Alex Hart was great at organising transport for me, and was happy to be contacted to confirm various aspects. The driver of the day Omar was also really helpful, I last minute requested an earlier... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Great experience, Alex made it very easy to book and communicate with. Driver andy arrived on time for both pick up and return journeys and was such a lovely guy, would definitely use again.
I used Transport Hub for a group booking and everything ran very smoothly. The clients feedback was very positive saying "our students said that the driver was really great and friendly and absolutely... Leggi di più
My 10 year old Daughter was due to travel with a group of other young children on transport provided by this company. Two vans were hired one was ok but the other was horrendous. Seatbelts not working... Leggi di più
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 33% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The transport arrived on time the…
The transport arrived on time the driver was very caring helping some of the people off and on the bus as they were not 21 anymore
Driver was professional and caring
They were amazing!!
They were amazing, so professional and lovely to work with will definitely be booking again; I used them for a cohort of international clinicians and it was successful!
Transport hub helped with our office trip
Transport hub helped with our requirement with very short notice. Staff members are very responsive and are willing to assist with all needs.
Nice and perfect service
Nice and perfect service. Reasonable price.
The service was great
The service was great and Sarah was a fantastic and a really kind person, the best agent you can deal in. I would deeply recomend this excellent company. We can’t wait to book another trip soon !!! Thank you very much !! Lídia Martin
Good experience
I have had good experiences with my past bookings for groups in London. Sarah is very reactive and helpfull by email. I recommend.
Great company
Great company, took a group of us to Glastonbury festival. Really nice driver and service even when we found it difficult to find the correct entrance.
Avoid this company
Avoid this company! Same story as in other reviews - bus broke down etc. Rude customers service.
WARNING:Mini bus for 10 never turned…
WARNING:Mini bus for 10 never turned up. Tried to call the 24hr number and it rang out. No other contact details worked. We paid over £100 upfront. This meant that 10 of us were absent to our Aunts 80th birthday, the last time we are all likely to be together and half her party absent. We called Transport hub the next working day and spoke to someone who said we had cancelled our mini bus and that they had emailed us. This was a lie, we paid over £100 upfront & never received any email from Transport hub UK apart from demands for £120 upfront!! They have said they will refund but refused to tell us who the refund would be from and hung up on us. I am so thankful I had the foresight to pay for this on my credit card and have referred it back to them. It is too distressing to have to deal with Transport Hub UK, their lies, unkind & rude customer services any further.
Party Ferryying Service worked a treat
I booed a 16 seater to ferry mates to my party venue then multiple pick ups stretching until past midnight. Everyone said Paul the driver was patient and helpful and pleasant. the venue was a tricky place but there were no isssues. Communications were good as I was given his number. I note some negative expreiences and suggestions that 5* are 'seeded' but this is a genuine happy customer.
Booked a minibus for 25 people
Booked a minibus for 25 people. The cancelled last minute and said that I need to pay £100 in order to get a new one. Then, this one did not go through either. Seems like a complete scam.
Good service!
I had no communication issues. My agent Jackie was wonderful! He discussed my options and explained process well. I always get responses via phone or email.
The bus driver Scott (Bobby) was polite and helpful, nice man 👍🏾
I will definitely use this service again and recommend to others.
Run away from them fast
It took 2 months for journey details to be right.
Impossible to get in touch with them by phone or email. They dont answer emails. When calling and asking to speak to my agent - they transfer you through. Nobody pick up. Call again - they say "well, I am in Manchester and she is in London. I do not know if she is at her desk". Other agent cannot help you. Very rude staff having a go at me why do I need to amend travel details.
Once they had my money, 2 days later they said that the bus is broken but I can have another one (same capacity) for 100 pounds more. I said I suggest they cover the difference as I paid for the quote. They answered "thank you for your suggestion, your trip is now cancelled". That was 9 days before the event and they thought it was a wedding.
Once i hot full refund I was over the moon I don't have to deal with rude, incompetent mess of a manager.
I got Investtravel and got sorted in one day. Highly recoment them.
But Transport Hub UK?
RUN AWAY FROM THEM!!!!!
Appalling company
Appalling company. Paid in full for a minibus for 8 people, but it didn't show up. I called the number I was given for the driver who told me he had cancelled several days before as he had not been paid a deposit, despite me having paid in full. They then lied to say a minibus had broken down. I was left embarrassed and scrambling for alternative treatment. Avoid this company at all costs
Happy, all went to plan
On time, great (unexpected) luxury vehicle for 18 people, helpful driver and booking service
I Had a journey and Alex was really …
I Had a journey and Alex was really helpful
I highly recommend the company and i will certainly use it again
Easy to work with
Easy to work with, always good and fast response and always in time. 👍
My best recommemdations.
Last minute booking and we had a deal
Taylor was very helpful we were a team of 18 people and we managed to get the minivan reserved and booked for us on the strike weekend. Driver was friendly as well. I will definitely book again.
Good
Second time using the company one for a very long journey and one for a slightly shorter journey. Communication was good. Had a slight wait both times for collection to the event/venue, unsure if this was due to traffic or not setting off early enough.
Could do with having toilet on a long distance journey as we travelled 5+ hours and had 1 or 2 maybe toilet stops.
Used August 2022 and 2023.
Very Helpful
I have used them twice now and both times they have been great at sorting what we needed and the drivers were at the right place at the right time for both legs of the journey.
The communication from the drivers was fantastic.
This year we had a last minute change in numbers and Alex was very helpful and got us a larger bus.
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