Transporthubuk Recensioni 

286
•
TrustScore 4 su 5

3,8

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Valutata 5 stelle su 5

Alex Hart was great at organising transport for me, and was happy to be contacted to confirm various aspects. The driver of the day Omar was also really helpful, I last minute requested an earlier... Leggi di più

Valutata 5 stelle su 5

Great experience, Alex made it very easy to book and communicate with. Driver andy arrived on time for both pick up and return journeys and was such a lovely guy, would definitely use again.

Valutata 5 stelle su 5

I used Transport Hub for a group booking and everything ran very smoothly. The clients feedback was very positive saying "our students said that the driver was really great and friendly and absolutely... Leggi di più

Valutata 1 stelle su 5

My 10 year old Daughter was due to travel with a group of other young children on transport provided by this company. Two vans were hired one was ok but the other was horrendous. Seatbelts not working... Leggi di più

3,8

Molto buono

TrustScore 4 su 5

286 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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Ha risposto al 33% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

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3,8

Tutte le recensioni

(286)

48 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

They were amazing!!

They were amazing, so professional and lovely to work with will definitely be booking again; I used them for a cohort of international clinicians and it was successful!

6 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

The service was great

The service was great and Sarah was a fantastic and a really kind person, the best agent you can deal in. I would deeply recomend this excellent company. We can’t wait to book another trip soon !!! Thank you very much !! Lídia Martin

15 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Good experience

I have had good experiences with my past bookings for groups in London. Sarah is very reactive and helpfull by email. I recommend.

15 aprile 2023
Non scritta su invito
Valutata 5 stelle su 5

Great company

Great company, took a group of us to Glastonbury festival. Really nice driver and service even when we found it difficult to find the correct entrance.

21 giugno 2023
Non scritta su invito
Valutata 1 stelle su 5

WARNING:Mini bus for 10 never turned…

WARNING:Mini bus for 10 never turned up. Tried to call the 24hr number and it rang out. No other contact details worked. We paid over £100 upfront. This meant that 10 of us were absent to our Aunts 80th birthday, the last time we are all likely to be together and half her party absent. We called Transport hub the next working day and spoke to someone who said we had cancelled our mini bus and that they had emailed us. This was a lie, we paid over £100 upfront & never received any email from Transport hub UK apart from demands for £120 upfront!! They have said they will refund but refused to tell us who the refund would be from and hung up on us. I am so thankful I had the foresight to pay for this on my credit card and have referred it back to them. It is too distressing to have to deal with Transport Hub UK, their lies, unkind & rude customer services any further.

30 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Party Ferryying Service worked a treat

I booed a 16 seater to ferry mates to my party venue then multiple pick ups stretching until past midnight. Everyone said Paul the driver was patient and helpful and pleasant. the venue was a tricky place but there were no isssues. Communications were good as I was given his number. I note some negative expreiences and suggestions that 5* are 'seeded' but this is a genuine happy customer.

30 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Booked a minibus for 25 people

Booked a minibus for 25 people. The cancelled last minute and said that I need to pay £100 in order to get a new one. Then, this one did not go through either. Seems like a complete scam.

28 settembre 2023
Non scritta su invito
Valutata 4 stelle su 5

Good service!

I had no communication issues. My agent Jackie was wonderful! He discussed my options and explained process well. I always get responses via phone or email.
The bus driver Scott (Bobby) was polite and helpful, nice man 👍🏾

I will definitely use this service again and recommend to others.

23 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Run away from them fast

It took 2 months for journey details to be right.
Impossible to get in touch with them by phone or email. They dont answer emails. When calling and asking to speak to my agent - they transfer you through. Nobody pick up. Call again - they say "well, I am in Manchester and she is in London. I do not know if she is at her desk". Other agent cannot help you. Very rude staff having a go at me why do I need to amend travel details.
Once they had my money, 2 days later they said that the bus is broken but I can have another one (same capacity) for 100 pounds more. I said I suggest they cover the difference as I paid for the quote. They answered "thank you for your suggestion, your trip is now cancelled". That was 9 days before the event and they thought it was a wedding.

Once i hot full refund I was over the moon I don't have to deal with rude, incompetent mess of a manager.

I got Investtravel and got sorted in one day. Highly recoment them.
But Transport Hub UK?
RUN AWAY FROM THEM!!!!!

9 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Appalling company

Appalling company. Paid in full for a minibus for 8 people, but it didn't show up. I called the number I was given for the driver who told me he had cancelled several days before as he had not been paid a deposit, despite me having paid in full. They then lied to say a minibus had broken down. I was left embarrassed and scrambling for alternative treatment. Avoid this company at all costs

10 settembre 2023
Non scritta su invito
Valutata 4 stelle su 5

Good

Second time using the company one for a very long journey and one for a slightly shorter journey. Communication was good. Had a slight wait both times for collection to the event/venue, unsure if this was due to traffic or not setting off early enough.

Could do with having toilet on a long distance journey as we travelled 5+ hours and had 1 or 2 maybe toilet stops.

Used August 2022 and 2023.

12 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Very Helpful

I have used them twice now and both times they have been great at sorting what we needed and the drivers were at the right place at the right time for both legs of the journey.
The communication from the drivers was fantastic.
This year we had a last minute change in numbers and Alex was very helpful and got us a larger bus.

31 luglio 2023
Non scritta su invito

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