hassle free platform, everything is easy to move around and each step of the process give you info on what services who are enquiring about. Reminder emails, welcome emails , support eamials, et... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
⭐⭐⭐⭐⭐ We recently had an outstanding customer experience with Uhost Africa. Their team provided fast replies and took instant action to rectify any problems we encountered. The level of support and... Leggi di più
Worst service I've had. Poor feed back. Incomplete feedback. Lack of understanding of the problem. Tickets get closed and no feedback, when you check and the work has not been done. Paid for a service... Leggi di più
L'azienda ha risposto
EXCELLENT service. They respond to your enquiries really fast and walk you through the entire process of whatever service you need. Very professional. 5 stars from me.
L'azienda ha risposto
Dettagli dell'azienda
- Impresa di web hosting
- Agenzia di consulenza per l'IT e le imprese
- Servizio SEO
- Azienda di software
- Web designer
Scritti dall'azienda
uHostAfrica stands as a premier web solutions provider, offering dependable, cost-effective, and top-tier services. Our cutting-edge hosting technologies power our platform, complemented by 24/7/365 exceptional customer support. Our unwavering commitment is to consistently deliver the utmost in service excellence. While we continuously strive to ensure that each customer's experience with us is exceptional, we acknowledge that, on occasion, we may not fully meet your expectations. If you have encountered a less-than-satisfactory experience, please don't hesitate to contact us at complaints@uhostafrica.com. This will provide us with an opportunity to understand what may have gone wrong and take the necessary steps to make it right. We kindly request that you consider resorting to review sites only after internal complaints procedures have been exhausted, as we are dedicated to prioritising your satisfaction.
Informazioni di contatto
100% Renewable Energy Datacentre , Harare, Zimbabwe
- +2638644926000
- support@uhostafrica.com
- www.uhostafrica.com
3,8
Molto buono
61 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very efficient!
31 marzo 2026
I am struggling to create a password so…
I am struggling to create a password so now im stressing because i cant connect
26 febbraio 2026
Risposta di uHostAfrica
Hi Louis, kindly reach out to support@uhostafrica.com with your query and we will be glad to assist you.
The experience was generally good but…
The experience was generally good but confusing in some instances
26 febbraio 2026
Contradictory information
Contradictory information. The invoice due date and the uHosts automated system are not insync.
7 febbraio 2026
Great customer experience and stable…
Great customer experience and stable service provision
8 dicembre 2025
The response time is great and I'm most…
The response time is great and I'm most pleased with the customer service
27 settembre 2025
Worst service I've had
Worst service I've had. Poor feed back. Incomplete feedback. Lack of understanding of the problem. Tickets get closed and no feedback, when you check and the work has not been done. Paid for a service and still have no access. I've instructions of where to access the service, on 4 mails still not getting feedback. I am now hesitant to transfer the domain to another Host because it has to be done by them and I don't feel it will be done right. I Will change provider as fast as I can.
15 agosto 2025
Risposta di uHostAfrica
Hi Moe,
Thank you for bringing this to our attention. We sincerely apologize for the frustrating experience you've had with our service. This is not the standard we aim for, and we are sorry for the lack of communication and the issues you've faced with your access.
We have reviewed your account and have now successfully resolved the access issue. You should now be able to log in and use your service without any problems.
We understand your hesitation about transferring your domain. Please know that we are fully committed to completing this process smoothly and correctly for you. We have assigned a dedicated specialist to handle your case to ensure it's done right. We are here to help and want to regain your trust.
I got charged twice and I still did not…
I got charged twice and I still did not get the domain. It’s been days now and I’ve had no reply. Tried sending an email to the support team but their email wasn’t not working.
They basically took my money
28 luglio 2025
Non scritta su invito
Risposta di uHostAfrica
Hi LeadGen,
We have reached out for more information via Trustpilot as we can not find any record of communication or purchase from you.
Risposta di uHostAfrica
Hi Garry,
Thanks for leaving a review. We have checked our records and can confirm the domain was registered on the same day of you registering the domain. This is within the 24 hours for co.zw domains as they are processed manually by the registry.
The service is par excellence
I registered my domain name without any problem. UHostAfrica was very helpful. Everything was easy and seamless. The website is user-friendly and easy to navigate. The customer service was excellent. I recommend uHostAfrica without reservation.
13 maggio 2025
I paid for a domain and did not receive
I paid for a domain and the domain was not delivered. I got errors but the company already took the money from my account. I still haven't received a reversal of my funds. This was a week ago and I am still waiting.
1 aprile 2025
Risposta di uHostAfrica
Hi Amanda,
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and frustration caused and the delay in receiving your refund.
We understand your concern that you have not yet seen the funds reflected in your account. Please note that it can take up to 14 business days for the refunded amount to appear in your bank account. This timeframe is dependent on your bank's processing times, which are unfortunately outside of our direct control.
Thank you for your patience as we work to resolve this for you.
late response ummm no....
11 marzo 2025
Risposta di uHostAfrica
Hi Phineas,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience wasn't up to your expectations. We understand how frustrating it can be when things don't go as planned.
We see that your support ticket was addressed within 7 minutes of submission. We want to ensure we fully resolve your issue. If you're still experiencing difficulties, please reply to the existing ticket with any further details or questions. We're ready to assist you and find a solution.
As an e-commerce enthusiast ,The…
As an e-commerce enthusiast ,The navigation is exceptional!
25 febbraio 2025
Best customer services
⭐⭐⭐⭐⭐
We recently had an outstanding customer experience with Uhost Africa. Their team provided fast replies and took instant action to rectify any problems we encountered. The level of support and efficiency they demonstrated was truly impressive. Highly recommend Uhost Africa for their exceptional service!
16 gennaio 2025
Come funziona Trustpilot
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