Visited Toomey Basildon Peugeot today,was helped by two very professional & friendly Salemen Ben Hughes & Jose.Nothing was too much trouble & it was a pleasure to have met them A1.A credit to the comp... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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From the moment i walked in to book my car for windscreen washer repair the team made me feel so welcome. im quite a shy person and they made me feel so at ease The whole team were so incredibly f... Leggi di più
I was delayed on route to my appointment and phoned them to let them know. It was fine and there was a friendly welcome when I did arrive. Kaci on Peugeot Service was really helpful and kept me inform... Leggi di più
Shannon on arrival and keeping me updated was amazing. Lots of clear info and service completed before the time I asked Kaci on collection was great, quick and easy collection
Dettagli dell'azienda
- Rivenditore di auto
- Servizio di rimozione delle ammaccature
- Autofficina
- Riparazione e manutenzione auto
- Rivenditore di veicoli a motore
- Rivenditore di auto usate
Scritti dall'azienda
New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.
Informazioni di contatto
West Mayne5, SS15 6RW, Basildon, Essex, Regno Unito
- 1268977457
4,5
Eccellente
51 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 87% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
excellent customer service.
Visited Toomey Basildon Peugeot today,was helped by two very professional & friendly Salemen Ben Hughes & Jose.Nothing was too much trouble & it was a pleasure to have met them A1.A credit to the company 👍🏻 Kym & Colin.
9 giugno 2026
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Risposta di Toomey Motor Group - Toomey Peugeot Basildon
Hello Kym,
Thank you for sharing your positive experience with our team at Toomey Basildon Peugeot. We're happy that Ben and Jose provided you with excellent customer service, making your visit a pleasant one.
Kind regards, Peugeot Toomey Basildon.
Risposta di Toomey Motor Group - Toomey Peugeot Basildon
Hello Tina,
Thank you for taking the time to share your positive experience with us! We're glad to hear that our quick turnaround and friendly staff made a great impression on you.
Kind regards, Peugeot Toomey Basildon.
Great team of service advisors in…
Great team of service advisors in Lauren and Owen plus Robert Murdoch as our service technician.
19 marzo 2026
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car purchased may 2024 Peugeot 3008
car purchased may 2024 have had nothing but trouble Battery kept draining (parasitic drain) doors wouldn’t open, electrics all over the place, driver panel shows engine oil pressure fault turn off engine. RAC confirmed and an external service report suggests all ok. still got the fault error on screen. and noe we can’t tell how much petrol in tank. Toomey peugeot not interested in helping us. Got to the stage we don’t know what to do after 2 years of worry. November ‘24 to date
8 marzo 2026
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Risposta di Toomey Motor Group - Toomey Peugeot Basildon
Dear Elizabeth,
Thank you for taking the time to share your experience. We’re very sorry to hear about the ongoing issues you’ve experienced with your vehicle. We completely understand how frustrating this situation must be.
This is certainly not the experience we would want for any of our customers, and we’re sorry to hear that you feel unsupported.
We would really like the opportunity to look into this matter further for you. Please could you contact us directly at customerrelations@toomeymotorgroup.co.uk with your vehicle registration and contact details so that we can review the matter in detail and work towards a resolution with you.
We appreciate you bringing this to our attention and hope to hear from you soon so we can assist further.
Kind regards
Toomey Peugeot Basildon
Kaci and James were excellent
Kaci and James were excellent. Very polite and professional.
26 febbraio 2026
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Utterly inept
Utterly inept. Had a really poor experience with them, mainly due to utter lack of communication. Left a review on Google. They reached out to me. The communication has continued to be far below the bar, being ignored, and STILL lacking a response to the ORIGINAL enquiry. Beyond useless. This review, along with my Google, is 100% fair and deserving.
26 febbraio 2026
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Risposta di Toomey Motor Group - Toomey Peugeot Basildon
Dear Chris,
We are genuinely sorry to read your comments and to learn that you feel your experience has fallen short of expectations.
This is certainly not the level of service we aim to provide, particularly in relation to communication, which we recognise is fundamental to delivering a positive customer experience.
Our Aftersales Director has emailed you directly and is keen to fully understand your concerns, address the original enquiry, and work towards a constructive resolution. The intention is not simply to respond, but to ensure that your outstanding query is properly reviewed and resolved without any further delay.
We appreciate you taking the time to share your feedback and would welcome the opportunity to restore your confidence in our service. Please do respond to the email so that we can move matters forward appropriately.
Kind regards
Toomey Peugeot Basildon
Excellent service from Shannon and kaci
20 febbraio 2026
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Prompt and polite
Really polite and helpful. Car was sorted promptly and hot drinks offered while we waited. Thank you
13 febbraio 2026
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Great communication and easy to book in
Great communication and easy to book in
12 febbraio 2026
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Perfect staff really helpful
12 febbraio 2026
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Quick service and helpful and kept me…
Quick service and helpful and kept me up to date on all what was happening
3 febbraio 2026
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The service advisor Kaci is a credit…
The service advisor Kaci is a credit you your team! Great experience at Peugeot Basildon
22 gennaio 2026
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Easy drop off for a service today
Easy drop off for a service today, courtesy car very nice. Car service complete and ready to collect by lunch time. Great service, Kaci and Michael were very helpful 😊
22 gennaio 2026
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Shannon on arrival and keeping me…
Shannon on arrival and keeping me updated was amazing. Lots of clear info and service completed before the time I asked
Kaci on collection was great, quick and easy collection
21 gennaio 2026
Non scritta su invito
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