Tile Mountain Recensioni 

41.063
TrustScore 4.5 su 5

4,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Absolutely amazing service. They looked after me at every step of the delivery journey. QR codes to report if any damage was done during delivery on the packaging. It just shows that they wanted it... Leggi di più

Valutata 5 stelle su 5

Excellent service and quick delivery from Tile Mountain Ordered 3 tile samples for my kitchen renovation project. There was an issue with the shipping carrier delivering to the wrong place, but t... Leggi di più

Valutata 4 stelle su 5

Prices are very competitive. Wasn't told order was delayed due to not all being in stock, I had to keep an eye on web site then cancel part of it to make sure we got the tiles in time. Didn't a... Leggi di più

Valutata 5 stelle su 5

I received again an excellent service by tile mountain team. Seemab Sarfaraz provided excellent customer support. I had some problems in ordering. It was my mistake. Soon after ordering I realised my... Leggi di più

Dettagli dell'azienda

  1. Ditta specializzata in pavimentazioni
  2. Ristrutturatore di bagni
  3. Arredatore d'interni
  4. Negozio di articoli da cucina

Informazioni su Tile Mountain

Scritti dall'azienda

Welcome to Tile Mountain, the one-stop online shop for all your floor and wall tile needs. Founded with over 30 years of expertise in the tile industry, we've become one of the UK's most trusted tile retailers, offering an unrivalled range of high-quality tiles at competitive prices.

Our expansive collection is not just limited to tiles; it includes a diverse range of flooring options to cater to all your needs. From classic ceramics and modern porcelain to designer tiles, we also offer outdoor slabs, vinyl, and laminate flooring. Sourced directly from trusted manufacturers around the globe, we ensure that each product meets our rigorous standards for quality.

Customer experience is paramount to us at Tile Mountain. Utilising a low-cost operating model and an internal escalation process, our dedicated support team works tirelessly to offer you a seamless shopping experience. We understand that choosing the right tile is crucial, which is why we offer a free sample service that delivers cut samples right to your door.

Fast, reliable delivery is another cornerstone of our customer-focused ethos. We pride ourselves on offering prompt deliveries across the UK, enabling you to complete your projects on time.

Your feedback is invaluable. Feel free to browse through our customer reviews to get a sense of what you can expect from Tile Mountain. We appreciate both your positive comments and constructive criticisms.

Contact us for any inquiries. Our customer service team is available via email, phone, and live chat, offering multiple avenues for your convenience.

Thank you for considering Tile Mountain for your tiling needs. We invite you to become a part of our ever-growing community of satisfied customers.

Transform your space today with our stunning tile ranges. Visit our website to explore our offerings and don't forget to share your experience with us here on Trustpilot.

Tile Mountain

Scritti dall'azienda

Affordable Quality:
Every tile is rigorously tested to meet our high standards. We sell our products at fantastic low prices and offer a free cut sample service to view the tiles before purchase. Visit our website to explore our full range.
Customer-Centric:
Committed to providing a seamless shopping experience. Our friendly customer service team is available to offer expert advice or quotations via online chat, emails, phone, WhatsApp, or social media.
Fast UK Delivery:
We offer free next-day delivery on orders over £299 to the majority of postcodes. We also have a number of showrooms around the country to collect from.
Your Voice Drives Our Progress:
We greatly value your feedback—be it positive or constructively critical. Our senior management team actively reviews all customer feedback as part of our ongoing commitment to excellence. Your insights play a crucial role in shaping our strategies, allowing us to continually move our business forward and better serve you.

Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

41K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,7

Tutte le recensioni

(41.063)

3138 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Good price, quality

Good price, delivered quickly and a friendly driver. The tiles are great, terracotta, all went down well and are good quality. I'm.in the building trade.

23 luglio 2026
Valutata 4 stelle su 5

My order was changed 3 different days

My order was changed 3 different days. Annoying.
The three guys delivering couldn’t find my house. I had to go down to the main road to help them .
I’m going to order tiles tomorrow and I’m a little worried the same might happen again.

29 luglio 2026
Valutata 5 stelle su 5

Very Satisfied

Ordered some samples, very easy and arrived really quickly. Still making up our minds but will probably be placing an order soon

29 luglio 2026
Valutata 5 stelle su 5

Absolutely amazing service

Absolutely amazing service. They looked after me at every step of the delivery journey. QR codes to report if any damage was done during delivery on the packaging. It just shows that they wanted it to come all in one piece.

The flooring itself is flawless. It got laid down beautifully and easy.

30 luglio 2026
Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. I had an issue with 29 damaged tiles, but the team responded quickly and processed a partial refund. Communication was helpful throughout, and I’m very pleased with how the matter was resolved. Five stars!

13 agosto 2026
Non scritta su invito
Valutata 1 stelle su 5

You make it so hard to return that it…

You make it so hard to return that it is not worth it. Poor service

30 luglio 2026
Logo di Tile Mountain

Risposta di Tile Mountain

Hi Kevin,

We’ve reached out to request some further information so our team can look into this for you and work towards a resolution. We look forward to hearing from you.

Best Wishes
The Tile Mountain Team

Valutata 5 stelle su 5

fast and helpful

I made a mistake on my order, as i noticed the tiles were out of stock after paying. my fault! so i called the helpline and spoke with Saba, she was very helpful and fast to help. i requested a refund for the tiles that were out of stock, Saba was strait on to it with no nonsense questions. refund received quickly.

13 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Great communication

Great communication, friendly and professional understanding of client issues, resulting in a great resolution to personal online difficulties. I wouldn’t hesitate to recommend Tile Mountain to friends, especially the dedicated help of Katz, who dealt with my problem immediately and efficiently, and inspired total confidence in this companies policies regarding client comes first. The tiles arrived on time, as was promised. 100% satisfaction and 5 star rating.

8 agosto 2026
Non scritta su invito

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