Toomey Motor Group - Toomey Citroen Basildon Recensioni 

220
TrustScore 4.5 su 5

4,7

West Mayne7, SS15 6RW Basildon, Essex, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Having made a previous visit when I couldn't find what I was looking for I was contacted by Richard Pemberton. He suggested that I should come up and view some of the stock they had. I made a return v... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

10/10 Recently purchased our new Citroen C5 Aircross from here. Eden Bailey was so helpful along with some input from her, Manager Lee Buttwell. It was the most stress free Car Purchase we hav... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Was made to feel welcome as soon stepped out of car, immediately approached by 2 friendly faces asking if help was needed. Immediately was shown where to go . Was updated when to return when car ha... Leggi di più

Valutata 5 stelle su 5

Laura at Renault Toomey Basildon did a lovely job taking us through the process of buying a new car. She was so friendly and easy to deal with. We would thoroughly recommend anyone heading to the Rena... Leggi di più


Dettagli dell'azienda

  1. Rivenditore di auto
  2. Servizio di rimozione delle ammaccature
  3. Autofficina
  4. Riparazione e manutenzione auto
  5. Rivenditore di veicoli a motore
  6. Rivenditore di auto usate

Scritti dall'azienda

New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.


Informazioni di contatto

  • West Mayne7, SS15 6RW, Basildon, Essex, Regno Unito

  • 1268427257

4,7

Eccellente

TrustScore 4.5 su 5

220 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 86% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(220)

2227 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Mia who is the service department…

Mia who is the service department customer agent was extremely efficient at her job and also set up a service plan for me with no issues highly recommended along with the other staff members I had contact with

18 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent Customer Service

Kaci made my first time experience very welcoming, she took the time out to explain to me the paperwork which needed filling in, and double checked with me on what needed to be repaired on my car. She was very friendly and experienced.

12 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Friendly and welcoming

When I arrived at Basildon Toomey Shannon and Kaci greeted me with a friendly and welcoming manner. The girls explained to me what was happing to my vehicle.

12 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Warranty is not honoured - avoid

Brought a van from here with warranty. Engine fault light came on, tried to book it in. Took 2 and a half months for a warranty booking, when I finally arrived for the booking this morning they wanted £175 for diagnostics and said would only not have to pay that if the issue was something the warranty company agreed to. The warranty from here is not worth the paper it is written on, 2 and a half months and then a £175 fee for something my local garage does for £30. AVOID.

10 febbraio 2026
Non scritta su invito
Logo di Toomey Motor Group - Toomey Citroen Basildon

Risposta di Toomey Motor Group - Toomey Citroen Basildon

Dear Mr Dunham,

Thank you for sharing your feedback. We are sorry to hear about your experience, and we always aim to provide clear guidance on warranty and repair procedures.

For context, when customers bring a vehicle in under warranty, our team explains that a diagnostic charge may apply if the repair is not covered by the warranty provider. This is to ensure that any work performed outside the scope of the warranty is accurately assessed and documented.

We regret that this discussion led to frustration during your visit, and we take reports of aggressive behaviour very seriously. Our priority remains to provide a safe and professional environment for both our customers and staff.

We appreciate all feedback, as it helps us improve the way we communicate warranty processes and charges.

Kind regards,
Toomey Citroen Basildon

Valutata 5 stelle su 5

Was made welcome as soon as I arrived

Was made welcome as soon as I arrived. George from Citroen service department was very helpful, informative & pleasant, explaining everything I needed to know. Very impressed with both service I received and work carried out.

2 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Toomey Hyundai-One of best dealerships we have…

We have bought a few cars from Toomey over the years. However this was the first trip to Hyundai after test driving a few cars. Ronnie (Thompson) listened to us. He understood what we wanted from the car regarding both performance and efficiency. The whole process was effortless and Ronnie was a professional and a pleasure to deal with. Answering my car performance questions ( not all saleman are knowledgeable) with ease. Really thrilled with our n-line tuscon. Nice touch with the manager Neill thanking us for our business too. Felt a valued customer 🙂

1 febbraio 2026
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più