Truprint Recensioni 

11.820
TrustScore 3.5 su 5

3,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

Generally good deals. Enlargements sent out in flimsy thin card envelopes is frustrating. Never know if orders will arrive undamaged. Not an environmentally focused company when I see the amount of wa... Leggi di più

Valutata 5 stelle su 5

Reliable as always, fast delivery, well packaged and excellent quality. Digital images are great, but we still love to keep our very special memories in print albums. Knowing that they’re safe online... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

After getting our wedding photographs, we wanted to print them. Spent two hours editing the photographs I uploaded. Went to add them to my cart and the website froze and then took me back to the homep... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

have ordered many large amounts off photos from you over the years....holidays, special events..nights out... quickly down loads easy editing of individual photos...special discount..always welcomed..... Leggi di più

Dettagli dell'azienda

  1. Servizio di stampa foto

Informazioni fornite da varie fonti esterne

Upload your photos, order digital prints and create personalised photo gifts all at great prices. Looking after the UK's photo memories for 30 years.


Informazioni di contatto

3,7

Nella media

TrustScore 3.5 su 5

12K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,7

Tutte le recensioni

(11.820)

0 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Great quality printed photos

Great quality printed photos (5 stars) however I have ordered photo mugs previously and the colours had a overall bluish tone to them and were not as vibrant as personalized mugs ordered elsewhere (3 stars), so 4 stars overall.

7 maggio 2019
Non scritta su invito
Valutata 3 stelle su 5

4 mugs

Quality of the photos very good. Quality of mug not so good as the inside stains easily. Easy to set up. Nicely quick delivery.

7 maggio 2019
Non scritta su invito
Logo di Truprint

Risposta di Truprint

Hello.

Thank you for your comments.

If you ever have issues with an order please feel free to contact us at Hello @truprint.co.uk with the order information and we'll to our best to resolve this issue for you.

Kind regards
Truprint Team

Valutata 5 stelle su 5

It’s a great website

It’s a great website. Easy to use I do my own picture book and love that I don’t get restricted to set page options. The delivery is fast and the quality of the books is great. Keep it up truprint. Oh and they save and store your photos too .

2 maggio 2019
Non scritta su invito
Valutata 2 stelle su 5

Great quality book, with poor online editing software

I ordered 5 photobooks 30cm x 30cm, lay-flat, ranging from about 50 pages to 100 pages.

Pros:
- Quality of the book is excellent
- Even with 100 pages, the book feels firm and well bound

Cons:
- When creating the books there is a dotted line that runs just inside the edge of the page & there is text saying: "Photo areas and text outside of the dotted lines MAY NOT print". This is very frustrating as you don't know if it will print or not. In some cases I went beyond the dotted line, so the photo was still visible on my computer & it chopped large parts of the photo off. In other cases I was very careful and stayed within the dotted line and it still chopped parts of the photo off. Very annoying! (if it wasn't for this problem I would have rated 4 stars).
- The online software is quite "clunky" to use. It has a very annoying feature where it tries to help you place photos by lining them up with other photos on the page. If you have more than 3 or photos on the page then this is a really awful feature, as you are not able to place the photo where you want as it keeps getting moved to be in line with another photo.
- It would be a HUGE improvement if you could move the photos around on the screen with the arrow keys, to help fine-tune your placements. 'Photobox' do this and it makes a big difference for speed and quality of the creation.
- It would be nice if you could copy the layout of one page and use that as a template for other pages. I wanted several pages with 12 photos on & I had to create the template every single time. It would be great if you could just create it once and then copy it to other pages. (I know other photobook companies do this & it is a great feature)

2 maggio 2019
Non scritta su invito
Logo di Truprint

Risposta di Truprint

Hello

Thank you so much for your feedback we take this very seriously and are always looking or a way to improve the users experience, and I've already forward this information to our web developers to be looked into.

Thank you
Chris
Truprint Team

Valutata 5 stelle su 5

have ordered many large amounts off…

have ordered many large amounts off photos from you over the years....holidays, special events..nights out... quickly down loads easy editing of individual photos...special discount..always welcomed...so a thank you... mr K. McGriele...well done....!

1 maggio 2019
Non scritta su invito
Valutata 5 stelle su 5

I trust Truprint

On this order everything I asked for was done and sent quickly and safely. My original photo's were old and I scanned them into the computer, but they were reproduced much better than I expected, and feel I can trust Truprint with even delicate orders.

1 maggio 2019
Non scritta su invito
Valutata 5 stelle su 5

Always pleased with truprint

I use truprint all the time for my prints and in the past have made photo books, cushions and a keyring.
This is the first canvas I have had made by truprint and I'm delighted with it. It's well made, the colours are bright and the picture is sharp. Looks fabulous on my wall.
Service was excellent and arrived sooner than expected.
With a half price voucher this was excellent value for money.

1 maggio 2019
Non scritta su invito
Logo di Truprint

Risposta di Truprint

Hi Sarah,

Thank you for your feedback. We are glad to see you have been pleased with all your Truprint orders so far!
Be sure to keep an eye on our deals page for more great offers!

Kind regards
Zoe
Truprint Team

Valutata 1 stelle su 5

Avoid wasting your time and go elsewhere

After getting our wedding photographs, we wanted to print them. Spent two hours editing the photographs I uploaded. Went to add them to my cart and the website froze and then took me back to the homepage when it restarted. Edited photographs not saved. Absolute waste of time and considering this is the company's prime business, I am not sure how they operate. Somehow they managed to move into digitilisation after having specialised in developing film for many years. Goodness knows how they survive if the website cannot perform simple functions.

30 aprile 2019
Non scritta su invito
Logo di Truprint

Risposta di Truprint

Hello Anna.

Thank you for your comments and I'm so sorry you've had some issues with the website we've not been made aware that there have been any problems but i can assure you we monitor the site daily for any issues.

Please feel free to contact our customer service team at hello@truprint.co.uk so we may offer some helpful tips that may improve your online experience.

Kindest regards
Chris
Truprint Team

Valutata 5 stelle su 5

Really impressed with and grateful to…

Really impressed with and grateful to the folks who work in customer services for expediting my order so that it arrived in time for my son’s 10th birthday. I certainly will use this awesome company again, especially as the quality of photos was excellent too. Thank you truprint!

30 aprile 2019
Non scritta su invito
Logo di Truprint

Risposta di Truprint

Hi Nour,

Thank you for your feedback. We are very pleased to see you were happy with your order and that the team were able to help get it to you in time for your sons birthday. Hope he had a great day!

Look forward to serving you again in the future!

Kind regards
Zoe
Truprint Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più