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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I have just received the brown butter Swift tote. The rich heavy grain pebbled leather and clean lines make this an understated but beautiful bag. The rounded handles feel comfortable on my shoulder,... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Brilliant customer service from Lucy and team. I wanted to buy a couple of small items in Crimson, a colour which wasn’t showing in the new season Autumn colours. The glasses case and credit c... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Beautiful quality, value and exceptional customer service - personal and genuine. Purchased the Mini Holly in Tan and Journal cover in Sunset. Placed my order on a Friday and it was delivered to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

What a wonderful British company producing exquisite hand made products from superior leathers and other materials. Most are sold under their own name but they have also produced for Church’s Shoe... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di borse e valigie
  2. anche in
  3. Negozio di borsette

Scritti dall'azienda

Tusting is a British leather goods atelier known for luxury handbags, briefcases and luggage. A ‘quiet luxury’ brand favoured by those who seek subtle, timelessly stylish leather bags and accessories, Tusting's beautiful pieces are entirely British-made, being designed and handcrafted from beginning to end in the workshop at Tusting HQ in Lavendon, Buckinghamshire. A fifth-generation, family-run company, Tusting first came into being in 1875 as a tannery to supply the Northamptonshire shoe trade. Diversifying and eventually specialising in making beautiful products from these leathers, a deep knowledge and appreciation for this ages-old material has been carried forward through all those generations to the modern day so that now this knowledge is invested in every item created in the Tusting workshop. Tusting leather goods are inherently highly sustainable through the materials chosen and the longevity of their lifecycle. All leather used begins as a byproduct of the food industry, is up-cycled by gold-standard tanneries (certified for the highest level of environmental stewardship) and is accompanied by the most durable metal components available. As a result, longevity is a key feature of Tusting products, with many pieces still in daily use over 30 years after they were first made, representing extraordinary sustainability and value for money.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

97 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(97)

27 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

First Tusting order

From ordering to delivery the service was excellent. Love my new bag, I will definitely be buying again, can’t recommend them enough.

1 marzo 2025
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Risposta di TUSTING

Thank you so much for the great review Catherine, and a big welcome to Tusting, we're delighted you found us!

Valutata 5 stelle su 5

Totally trust Tusting

So easy to order and most importantly discuss the order via telephone call - which I did on 3 occasions to answer my queries. Superbly dealt with - so polite, patient, friendly and practical. Would recommend to everyone. Tried to order something similar with a competitor - there was no comparison, so Tusting earned my trust and very special 'once in a lifetime' gift order.

3 febbraio 2025
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Risposta di TUSTING

Thank you so much for taking the time to leave us this great review - we're delighted to know that you found just the gift you were looking for, and we hope to welcome you back again very soon.

Valutata 5 stelle su 5

Excellent brand and fantastic service.

I am delighted with my beautiful custom pecan Leather Notebook Cover. The team took great care in going through the customisation options with me, providing advice and testing ideas to ensure I had the best result. I am thrilled with it and will treasure it forever. Excellent brand and fantastic service.

20 gennaio 2025
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Risposta di TUSTING

Thank you so much for taking the time to leave this lovely review; our team will be delighted to know their work is so appreciated; thank you.

Valutata 5 stelle su 5

the people are so helpful when you have…

the people are so helpful when you have questions and i love the quality of their bags ad eye glass case. If you have to send something back they set it up so DHl comes to your home to pick it up. I am a huge fan of this company and i will buy the keychain next. Also the colors are wonderful with many choices. I highly recommend this company. DHL gets you the order in approx. 3 days.

6 febbraio 2025
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Risposta di TUSTING

Thank you Jackie, for your lovely review and five stars! We'll be sure to let the staff who made your pieces know how happy you are, and we look forward to welcoming you back very soon.

Valutata 5 stelle su 5

Excellent customer support

I have been a very satisfied Tusting customer for many years and always delighted with my purchases so had no cause to seek further support. That is until a couple of weeks ago when I inadvertently used the wrong "polish" while cleaning my current favourite, and much used, handbag. In a panic I contacted the Tusting customer services team who were just great. Not only was the advice comprehensive and effective but it was from a real person (Lucy). The bag is now fully restored and looking lovely again. Thank you very much!

23 gennaio 2025
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Risposta di TUSTING

Thank you for your very kind review, and five stars, Viv. We're delighted to know that your polish crisis was all sorted, thanks to some expert advice. We're always here to assist!

Valutata 5 stelle su 5

I bought my wife a bag for Christmas…

I bought my wife a bag for Christmas but she was not happy with my choice. We returned to the factory after the holiday and they were so helpful we chose another bag which suited better and I now have a very happy wife!
Great service from a local company with exceptional quality products!

2 gennaio 2025
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Risposta di TUSTING

Thank you for the great review Henry, I'm glad we were able to help you find just the right bag for your wife in the end! We look forward to welcoming you back soon.

Valutata 5 stelle su 5

Fantastic quality clutch handbag

Fantastic quality clutch handbag, my wife was delighted with the quality and service.

6 gennaio 2025
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Risposta di TUSTING

Thank you, Paul, for the lovely five stars and kind words. We'll ensure the whole team can read your review – it means a great deal to our staff to receive this lovely feedback; thank you.

Valutata 5 stelle su 5

Superb quality, beautiful things, great customer service

I purchased 4 laptop cases and they are beautiful and extraordinarily well made! Considering the quality, they are great value. The company is super responsive and everyone has gone out of their way to be helpful. The best of the best!

9 dicembre 2024
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Risposta di TUSTING

Thank you so much for your lovely feedback, we’re delighted you have found us and that the laptop covers were a success. We look forward to welcoming you back soon!

Valutata 5 stelle su 5

Elegance and quality

I am very pleased with my Mini Holly. It's beautifully crafted and such an elegant shape. I'm glad the company decided to move the foiled logo to the back of the bag - definitely more of a quiet luxury vibe! It's a bag that will look good for years to come.

5 dicembre 2024
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Risposta di TUSTING

Thank you so much for the lovely review and feedback Clara, enjoy your new Mini Holly and come back and visit us again soon!

Valutata 5 stelle su 5

A special accessory

Customer service is excellent. My India Hicks Rex bag arrived very quickly with ETA updates. You cannot beat good quality design and leather from Lavendon !

19 novembre 2024
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Risposta di TUSTING

Thank you for the lovely feedback! We're delighted to hear that you enjoyed your purchase journey and hope you love using your Rex.

Valutata 5 stelle su 5

Mini Holly- Amazing quality

I purchased the Mini Holly Oxblood. What an amazing bag. Love the colour and it fits so much. The quality of the leather is up there.
I took it with me on a small vacation and even though I took other bags, I used this one the most. I loved the feel and look of it.

15 novembre 2024
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Risposta di TUSTING

Thank you for the lovely review Chris, it's lovely to hear that you are so delighted with your Mini Holly! We look forward to welcoming you back again soon.

Valutata 5 stelle su 5

I’m delighted with my Cardington bag in…

I’m delighted with my Cardington bag in pecan. I was looking for a neat small bag to hold my phone, glasses and card wallet and this fits the bill perfectly. I love its understated classic style. Excellent customer service.

15 novembre 2024
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Risposta di TUSTING

Dear Carolyn, thank you so much for your kind review, we’re very happy to know that your new Cardington is a success and hope you enjoy using it for many years. We look forward to welcoming you back very soon.

Valutata 5 stelle su 5

Fantastic Customer Service

I would just like to highlight the exceptional customer service I have received from Tusting in the last week. Lucy Kershaw their Customer Service Coordinator was extremely focused on my problem and dealt with it with amazing efficiency. This small act of great customer service has meant that I will be a passionate advocate for the Tusting brand going forward and will always recommend them to friends and work colleagues. Well done !

2 novembre 2024
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Risposta di TUSTING

Thank you so much for taking the time to post these kind comments; such great feedback is genuinely appreciated. We look forward to being super helpful again soon!

Valutata 5 stelle su 5

A risk worth taking..

Last month I bought a Kimbolton handbag in pecan and a Macbook sleeve in Lipstick.
The leather is gorgeous and the Kimbolton handbag has been great and really practical.
The colours are just as they are shown and the lipstick sleeve is scarlet and the softest leather you could imagine.
I like buying items that are made in the UK and found this website by accident. It was a bit of a risk , but as it turns out it was a risk worth taking. Both of my products are lovely and I know I'll be getting something from them again.

8 ottobre 2024
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Risposta di TUSTING

Thank you for the lovely five stars Jane! We love that you found us and look forward to helping you choose another purchase again soon.

Valutata 5 stelle su 5

Beautiful products

Beautiful products (we bought a folio and a tote bag and some smaller items), very quick delivery and questions answered quickly and not by a robot

4 ottobre 2024
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Risposta di TUSTING

Thank you for your kind review Focco, we're delighted you have joined the Tusting ownership family and look forward to helping you in our wholly human way again very soon!

Valutata 5 stelle su 5

Beautiful!

The bags from Tusting are absolutely beautiful. I bought a mini holly and loved it so much I then got a gold hettie. The bags arrived quickly and the team at Tusting are amazingly helpful. Very good value for a beautiful product!

12 ottobre 2024
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Risposta di TUSTING

Thank you so much for the lovely review Natalie. We are delighted you've found us and are so happy with your bags. We look forward to welcoming you back for a third soon!

Valutata 5 stelle su 5

The Cardington - beautiful!

I recently ordered the Cardington bag in Pecan, my first Tusting bag. What a wonderful company and exceptional customer service which is evident in the quality of the handbag. Classic design and beautiful leather, I will definitely be back for another purchase. Lucy and the production team are awesome.

29 luglio 2024
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Risposta di TUSTING

Thank you so much for taking the time to leave your lovely review Karla, we truly appreciate it and are delighted to welcome you to Tusting ownership!

Valutata 5 stelle su 5

Bought a beautiful Powder Mini Holley…

Bought a beautiful Powder Mini Holley bag and I love it, great size, colour and price.
Excellent customer service. Will definitely be adding to my Tusting collecting in the future.

17 agosto 2024
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Risposta di TUSTING

Thank you so much for the great review, Valerie, we're really happy to know you love your Mini Holly - enjoy your adventures with her!

Valutata 5 stelle su 5

Excellent craftsmanship coupled with beautiful design

I purchased a very a very beautiful handbag from Tusting. I really didn’t know about the brand as I live outside the UK. I was looking for authentic British craftsmanship, and résistent leather. I realised Tusting offered all quality I was looking for so in the opportunity while visiting the UK I order my handbag. As I opened my package I recognised the excellent quality of the leather , the very neat seems and the amazing design . Thank you Tusting !!

12 agosto 2024
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Risposta di TUSTING

Thank you so much, Maria, for sharing your kind review. We are so pleased you took a chance on us and that you love your new bag. We hope to welcome you back again soon.

Valutata 5 stelle su 5

This is the first time I have purchased…

This is the first time I have purchased from this company and from start to finish they were first class, the website is easy to use and delivery was excellent, I was kept updated with my order throughout. My handbag is exquisite, beautifully made and I use it everyday, couldn’t be happier, by far the best handbag I own.

26 agosto 2024
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Risposta di TUSTING

Thank you so much for taking the time to leave this lovely review. We are so pleased you found your way to us and delighted that your first Tusting bag has been such a great hit with you. We really look forward to welcoming you back when you are ready for another purchase.

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