Toomey Motor Group - Toomey MG Southend Recensioni 

218
TrustScore 5 su 5

4,9

Cherry Orchard Way, Automotive Retail Park, SS4 1GP Southend-on-Sea, England, GB


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Valutata 5 stelle su 5

Fantastic service as always! Pedro consistently goes above and beyond to help and is a real asset to MG. Nothing is ever too much trouble for him, and I really appreciate the excellent customer se... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I booked my car in at Toomey Motor Group Southend for a service and an infotainment system update. The service was completed as expected, but unfortunately the update couldn’t be done due to connect... Leggi di più

Valutata 5 stelle su 5

Had a very pleasant experience at MG Southend today. When calling to book beforehand, Sarah was extremely helpful and managed to fit me in, in the short time frame I had. Sarah was again very fri... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Sarah made me feel at ease straight away, even before my visit. Sarah was really helpful with booking my appointment and even changed it to an earlier time for me. When I arrived, Sarah made me feel w... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. Servizio di rimozione delle ammaccature
  3. Autofficina
  4. Riparazione e manutenzione auto
  5. Rivenditore di veicoli a motore
  6. Rivenditore di auto usate

Scritti dall'azienda

New and used MG dealer garages located in Southend and Basildon in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available MG


Informazioni di contatto

  • Cherry Orchard Way, Automotive Retail Park, SS4 1GP, Southend-on-Sea, England, Regno Unito

  • 01702 820957

4,9

Eccellente

TrustScore 5 su 5

218 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 87% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(218)

2174 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent customer service

First time using Toomey Southend to service my MG. Excellent and friendly service from Sarah. Very pleased I went there.

27 agosto 2026
Non scritta su invito
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Risposta di Toomey Motor Group - Toomey MG Southend

Hello Mike,

Thank you for your kind words, we're delighted that Sarah provided excellent and friendly service. We'll make sure to pass on your praise to her!

Kind regards, Toomey MG Southend.

Valutata 4 stelle su 5

Service at Toomey Motor

I booked my car in at Toomey Motor Group Southend for a service and an infotainment system update. The service was completed as expected, but unfortunately the update couldn’t be done due to connection problems. I now need to return for the update, which isn’t ideal and adds extra time and inconvenience.
However, I want to highlight Sarah, who greeted me when I arrived. She was very polite, professional, and made the check‑in process smooth. Her approach definitely improved the overall experience.
A good level of customer care, but the technical issue meant the visit didn’t fully meet expectations.

26 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Sarah was amazing

Sarah was welcoming, engaging and extremely helpful. Made the whole process easy and smooth and kept me updated with what was happening with the car so I wasn’t just waiting and wondering in limbo.

26 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Booked service on phone with the help…of Sarah

Booked service on phone with the help of Sarah, she was very polite and helpful, which made the service run smoothly, and enjoyable.

27 agosto 2026
Non scritta su invito
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Risposta di Toomey Motor Group - Toomey MG Southend

Hello Jackie,

Thank you for taking the time to share your positive experience with our company. We're happy to hear that Sarah provided excellent assistance and helped make your interaction with us a smooth and enjoyable one!

Kind regards, Toomey MG Southend.

Valutata 5 stelle su 5

Car service

Great communication keeping me updated on progress of my service- both via messaging & phone calls. Sarah was very friendly & helpful especially - thank you.

21 agosto 2026
Non scritta su invito
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Risposta di Toomey Motor Group - Toomey MG Southend

Hello Lloyd,

We're glad to hear that our car service team kept you informed throughout the process, and we appreciate your kind words about Sarah's friendly and helpful assistance. We'll continue to prioritize clear communication with our customers.

Kind regards, Toomey MG Southend.

Valutata 5 stelle su 5

Exceptional service from Pedro and Sarah

Fantastic service as always! Pedro consistently goes above and beyond to help and is a real asset to MG. Nothing is ever too much trouble for him, and I really appreciate the excellent customer service and support he provides every time.

Sarah was also an absolute delight today — so helpful, friendly and chatty, and she made the whole experience even more enjoyable.

A huge thank you to Pedro, Sarah and the team for always being so welcoming and helpful. It really does make such a difference and is very much appreciated!

25 agosto 2026
Non scritta su invito
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Risposta di Toomey Motor Group - Toomey MG Southend

Hello Gina,

We're truly happy to hear that Pedro and Sarah exceeded your expectations with their exceptional service! Thank you for recognizing their hard work and dedication to providing an outstanding customer experience.

Kind regards, Toomey MG Southend.

Valutata 5 stelle su 5

Friendly and great communication

Great communication, friendly staff and quick service

26 agosto 2026
Non scritta su invito
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Risposta di Toomey Motor Group - Toomey MG Southend

Hello EmmaNewton,

We're glad to hear that our staff were friendly and provided great communication. We'll make sure to keep up the good work in terms of customer service.

Kind regards, Toomey MG Southend.

Valutata 5 stelle su 5

Friendly and professional service from…

Friendly and professional service from Sarah today - thank you!!

26 agosto 2026
Non scritta su invito
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Risposta di Toomey Motor Group - Toomey MG Southend

Hello Jigga,

We're glad to hear that our team member Sarah provided a friendly and professional service. We'll make sure to recognize her efforts in providing excellent customer care.

Kind regards, Toomey MG Southend.

Valutata 5 stelle su 5

Sarah was excellent

Sarah was excellent, really friendly, relatable and settling. Service was quick and updates throughout.
Impressive

26 agosto 2026
Non scritta su invito
Logo di Toomey Motor Group - Toomey MG Southend

Risposta di Toomey Motor Group - Toomey MG Southend

Hello Luke,

We're glad to hear that you had a great experience with Sarah! We'll make sure to pass along your kind words and appreciate your feedback.

Kind regards, Toomey MG Southend.

Valutata 5 stelle su 5

Staff were extremely helpful and…

Staff were extremely helpful and nothing was too much to ask, Sarah was very friendly and extremely polite and explained everything from start to finish.

25 agosto 2026
Non scritta su invito
Logo di Toomey Motor Group - Toomey MG Southend

Risposta di Toomey Motor Group - Toomey MG Southend

Hello Steven,

I'm glad to hear that our staff, including Sarah, provided you with excellent service and made sure you understood every step of the process. We're committed to ensuring a positive experience for all our customers, and it's great to know we hit the mark in your case.

Kind regards, Toomey MG Southend.

Valutata 5 stelle su 5

Excellent service from start to finish

Excellent service from start to finish! Fast and efficient repair, had the car back within 2.5hrs. Friendly, welcoming and helpful staff.

25 agosto 2026
Non scritta su invito
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Risposta di Toomey Motor Group - Toomey MG Southend

Hello Caroline,

We're happy to hear that our team provided excellent service throughout your experience with us, ensuring a fast and efficient repair of your vehicle. We're glad you found our staff friendly, welcoming, and helpful, making the process as smooth as possible for you.

Kind regards, Toomey MG Southend.

Valutata 5 stelle su 5

Brilliant service all round

Brilliant service all round. Sarah in Customer Service was very helpful and efficient in both dropping the car off and on pick up.
Clear communication from the mechanics in diagnosing the problem and with the solution.

24 agosto 2026
Non scritta su invito
Logo di Toomey Motor Group - Toomey MG Southend

Risposta di Toomey Motor Group - Toomey MG Southend

Hello Kevin,

We're glad to hear that our team, including Sarah, provided you with a positive experience. Our goal is to ensure clear communication throughout the process, and it's great to know that we were able to achieve this in your case.

Kind regards, Toomey MG Southend.

Valutata 5 stelle su 5

Excellent and friendly customer service…

Excellent and friendly customer service from Sarah on the Service desk.

24 agosto 2026
Non scritta su invito
Logo di Toomey Motor Group - Toomey MG Southend

Risposta di Toomey Motor Group - Toomey MG Southend

Hello Scott,

We're happy to hear that our team, especially Sarah, provided you with an exceptional experience. Your satisfaction is our top priority, and we're grateful for your kind words!

Kind regards, Toomey MG Southend.

Valutata 5 stelle su 5

Excellent service from Sarah and the…

Excellent service from Sarah and the team at MG Toomey Southend. Friendly and welcoming experience with full transparency throughout the service. Easy 5 stars!

24 agosto 2026
Non scritta su invito
Logo di Toomey Motor Group - Toomey MG Southend

Risposta di Toomey Motor Group - Toomey MG Southend

Hello Mr. Ronan,

We're delighted to hear that you had a fantastic experience with Sarah and the team, and we appreciate your kind words about our service.

Kind regards, Toomey MG Southend.

Valutata 5 stelle su 5

Great customer service

Sarah made me feel at ease straight away, even before my visit. Sarah was really helpful with booking my appointment and even changed it to an earlier time for me. When I arrived, Sarah made me feel welcome. She had all the information and details ready for me. Sarah was both professional and personable. After the service to my car, Sarah went through the paperwork with me. She then kindly walked me back to my car after checking that I was happy with everything. It was lovely to receive such wonderful customer service.

24 agosto 2026
Non scritta su invito
Logo di Toomey Motor Group - Toomey MG Southend

Risposta di Toomey Motor Group - Toomey MG Southend

Hello Judith,

We're glad to hear you had a great experience at our location! Thank you for recognizing Sarah's exceptional customer service, we'll be sure to pass along your kind words.

Kind regards, Toomey MG Southend.

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