troocost.comRecensioni 

643
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Troo have been a breath of fresh air compared to previous brokers we have used for our commercial venue! Amar has gone above and beyond in helping us out with some long standing issues with our energy... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This company has been brilliant from day one especially Lisa Snowball who we have been dealing with directly She is a credit to the company courteous polite and professional nothing too much trou... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Beverly Unwin has been incredibly helpful with both the set up and advise for dealing with our old supplier. Emails are always responded to within 24hrs

L'azienda ha risposto

Valutata 5 stelle su 5

Had the pleasure of dealing with Rachel Finnigan with recent issues with my supplier! The support provided was excellent and helped me through the whole situation with guidance and even stepping i... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Sito di comparazione dei prezzi

Scritti dall'azienda

Compare and find the best energy prices for your business with troo, a fairer way to pay for your energy.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

643 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(643)

125 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great

Sonnie Terry has been an invaluable asset to our new site and full business set up, first energy, now water, I didn’t even know we were out of contract at first so helpful and she handled all the communication, constantly been on hand with updates to help us understand it all, I was at my wits end with the old tenants supplier she handled it with ease, cheaper water rates too nice one thankyou :)

16 febbraio 2026
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Risposta di troocost.com

Thank you for the great recommendation. We pride ourselves on being helpful and we are really pleased to see that you are benefitting from that.
Great work Sonnie!

Valutata 5 stelle su 5

Smooth swap over to a cheaper supplier

Smooth swap over to a cheaper supplier. In a follow up email Shannon Middleton was very thorough and helpful.

17 marzo 2026
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Risposta di troocost.com

Thank you so much for letting us know about your experience.

Well done Shannon on your first Trustpilot!

Valutata 5 stelle su 5

Beverly assisted me with my queries in…

Beverly assisted me with my queries in a professional manner and kept me updated throughout, providing regular progress updates on how my queries were being handled

9 marzo 2026
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Risposta di troocost.com

Communication is the key to success! It's great to see that you have had a positive experience through regular updates - thank you for sharing this with us.
Well done Beverly!

Valutata 5 stelle su 5

CLA Energy Services

CLA Energy Services have made the process of switching our business energy tariff very simple and assisted in finding and validating the best deal. Thank you to Aaron Lee, Rosie Stoker and Jonathan Pullarp who all assisted with the move!

1 febbraio 2026
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Risposta di troocost.com

Thank you for the recommendation on the support you have received from Aaron, Rosie and Jonathan. Great to see the teamwork in supporting your energy switch. Please remember we are on hand for any future queries you may have.

Valutata 5 stelle su 5

Really happy

Sonnie Terry was really helpful for my business. Really happy thank you will use again

27 febbraio 2026
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Risposta di troocost.com

We're delighted to hear about the help you have had from Sonnie - thank you so much for sharing.

Valutata 5 stelle su 5

Beverly Unwin dealt with our query well…

Beverly Unwin dealt with our query well and kept us updated with her progress. We managed to resolve the issue.

25 febbraio 2026
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Risposta di troocost.com

Thank you for your feedback on the support you have had from Beverly. It's great to see we have resolved the issue for you.

Valutata 5 stelle su 5

Excellent Support from Troocost

Matthew O'Neill has been a great support with getting our account details transferred due to a change in tenancy. It has been a drawn-out process and Matthew has been rigorous in chasing the relevant departments for progress updates. Many thanks for the support.

24 febbraio 2026
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Risposta di troocost.com

Thank you for the appreciation on Matthew's support with your account. We think he is super skilled at seeing things through until they reach a full resolution and it is great to see that talent being recognised.

Valutata 5 stelle su 5

Brilliant service from sonnie terry at…

Brilliant service from sonnie terry at troocost she made everything so much easier for us getting us a new energy and water supply for our buisness she was really quick at responding to any emails or calls from us she was very transparent and got us a fair price she was very helpful and i will definitely use her again in the future

16 febbraio 2026
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Risposta di troocost.com

Thank you so much for letting us know about the great support you have had from Sonnie. It's great to know that your experience has been seamless and responsive and we look forward to working with you.

Valutata 5 stelle su 5

Fantastic support from Dan Daines and…

Fantastic support from Dan Daines and Chris Price, having moved office premises and taking on the existing energy plans we where recommended to Troocost - they helped us with a full and free review and have managed a switch of plans saving us over 30% per year against our current provider. Excellent service.

11 febbraio 2026
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Risposta di troocost.com

Thank you for the great recommendation on the support you have received from Dan and Chris. We're really pleased to see you have had a great saving and a seamless switch.
We look forward to working with you.

Valutata 5 stelle su 5

Help with an issue with our billing

We had an issue with our billing. Beverly took control of this and although it took a long time for the supplier to sort it, she kept in touch with us to give us updates. While this was a very frustrating issue Beverly did a great job of helping us and pestering the supplier to make the necessary changes.

22 gennaio 2026
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Risposta di troocost.com

Thank you for sharing your experience and letting us know how helpful you have found the support from Beverly. You have totally made her day!

Valutata 5 stelle su 5

Help when you need it

CLA Energy Services have provided a first class service in reviewing the electricity provision for our small business and in securing a fixed rate tariff with a new provider. Aaron Lee has been very easy to communicate with, whether by email or by phone, and quick to respond to queries throughout the process. Following the changeover he has carried out checks to make sure that everything is as it should be, and he has quickly and successfully challenged our previous provider when we were significantly overcharged on a final invoice, that had been based on estimated usage.
When dealing with the day to day running of a small business, it is refreshing to be able to find support of this kind and, from my personal experience, I would highly recommend CLA Energy Services.

7 gennaio 2026
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Risposta di troocost.com

Thank you so much for writing such a detailed review of your experience. It's wonderful to see Aaron highlighted for being so easy to work with and ultimately getting things done.
Please remember we are here to support all future queries so don't hesitate to get in touch.
Well done Aaron.

Valutata 5 stelle su 5

I had some great advice from Ashleigh

I had some great advice from Ashleigh - she explained everything to me regarding my current energy supplier, and how to approach things to resolve my situation. Very knowledgeable and helpful.

22 gennaio 2026
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Risposta di troocost.com

Thank you for sharing your experience. It's great to see how much support you have had from Ashleigh.

Valutata 5 stelle su 5

10/10 use Heidi for every energy…

10/10 use Heidi for every energy renewal and she’s always at the end of the phone when needed

21 gennaio 2026
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Risposta di troocost.com

Thank you so much for letting us know about the great service you've received from Heidi.

Valutata 5 stelle su 5

Anita’s Troocost

"Anita’s professionalism and communication were invaluable in helping us set up our utilities. For a small business like ours, having her expertise was essential to getting us up and running. Anita is always on hand to answer queries and provides exceptional assistance whenever needed."

19 novembre 2025
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Risposta di troocost.com

Thank you for the great review about the service and support you have had from Anita. We take pride in being on hand to support businesses and we look forward to working with you.
Brilliant job Anita!

Valutata 5 stelle su 5

Service exceptional

A really good service delivered. Aaron was most helpful making a difficult process for me a lot simpler.

18 ottobre 2025
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Risposta di troocost.com

Thank you for taking the time to leave us a review. The service we provide is really important to us and I am really pleased you have found this a positive experience.

Valutata 5 stelle su 5

Super helpful

Sonnie Terry has been a massive help from me moving into the business and getting set up to our old suppliers giving us hassle, super helpful, kind and a really fair price thank you Sonnie xx

11 novembre 2025
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Risposta di troocost.com

Thank you for letting us know how helpful Sonnie has been.
Well done Sonnie!

Valutata 5 stelle su 5

Aaron Lee 5*

I had a great experience with Aaron Lee at CLA Energy Services. He was really helpful, approachable, and quick to respond to any questions I had. Everything was explained clearly, and I felt supported the whole way through. It’s refreshing to deal with someone who genuinely cares about their customers. Highly recommend Aaron and CLA Energy Services!

12 gennaio 2026
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Risposta di troocost.com

Thank you so much for the recommendation. It's great to see that you have benefited from Aaron's support.
Please remember we are here for any future queries and support you may need.

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