Toker Supply ™ Recensioni 

276
TrustScore 3.5 su 5

3,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Item was delivered within just a few days and was packaged extremely well. Big fan of Rock Glass and only wish I could order actual replacement bowls from Rock Glass. I really wish you would change y... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

I’m giving them 3 stars because when I order my MJ mini jig it came with a broken banger & they sent me a new (upgraded) banger no problem buuuutttt I soon found out they are selling the older model t... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Rude and unresponsive customer service. I never received my item due to their failure to deliver to the appropriate address. Instead of remedying the issue, they first ignored my emails and calls ,... Leggi di più

Valutata 5 stelle su 5

Prompt delivery Quality merchandise Comparatively low price. I received what i ordered, but what I was actually looking for was a 25mm bucket that would fit into my Terp Ready setup. Caveat Emptor... Leggi di più

Dettagli dell'azienda

  1. Tabaccheria

Scritti dall'azienda

Toker Supply online head shop offers discreet FREE shipping on all orders! Shop the lowest prices on bongs, dab rigs, glass pipes, vaporizers, dab nails and more!


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

276 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,6

Tutte le recensioni

(276)

7 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Bait and switch

I have ordered from this company twice now and both are ones my orders were messed up. This most recent time I ordered a bowl piece and what they sent me was completely different from what I ordered. It was a much cheaper version. When I asked them about it this is what they said:

Im sorry about the confusion for the bowls, please note the bowl replacement is sold randomly chosen colors, designs and patterns.

Then they said if I wanted to return it I would have to pay to ship it back to them and then they would take a 20% restocking fee. I told them if they weren’t willing to help me out it would be the last time I ordered from them. I didn’t even get a response to that.

So needless to say I’m done with them. I returned the items and went to my local shop and they were great.

3 maggio 2022
Valutata 1 stelle su 5

Received the wrong bong twice

Received the wrong bong twice. Waiting to hear back from customer service on the second one. Other than the wrong item being received than what I purchased the shipping was quick. I just have not had very good luck with bongs lately and can’t seem to get what I order.

2 maggio 2022
Logo di Toker Supply ™

Risposta di Toker Supply ™


Hello,

I apologize for the inconvenience and frustration you've experienced with receiving the wrong bong twice. That's certainly not the level of service we aim to provide, and I'm sorry for any inconvenience this has caused.

To ensure your concerns are addressed promptly, please reach out to our support team at support@tokersupply.com. Provide them with your order details, including the issue with receiving the incorrect item, and they will assist you with finding a resolution, whether it's a replacement, refund, or another suitable solution.

We appreciate your patience and understanding, and we're committed to making things right for you. Thank you for bringing this to our attention, and we apologize for any inconvenience.

Best regards,
Toker Supply Customer Service

Valutata 1 stelle su 5

The item I received was not as I planned plus arrived cracked

The item I received was not as pictured, customer service said “random colors are chosen” ok, fantastic. Then after further inspection the base was completely cracked and customer service never got back to me. Peep their reply a year later, I got in contact trying to work something and all I got was the same attitude as I experienced before! Too many head shops, I’ll go elsewhere

2 maggio 2022
Logo di Toker Supply ™

Risposta di Toker Supply ™

Hello! Be sure you are emailing support@tokersupply.com all emails are replied to within 24 hours! If its been longer than that please follow up!

Valutata 1 stelle su 5
Logo di Toker Supply ™

Risposta di Toker Supply ™

Hello! Be sure you are emailing support@tokersupply.com all emails are replied to within 24 hours! If its been longer than that please follow up!

Valutata 5 stelle su 5

Toker Supply has gone above and beyond!

Couldn't ask for any thing more from them! Great product I got exactly what I ordered, and it arrived sooner than I even actually expected! Will definitely be doing future business with them and would recommend my friends to as well!

30 marzo 2022
Valutata 1 stelle su 5

Never got my bong

12 febbraio 2022
Logo di Toker Supply ™

Risposta di Toker Supply ™

I'm sorry to hear that you haven't received your bong. Delays or non-deliveries are understandably frustrating, and I apologize for any inconvenience this may have caused.

To address this issue, please contact our support team at support@tokersupply.com. Provide them with your order details, including the order number, and inquire about the status of your shipment. They will investigate the matter and assist you with finding a resolution, whether it involves tracking down the shipment, issuing a replacement, or providing a refund.

We appreciate your understanding and patience as we work to resolve this situation. Thank you for bringing it to our attention, and we're committed to ensuring you receive the product you ordered.

Best regards,
Toker Supply Customer Service

Valutata 1 stelle su 5

Disappointed

Waited 2 weeks with no updates, attempted to reach out to support. Got no response, just this rating email. Today I got a text saying my order was refunded. No reasoning, no information, nothing. Bad customer service.

6 gennaio 2022
Logo di Toker Supply ™

Risposta di Toker Supply ™


I apologize for the inconvenience and frustration you've experienced with your order and the lack of communication from our support team. That's certainly not the experience we aim to provide, and I'm sorry for any inconvenience this may have caused.

To better understand the situation and address your concerns, I recommend reaching out to our support team at support@tokersupply.com. Provide them with your order details and express your dissatisfaction, and they will investigate the issue and assist you in finding a resolution, whether it's clarification on the refund or another suitable solution.

We appreciate your patience and understanding, and we're committed to making things right for you. Thank you for bringing this to our attention, and we apologize for any inconvenience.

Best regards,
Toker Supply Customer Service

Valutata 1 stelle su 5

Leaking bomb pipe that goes with gasmask not worth it

I let the company know that the bomb pipe was leaking ! The email me a label I told them I am sick I can't print no label . And it's basically plastic anyway they should just ship out one they have the photo I sent ! So I'm just gone find another company to deal with that products are better ! I order two gas mask and one was leaking . Stand by your products! This company is a joke

4 gennaio 2022
Valutata 1 stelle su 5

A waste of my time and money.

I ordered a new glass water pipe and a spare bowl for my wife's birthday. It arrived on 11/22. The spare bowl was broken, and the pipe was cracked near the mouth piece. The only item not broken was the bowl that comes with the pipe. I reached out to Toker Supply. They responded promptly, telling me that they're staff will replace my order since everything was broken. I was notified on 11/23 that my replacement package has shipped. My package arrived on 12/1, but only contained the spare bowl. I reached out again to see when to expect the cracked pipe replacement. Toker Supply sent me a return label to ship the pipe back. So, I did. My package arrived on 12/27 containing the same cracked pipe I sent back. Only, this time it was packed much better. So, after all that, I still end up with a cracked pipe. It seemed like they were going to take care me at first. But, turns out... not so much. A waste of my time and money.

28 dicembre 2021

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più