase quality camera products. I’ve bought DJI drone and insta 360 camera and they both arrived safe and secured. Buy with confidence.

item was packed securely and posted very quickly. Would recommend to anyone.

I ordered a Spider Camera Holster from CameraWorld because they promised next day delivery. As a professional, I needed this equipment for a shoot on Sunday. They did not deliver the item and they never sent any update about the delay.

Because my money was tied up in this order, I had to buy a cheap alternative from Amazon at the last minute. That low quality product broke during my shoot. My camera and lens fell to the ground and now I have around 5,000 pounds of damage. My lens is broken and my camera is not working.

When I contacted customer service, they just gave a standard apology and offered a refund. They completely ignored the massive professional damage they caused by breaking their delivery promise. If you are a professional with a deadline, do not trust this company. They are not reliable.

The camera was in an excellent condition as shown in the image and stated in the description. If anything it was in an even better state than I expected. It came safely packaged and the service couldn't have been better. Thank you for a very positive experience

I have not brought from cameraworld before but having seen reviews I ordered and delivery was excellent on time and order was delivered in excellent order and would highly recommend.

Prompt and efficent, value for money product.

Great service with excellent updates on my order from order to delivery.

Lens arrived on quickly, on-time and packed very well

A good start with 2 days delivery then next order 9 days. Um.

Fantastic service even though the item I ordered had been updated and cost £11 more they didn’t charge me the extra cost 5*

Easy purchase very clear description and speedy delivery.