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Scopri cosa dicono le persone

Valutata 1 stelle su 5

I made a purchase for 2 items. The only thing I received was a proof of payment on Paypal. Nothing from them, no confirmation email, contacted them on their email but didnt respond. Phone number on th... Leggi di più

Valutata 1 stelle su 5

Took money immediately. 3/5 day delivery? Er no chance. Wanted as a birthday present but badly let down. Ordered mid June, still nothing mid July. Now trying to get update or money back. Rubbish cust... Leggi di più

Valutata 1 stelle su 5

Terrible company! Ordered a football top which said delivery on 2-3 days. It never arrived so emailed several times and no reply, number listed is not active. Tried the email address and telephone num... Leggi di più

Valutata 5 stelle su 5

Excellent company purchased many items triple BT phone, wellingtons, cushions, and many other items. no problems at there Church Stretton shop very helpful we bought curtains and tiebacks off their we... Leggi di più

Dettagli dell'azienda

  1. Negozio di abbigliamento sportivo

Informazioni fornite da varie fonti esterne

At TOFFS, we manufacture bespoke retro Football and Rugby items, including replica jerseys for a wide range of teams from as far back as the 1870s up to the 1990s. Our website also features casualwear items such as Tracktops, Hoodies, Sweatshirts, Polo Shirts and T-Shirts that feature famous club logos from back in the glory days of Football and Rugby. All of our items are handcrafted in the UK.


Informazioni di contatto

1,6

Pessimo

TrustScore 1.5 su 5

178 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

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Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,6

Tutte le recensioni

(178)

49 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

1st class service and products

I've bought a few football shirts from Toffs over the years, 1st class service and products, if all companies had customer service and helpful staff like Toffs, then the UK would be leading the world in sales and quality.

I had a retro Sheffield Wednesday football shirt made to order and throughout the order I was helped and kept informed all the time.
Delivery was faster than they said and the shirt was absolutely lovely,
Thank you Toffs
John B

12 giugno 2022
Non scritta su invito
Valutata 5 stelle su 5

Outstanding Customer Service

I bought shirts from Toffs back in the 1990's and found their products to be of great quality.
I found a t-shirt recently on their website that was perfect for an upcoming occasion. I needed to contact them about the product after purchasing and can honestly say that the customer service I received was among the best I have ever had.
The t-shirt was received in good time and was of the same quality as those I bought 20+ years ago. I will definitely be buying more from them.
Great experience, quality product, fast delivery and outstanding customer service.

21 maggio 2022
Non scritta su invito
Valutata 5 stelle su 5

“Escape to victory"

After looking for an “Escape to victory” allies shirt, I found one at Toffs. I called them about sizing and they were so wonderful. I spoke with a lovely person called Laura. She was so helpful with her information and knowledge on the product. It arrived the following day personalised as well with my favourite number. The shirt fitted perfectly and is of a decent quality. Highly recommended company and great staff.

25 aprile 2022
Non scritta su invito
Valutata 5 stelle su 5

Fantastic

Fantastic service. Ordered a Holland 1974 retro shirt as a present a week before. Thought I’d left it too late so emailed them and got an immediate response saying it’s being dispatched that evening and was delivered to me the next day. Good quality shirt, slightly on the large side but a reliable website with good products. Happy with it

24 aprile 2022
Non scritta su invito
Valutata 5 stelle su 5

Great Product and Service

Great Product, Service and Customer Support.

I ordered two shirts at short notice for a special occasion and I could not be happier with the outcome. There were a number of emails and a couple of phone calls and the shirts arrived well in time and are of great quality and fit.

Great job, thanks

23 aprile 2022
Non scritta su invito
Valutata 5 stelle su 5

Excellent customer service

After looking for an “Escape to victory” allies shirt, I found one at Toffs. I called them about sizing and they were so wonderful. I spoke with a lovely person called Laura. She was so helpful with her information and knowledge on the product. It arrived the following day personalised as well with my favourite number. The shirt fitted perfectly and is of a decent quality. Highly recommended company and great staff.

22 aprile 2022
Non scritta su invito
Valutata 5 stelle su 5

Highly recommended

Was so nervous to order a vintage Argentina shirt for a Christmas present. 1. Most sites looked dodgy 2. I didn't think it woul arrive on time.
I had seen so many bad reviews of other sites and a few bad ones of Toffs on here. But I took my chances with Toffs based on the positive reviews. My gamble paid off the short is absolutely gorgeous. Great material, woven badge. Delighted. Thank you Toffs. Delivery was incredibly fast too, which was a relief.
I need to exchange to a different size, so here's hoping their returns is a good as their merchandise.
I really want a short for myself now. #Jealous

30 dicembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Could not be happier, if I tried …

Shipping from England to here in Toronto-Canada was faster than Kylian Mbappé running from endline to endline on a footie pitch. And as for the two ‘SFA’ shirts I purchased (Kenny ‘The King’ Dalglish #8 & Denis ‘The Lawman’ Law #10) both my son & I truly could not be happier with the overall look, fit & unrivalled attention to detail on each of our shirts either. So on behalf of us both, job very well done, Lads. Thanks, again. Cheers!!! 🍻

2 ottobre 2021
Non scritta su invito
Valutata 1 stelle su 5

Poor service! Poor quality!

Double check your items! Including under the armpits before you wear! I purchased a top and it was worn once and washed once and then I discovered a small hole in the armpit which has clearly been caused by a dropped stich! However, apparently this was caused by wearing once and washed once? Under the armpit?????
If you like Primark quality at designer prices then this is the company to use!

Thanks for the reply… however, I never requested for you guys to rectify the faulty item!! I wanted a full refund or a new replacement, which you declined. So please. Do not insult my intelligence, this hole has occurred from a dropped stitch not from being caught anywhere by anything!!!!!!!!!!!!!

24 settembre 2021
Non scritta su invito
Logo di TOFFS

Risposta di TOFFS

We're sorry to learn you're unhappy with the service received. Having reviewed your order, item and correspondence we have simply stated that: 'Due to the item being worn and washed we're unable to determine when, where or how the minor hole has occurred' it may have caught in the wash or when worn, or may have been received this way...we're unable to determine. This has been corrected as requested and is on its way to you.

Valutata 1 stelle su 5

I ordered a dumbell set to do armcurls…

I ordered a dumbell set to do armcurls and work out with 6 months ago. I have yet to re iece my dumbells! I got ripped off!!!!!

19 giugno 2021
Non scritta su invito
Logo di TOFFS

Risposta di TOFFS

Good morning Mr Hardiman, I'm sorry to learn your order has not been received however, we, Toffs - The Old Fashioned Football Shirt Co. do not sell dumbbells'. Please remove this review as we're not the company you have ordered these from. Thank you in advance. Kind regards, Toffs

Valutata 1 stelle su 5

Customer service is terrible

Customer service is terrible. Item out of stock but no communication and when I chased I got a rude response with no apology. Still waiting for my shirt.
Won’t buy from them again.

16 giugno 2021
Non scritta su invito
Logo di TOFFS

Risposta di TOFFS

Good afternoon Mr Reilly, I'm sorry to learn you're unhappy with the customer service you've received, this has been brought to our management attention. Regarding your purchase, I have located the order for you and can confirm this has been created within the lead time indicated on our website when purchased from www.Toffs.com and is scheduled to leave us tomorrow via Royal Mail. You should be provided a tracking number directly from Royal Mail, however, if this is not received please let us know as we can provide it for you.
Kind regards,
Toffs

Valutata 2 stelle su 5

Nice embroidered badge

I bought a black rugby vintage jumper the one with the embroidered rose for England looks good a nice cheaper version of the Kent and curwen style however the material the rose is sewn onto has mostly come away when I washed it before use and the rest is bobbled so looks worn out

3 maggio 2021
Non scritta su invito
Logo di TOFFS

Risposta di TOFFS

Hi Jason, I'm sorry to learn you're unhappy with your item. This is certainly not the standard of Toffs items when the instructions are followed. Please contact our customer service team via enquiries@toffs.com with your order details and we will look further into this for you.
Regards,
Toffs

Valutata 1 stelle su 5

Don't bother...

Still waiting for a shirt we ordered as a present in February. No idea when it will arrive but its a bit late now! I wont be ordering again from this company...

25 aprile 2021
Non scritta su invito
Logo di TOFFS

Risposta di TOFFS

Good morning, I'm sorry to hear your item is yet to arrive. Our production schedule for orders placed directly through Toffs.com is a maximum of 28 days, this is indicated on the item when ordered as can be anywhere from 1-2 weeks to 3-4 weeks, therefore anything ordered in February directly from Toffs.com would have been manufactured and dispatched long before now. Have you made contact with our customer service to trace this through Royal Mail? Please do so via enquiries@toffs.com with your order details and we will happily help you and try to locate the missing parcel. Kind regards, Toffs

Valutata 5 stelle su 5

Ordered a shirt for my sons birthday

Ordered a shirt for my sons birthday. It was clear from the website that it would take slightly longer due to it being a kids shirt that is specially made but I went ahead with the purchase as my son had asked for it as I have a similar adult 1. I was emailed by toffs asking if it was a gift and that they could send a card out free of charge with a message for my son. This was a really nice touch and the card came quickly and was lovely to give my son on the day so he could look forward to it coming. The shirt arrived today and as always with toffs it is excellent quality and looks great. Thanks for a great service will 100% recommend and use again.

19 marzo 2021
Non scritta su invito
Logo di TOFFS

Risposta di TOFFS

Hello,

Thank your for your kind review. I'm pleased to hear your order has arrived and you and your son are both happy with your purchase. I hope he had a wonderful birthday and didn't have too long to wait.

Kind regards,
Toffs

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