troocost.comRecensioni 

643
TrustScore 5 su 5

4,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Troo have been a breath of fresh air compared to previous brokers we have used for our commercial venue! Amar has gone above and beyond in helping us out with some long standing issues with our energy... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This company has been brilliant from day one especially Lisa Snowball who we have been dealing with directly She is a credit to the company courteous polite and professional nothing too much trou... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Beverly Unwin has been incredibly helpful with both the set up and advise for dealing with our old supplier. Emails are always responded to within 24hrs

L'azienda ha risposto

Valutata 5 stelle su 5

Had the pleasure of dealing with Rachel Finnigan with recent issues with my supplier! The support provided was excellent and helped me through the whole situation with guidance and even stepping i... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Sito di comparazione dei prezzi

Scritti dall'azienda

Compare and find the best energy prices for your business with troo, a fairer way to pay for your energy.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

643 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(643)

125 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Efficient action and checking of new…

Efficient action and checking of new poeer supply service.

9 gennaio 2026
Non scritta su invito
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Risposta di troocost.com

Thank you for the review! We are pleased to have been of help.
Don't forget we have a skilled service team to support you so do get in touch when you need further support and guidance.

Valutata 5 stelle su 5

Great communication and worked hard

Great communication and worked hard to resolve a small issue - very impressed - thank you

6 gennaio 2026
Non scritta su invito
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Risposta di troocost.com

Thank you so much for taking the time to write a review. I know Kym has been working really hard on this query - glad to see it is now resolved.

Valutata 5 stelle su 5

David Lamb has looked after our Company…

David Lamb has looked after our Company for many years, I forward all utility communications to him and he responds within 24 hours, with advice, recommendations and comments. He is attentive, reassuring and I have the utmost confidence in his opinion and guidance.

3 dicembre 2025
Non scritta su invito
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Risposta di troocost.com

Thank you for taking the time to write this recommendation. We're so pleased to see that you are feeling the benefit of the services we offer.

Valutata 5 stelle su 5

Cameron is a pleasure to work with and…

Cameron is a pleasure to work with and always actively communicates what exactly is needed day to day, truly knowledgeable and embodies the Troo values!

18 dicembre 2025
Non scritta su invito
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Risposta di troocost.com

Thank you for the great review about Cameron and the support he has given.

Well done Cam!

Valutata 5 stelle su 5

Brilliant

We've worked with Troo for a couple of years now and they have always been brilliant, helpful, timely, clear and concise information.

17 dicembre 2025
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Risposta di troocost.com

Thank you for your review - we are so pleased to see how beneficial you have found our service.

Valutata 5 stelle su 5

Great work

Massive thanks to Troo and my account manager Sonnie Terry for her hard work and transparency in renewing our gas contract. She was most helpful and managed to secure us a saving at Bennett’s. Great work

30 ottobre 2025
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Risposta di troocost.com

Thank you so much for letting us know about the supportive service you have had.

Valutata 5 stelle su 5

Mitchel was a big help

Mitchel was great at helping me set up the electric contracts at my shop. He was transparent, fair and helpful though out the whole process and I have now recommended him to my friends who own shops in the same area.

8 dicembre 2025
Non scritta su invito
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Risposta di troocost.com

Thank you for the great recommendation - we look forward to working with you.
Well done Mitchel!

Valutata 5 stelle su 5

Rachel Finnigan was amazing

Rachel Finnigan was amazing, she listens and understood our problems and helped to resolve them efficiently. very helpful.

8 dicembre 2025
Non scritta su invito
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Risposta di troocost.com

Thank you for letting us know you have had such great service.
Well done Rachel!

Valutata 5 stelle su 5

Beverly was extremely helpful and…

Beverly was extremely helpful and efficient when dealing with my query. Nothing seems to much bother to her. A credit to the company

2 dicembre 2025
Non scritta su invito
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Risposta di troocost.com

Thank you so much for this review.
Beverly is new to our business and the industry so this is great feedback for her.
Well done Beverly!

Valutata 5 stelle su 5

Kym Thorby has been very helpful these…

Kym Thorby has been very helpful these last two weeks with various questions on gas and electricity. Also went above and beyond in trying to help with large water bill. A great service all round!

27 novembre 2025
Non scritta su invito
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Risposta di troocost.com

Thank you for the review on how helpful Kym has been.

Well done Kym!

Valutata 5 stelle su 5

Aaron Lee @ CLA Energy Services

We have used CLA Energy Services for two years now, to oversee the electricity supply to our small farm business.
The last electricity supplier we had a contract with unfortunately kept billing us incorrectly, and their customer service was non-existent. But Aaron Lee at CLA Energy Services was tireless in chasing the supplier on our behalf to try to get the corrections made.
Utilising Aaron through CLA reduced my time spent on this matter, when I really couldn't dedicate the resources required to try to achieve a satisfactory outcome.
I highly recommend CLA Energy Services as energy brokers and as ongoing representatives during energy contracts and communications.

23 ottobre 2025
Non scritta su invito
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Risposta di troocost.com

Thank you so much for this recommendation.
It's really positive to read how much support you have had from Aaron. We're here to take the hassle out of things for you; by being on hand to call suppliers and resolve issues. Thank you for letting us know that's working so well for you.

Valutata 5 stelle su 5

Heidi

From the beginning Heidi was very helpful and informative and nothing I asked was too much trouble, I signed with troo because they got me the best rates but also I know if I have a problem Heidi is just a phone call away so I don’t have to deal with the electricity company direct, overall very happy.

20 novembre 2025
Non scritta su invito
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Risposta di troocost.com

We really appreciate the time you have taken to review your experience. It's great to see how much support Heidi has provided to you - we look forward to working with you.

Valutata 5 stelle su 5

Cameron Morris

I have worked with Cameron Morris, this man is a credit to the business and is extremely helpful

7 ottobre 2025
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Risposta di troocost.com

Thank you for taking the time to let us know how helpful you have found Cameron's support - that's great to read.

Valutata 5 stelle su 5

Worth a call/chat with Troo

Cameron and his team are a fantastic energy consultancy, who put their client's needs first!

20 novembre 2025
Non scritta su invito
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Risposta di troocost.com

Thank you for the great review on Cameron's support. Well done Cam!

Valutata 5 stelle su 5

Highly recommend Troocost/CLA Energy Services

Matthew O’Neil of CLA Energy Services was persistent and communicative in helping us sort out smart meter readings and invoicing problems which took a few months to resolve.
He stayed on the case throughout and gave us regular updates which is rare these days.

20 giugno 2025
Non scritta su invito
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Risposta di troocost.com

Thank you for letting us know how great the service from Matthew has been. The commitment to communicating effectively and providing regular updates is something we strive for and it's great to see this working.

Valutata 5 stelle su 5

Great response time and very helpful…

Great response time and very helpful team. It's nice that I'm always talking to the same people and they take ownership of tasks and see them through.

13 novembre 2025
Non scritta su invito
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Risposta di troocost.com

Thank you for sharing your experience. We aim to be responsive, helpful and provide you with consistency when it comes to service support and it's great to see that's your experience with us.

Valutata 5 stelle su 5

CLA Energy Services provided a swift…

CLA Energy Services provided a swift and helpful change of energy provider. Aaron Lee followed up and responded quickly.

12 novembre 2025
Non scritta su invito
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Risposta di troocost.com

Thank you for the review. We aim to be responsive in our service and be on hand to support you throughout your contract.

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