Moving house is one of the top three stressors in life. But Trunk Logistics made it easy. From the original quote to Dan I, Wayne and Kayne turning up at the house and effortlessly packing everything... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Dan I, Kayne & Simon were absolutely brilliant !!!! They got the job done and made our house move less stressful. I would highly recommend them to anyone looking for removal services. They were top gu... Leggi di più
We had a fantastic experience with Trunk Logistics for our recent house move. Marius and Dan were brilliant from start to finish – friendly, professional, punctual and incredibly helpful. Nothing... Leggi di più
Marius and Dan were fantastic removal men. Arrived early, packed up efficiently and patiently waited as completion of house purchase took much longer than anticipated. Both were excellent. Unfortunate... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Focused on providing smarter moving and storage solutions, we are here for you every step of the way. With over 25 years experience of the removal industry, we not only have the knowledge but the passion to ensure your move goes as smoothly and as stress free as possible. As well as removals, we have a thriving storage section that covers two sites.
Informazioni di contatto
Unit 54, RM17 6ST, Grays, Regno Unito
- 0330 998 8282
- info@trunklogistics.com
- www.trunklogistics.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 75% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Highly recommended team - brilliant
From first communication, the whole team were friendly, informative, efficient and professional. Holly & Pat were very friendly, supportive, explained everything clearly,& were prompt in replying, if I had a query.
Richard was brilliant with the online viewing of what needed moving, and was thorough, diligent and efficient, as well as warm and supportive. He gave lots of great advice about packing.
The moving team, Matt, Catalin & Archie were brilliant. They worked very hard, moving lots of stuff, were very efficient and had great communication. The 2nd day which was the actual move was a long day, but they remained hard working,effective, patient and with good humour throughout. They managed to get large pieces of furniture through some tight squeezes!
I Highly recommend this company.

Risposta di Trunk Logistics
Unprofessional
Unprofessional, rude, and lacks basic customer service
I had a very disappointing experience with Trunk Logistics. The staff were extremely rude and demonstrated zero customer-centricity. Instead of focusing on a solution, they spent their time criticizing other removal companies—a desperate tactic that reflects poorly on their own business ethics.
They use high-pressure sales tactics and defensive, rude communication rather than actually working with the client. Moving is about more than just 'lifting and shifting'; it’s about trust and service, both of which are missing here. I strongly advise staying away if you value a stress-free experience.

Risposta di Trunk Logistics
Moving house with 28 years of…
Moving house with 28 years of collections, was pretty daunting to be fair, but the minute 3 vans pulled up outside the house and we met the movers, we knew everything would be ok!
The sheer pace they worked at, was amazing to see, and in just over 3 hours, a pack house of boxes was empty, as was the garden and the 130kg concrete statue, all packed neatly in the vans!
We we got to the new house, they unloaded in quick time, put everything where we asked them to, navigating the extremely tight and steep staircase to the upstairs of the house, all whilst laughing and joking with us about where all this stuff was now going to go, as we were meant to be down sizing 🤣
A massive thank you to Luke, Luca, Dan and Catilin for making what could have been an extremely stressful day, just go so smoothly!
Will be recommending Trunk logistics to everyone that moves house going forward, as the service we received was top class!

Risposta di Trunk Logistics
Highly recommend this company
Highly recommend this company, Amin & Michael were very professional and worked very hard to get the job done to perfection and in good time. Nothing was too much trouble and they were happy to go the extra mile, very happy, thanks guys.

Risposta di Trunk Logistics
Despite the atrocious weather
Despite the atrocious weather, Matt Wayne Brad & James did a great job of moving us 100miles, keeping our spirits up and stress levels down.
Remarkably they limited the mess in both properties and water getting to the boxes. Fantastic feat!

Risposta di Trunk Logistics
Fantastic service from start to finish
Fantastic service from start to finish.
Our team, Amin, Michael, Dan, Archie and Jack were to a man friendly, polite and incredibly respectful of our possessions and property. They remained calm and relaxed while getting stuck in and getting the job done. I’d highly recommend using Trunk. They didn’t provide the cheapest quote but delivered outstanding service, worth every penny.

Risposta di Trunk Logistics
Expensive items missing for 1.5 months
The worst experience moving. Boxes came damaged, expensive items missing. The UK representatives are refusing to do anything to hurry up the Spain handlers they work with. The Spanish delivery depo is holding the items, waiting for someone else to have a delivery to my city instead of just delivering the items to me.
It has been 1.5 months. What kind of condition will my items come in?

Risposta di Trunk Logistics
Excellent from start to finish!
From the first phone call, to the packing service and then the move everyone at Trunk logistics was fantastic. They were friendly, polite and helpful during what could have been a very stressful time. Special mention to Dan, Conor, Armando and Stan who were superb. On the day of the move they were amazing… efficient, friendly and polite. Nothing was too much trouble and the speed and care with which they packed up and moved our 4 bedroom house was brilliant. A true testament to their brilliant professionalism and skills. Thank you so much to all at Trunk you guys really are very very good at what you do!

Risposta di Trunk Logistics
Really great experience
The team stepped in at the last minute to help us move after our original company let us down. The team were really great and cleared the house so quickly with great skill and care. I am so grateful for everything they were able to do on the day and would absolutely recommend them.

Risposta di Trunk Logistics
Absolutely outstanding service from…
Absolutely outstanding service from Trunk Logistics. The team worked unbelievably hard packing a full five bedroom house over two days, including the garage and garden, all prepared for shipment to Portugal. The pace, organisation, and care throughout were exceptional.
Lenny, Lee, Kieran, Jake and Grant were all top class. Polite, calm, and incredibly efficient, even with the scale of the job. Nothing was rushed, everything was carefully packed, and the energy never dropped.
A huge credit to a superb company. I would not hesitate to recommend Trunk Logistics and would use them again without question.

Risposta di Trunk Logistics
Moving Home
On 30 October Connor, Simon, Bart & Kayne assisted with my house move.
They arrived early and quickly got to work in moving the contents of my home into their vans.
As part of the service I had arranged for the fragile pack for glassware, kitchenware and precious items and these were wrapped and packed efficiently and with no breakages.
And upon arrival at my new home they quickly unloaded their vans and put the furniture and boxes in the rooms as indicated.
They also went back to my old home and collected a couple of white goods that I stored in my neighbour’s shed as initially there was no room left in the vans!
As such I would highly recommend Trunk Logistics as from the initial visit to gauge what I needed, their reassuring support when confirming the moving date at exchange (as it changed a couple of times due to requests within the chain) to the moment everything was unloaded their professionalism and service was outstanding.

Risposta di Trunk Logistics
1 bed flat move
Kai, Jake and Amin were superb. Couldn’t have asked for a better service. Will 100% use again!

Risposta di Trunk Logistics
I highly recommend Trunk Logistics
I highly recommend Trunk Logistics, the team was incredibly kind and attentive, going above and beyond during my recent move. They stayed later than planned without complaint, handling my unexpected amount of belongings with care and professionalism. Their positive attitudes turned what could have been an even more stressful day into a smooth experience. If you want movers who truly care and go the extra mile, Trunk Logistics is the way to go! Thank you Kai and team for such a great service!

Risposta di Trunk Logistics
Moving
The staff in the office were very helpful and understanding with what we wanted moved.
The movers on the day were polite and very careful with the goods.
Overall a great service .

Risposta di Trunk Logistics
Trunk were fantastic from start to…
Trunk were fantastic from start to finish. The most attention to detail for the quote, flexible when my completion changed. The packing service was worth every penny and on moving day the team were brilliant, efficient, accommodating, and nothing was too much trouble. Would highly recommend

Risposta di Trunk Logistics
Brilliant, professional service.
We found Trunk online and they made the whole process from start to finish so easy. Cannot find any faults. We had all our boxes and wrapping delivered to us in plenty of time before completion. Matt, Paul and Dan got our removals onto the vans very quickly (and we had a lot of boxes). Our completion went through very quickly on the day and by the time we got to our new house they were already there. Brilliant team and no damage to anything. Thought the day would be stressful but they made it easy for us. Would recommend them to anyone.

Risposta di Trunk Logistics
A smooth move with Matt and Kane
Matt and Kane worked so quickly and efficiently! They arrived well in time at both properties and worked so methodically, handling our things with care. Overall for us it was a competitive price and worth going with Trunk Logistics.

Risposta di Trunk Logistics
I'd never heard of them before I…
I'd never heard of them before I started to research Removal Firms! Thank goodness for Google as their name popped up on my search.
Why do I mention this - because people generally tend to stick with what and who they know and you could miss out on including these guys in your search.
They weren't the cheapest but the professional tone on emails and the helpfulness of the chap conducting the site survey made an impression and gave me a lot of comfort that they would complete the job to a high standard.
On the day all of the crew were really helpful and they couldn't do enough to make sure everything ran smoothly. Alongside 'normal' items there were some extraordinary items to be moved including some large semi-industrial woodworking machines. They coped admirably with it all and took it in their stride. After a three hour journey accross country they remained polite and professional even though it had been a very long day.
Would use them again in a heartbeat.

Risposta di Trunk Logistics
Excellent removal men friendly &…
Excellent removal men friendly & professional. Very quick in loading and off loading all our worldly goods!! The 3 men were Matt, Craig & Archie. Would definitely recommend Trunk removals. We also had 3 lads the day before we moved & they loaded part of the house they were excellent too but didnt get their names

Risposta di Trunk Logistics
Lenny and his team kayne,Brad,Matt,and…
Lenny and his team kayne,Brad,Matt,and Craig and the pack team did good work guiding us through our first move for forty years help place the heavy stuff and rebuilt the beds etc
Great team thanks boys

Risposta di Trunk Logistics
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







