hassle free platform, everything is easy to move around and each step of the process give you info on what services who are enquiring about. Reminder emails, welcome emails , support eamials, et... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
⭐⭐⭐⭐⭐ We recently had an outstanding customer experience with Uhost Africa. Their team provided fast replies and took instant action to rectify any problems we encountered. The level of support and... Leggi di più
Worst service I've had. Poor feed back. Incomplete feedback. Lack of understanding of the problem. Tickets get closed and no feedback, when you check and the work has not been done. Paid for a service... Leggi di più
L'azienda ha risposto
EXCELLENT service. They respond to your enquiries really fast and walk you through the entire process of whatever service you need. Very professional. 5 stars from me.
L'azienda ha risposto
Dettagli dell'azienda
- Impresa di web hosting
- Agenzia di consulenza per l'IT e le imprese
- Servizio SEO
- Azienda di software
- Web designer
Scritti dall'azienda
uHostAfrica stands as a premier web solutions provider, offering dependable, cost-effective, and top-tier services. Our cutting-edge hosting technologies power our platform, complemented by 24/7/365 exceptional customer support. Our unwavering commitment is to consistently deliver the utmost in service excellence. While we continuously strive to ensure that each customer's experience with us is exceptional, we acknowledge that, on occasion, we may not fully meet your expectations. If you have encountered a less-than-satisfactory experience, please don't hesitate to contact us at complaints@uhostafrica.com. This will provide us with an opportunity to understand what may have gone wrong and take the necessary steps to make it right. We kindly request that you consider resorting to review sites only after internal complaints procedures have been exhausted, as we are dedicated to prioritising your satisfaction.
Informazioni di contatto
100% Renewable Energy Datacentre , Harare, Zimbabwe
- +2638644926000
- support@uhostafrica.com
- www.uhostafrica.com
4,0
Molto buono
64 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
As an e-commerce enthusiast ,The…
As an e-commerce enthusiast ,The navigation is exceptional!
25 febbraio 2025
Best customer services
⭐⭐⭐⭐⭐
We recently had an outstanding customer experience with Uhost Africa. Their team provided fast replies and took instant action to rectify any problems we encountered. The level of support and efficiency they demonstrated was truly impressive. Highly recommend Uhost Africa for their exceptional service!
16 gennaio 2025
Had the best service
Had the best service, the brand corrected a mistake they didn't make and made the work much easier for me.
20 settembre 2024
Quick response and problems attended to…
Quick response and problems attended to effectively
30 aprile 2024
Non scritta su invito
Exceptional DNS Resolution Service - 5 Stars!
I recently encountered a critical DNS record error for my customer's website, and I cannot express enough gratitude for the outstanding support provided by UHost Africa. Their swift and efficient resolution of the issue deserves nothing less than a 5-star rating.
From the moment I reached out to their support team, I was impressed by their responsiveness and commitment to resolving the issue promptly. The support staff at UHost Africa demonstrated a high level of expertise and technical proficiency. They not only identified the root cause of the DNS record error but also implemented a solution in the shortest time imaginable.
What sets UHost Africa apart is their dedication to customer satisfaction. They didn't just fix the problem; they communicated transparently throughout the process, keeping me informed about the steps they were taking to resolve the issue. This level of transparency instilled confidence in their abilities and made the entire experience stress-free.
In addition to their technical prowess, UHost Africa exhibited exceptional customer service skills. The support team was courteous, patient, and willing to go the extra mile to ensure that the resolution was seamless and met my expectations.
If you're in search of a hosting provider that not only boasts technical proficiency but also excels in customer support, look no further than UHost Africa. My experience with them has been nothing short of exceptional, and I wholeheartedly recommend their services to anyone in need of reliable and efficient web hosting support. Five stars well-deserved!
3 febbraio 2024
The response was swift and clear.
27 ottobre 2023
Superb customer care
25 luglio 2023
GOOD
Bought a domain name, all went well, since i was looking for a relaible visa payment option
6 settembre 2022
Always good responsiveness.
25 febbraio 2022
Excellent service
Excellent service, good customer care. They are very professional and I high;y recommend them!
12 febbraio 2022
Closed ticket without help
We were failing to login to Cpanel on our client's domain. We still are. A ticket was opened to reset the password. We were told that the request should come from the domain owner. The owner was copied in the email and he confirmed that he owned the domain. He was ignored and the ticket was closed. We are still failing to login to CPanel.
11 ottobre 2021
Risposta di uHostAfrica
Hi Peniel,
Thank you for your feedback. We are sorry to hear you are not entirely satisfied by our service. If you could kindly get back to me via support and will sort the issue out for you.
EASY AS 1...2...3....
hassle free platform, everything is easy to move around and each step of the process give you info on what services who are enquiring about.
Reminder emails, welcome emails , support eamials, etc..... i recommed everyone to use this platform.
YOU WONT REGRET THE CHOICE!!!!
23 febbraio 2021
Fast service
Fast service. Please fix up things like the UI so that it looks more professional. All the basics covered though.
Good Job.
27 aprile 2020
Non scritta su invito
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