Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.
West Mayne9, SS15 6RW, Basildon, Essex, Regno Unito
3,5
2 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 89% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
My Fiat 500 was with Toomey in Basildon for just over a week for some repairs. I was given a courtesy car for the duration, i was kept updated with progress throughout, really pleased with the work done. Overall, a very pleasant experience, i’ll be using Toomey again when my MOT is due in November. Many thanks to Gio & the lovely lady on his team, keep up the fantatsic work 😊
Basildon Toomey : Went to buy some wheel trims for my Fiat . I lost two but still had two genuine Fiat wheel trims on the back . The guy in the parts department couldn’t find them on his system . So after a lengthy conversation it was still “ The computer says no “ I even asked for generic wheels it was still “ The computer says no “ . Completely unhelpful I went to Amazon and got them and guess what……….. they only fit . Further to your reply , how would you know what vehicle Im talking about to give me a reply . Plus your reply is completely fabricated because NO ONE said to me what so ever That you run out of stock ! Because I would have waited ! So please don’t try to me look a fool and certainly don’t question my integrity
Risposta di Toomey Motor Group - Toomey Fiat Basildon
Hello Micky,
Thanks for letting us know about your experience.
We’re sorry to hear about your recent experience with our parts department and that we weren’t able to assist you on this occasion. We understand how frustrating it can be when you’re looking for a quick and simple solution.
Our advisor searched for the correct wheel trims based on your vehicle registration to ensure any parts supplied would be the proper fit and meet manufacturer standards. Unfortunately, the genuine trims available were not in stock at the time, and we do not supply generic aftermarket trim sets, which limited the options we could offer you during your visit.
We appreciate that you were able to source a suitable alternative elsewhere, and we’re glad to hear they fit your vehicle. However, we’re sorry we couldn’t meet your expectations on this occasion and that the experience felt unhelpful.
Your feedback is important to us, and we will use it to improve how we communicate options more clearly in the future.
Kind regards, Toomey Fiat Basildon.
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.
