Tile Mountain Recensioni 

40.990
TrustScore 4.5 su 5

4,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

We have had several samples, delivered really quickly. Finally went to the shop as its so difficult to choose as all are so nice. Had a really positive experience with the chap in there, very knowled... Leggi di più

Valutata 4 stelle su 5

Tiles are good, company is efficient, the tile delivery didn't go well at all, I ended up having to help the driver offload 1.3t of tiles by hand myself because the pallet couldn't be moved by his equ... Leggi di più

Valutata 5 stelle su 5

Really helpful staff at the shop in Southampton, delivered on time and a very good product. If the amount of time you are given to unpack and inspect was reasonable (24hours is not if you've got more... Leggi di più

Valutata 5 stelle su 5

Ordered samples (which may I add are free- amazingg!!!) for my bathroom flooring and ended up really liking one of them. Ordered the tiles for my bathroom, arrived promptly, perfectly packaged and abs... Leggi di più

Dettagli dell'azienda

  1. Ditta specializzata in pavimentazioni
  2. Ristrutturatore di bagni
  3. Arredatore d'interni
  4. Negozio di articoli da cucina

Informazioni su Tile Mountain

Scritti dall'azienda

Welcome to Tile Mountain, the one-stop online shop for all your floor and wall tile needs. Founded with over 30 years of expertise in the tile industry, we've become one of the UK's most trusted tile retailers, offering an unrivalled range of high-quality tiles at competitive prices.

Our expansive collection is not just limited to tiles; it includes a diverse range of flooring options to cater to all your needs. From classic ceramics and modern porcelain to designer tiles, we also offer outdoor slabs, vinyl, and laminate flooring. Sourced directly from trusted manufacturers around the globe, we ensure that each product meets our rigorous standards for quality.

Customer experience is paramount to us at Tile Mountain. Utilising a low-cost operating model and an internal escalation process, our dedicated support team works tirelessly to offer you a seamless shopping experience. We understand that choosing the right tile is crucial, which is why we offer a free sample service that delivers cut samples right to your door.

Fast, reliable delivery is another cornerstone of our customer-focused ethos. We pride ourselves on offering prompt deliveries across the UK, enabling you to complete your projects on time.

Your feedback is invaluable. Feel free to browse through our customer reviews to get a sense of what you can expect from Tile Mountain. We appreciate both your positive comments and constructive criticisms.

Contact us for any inquiries. Our customer service team is available via email, phone, and live chat, offering multiple avenues for your convenience.

Thank you for considering Tile Mountain for your tiling needs. We invite you to become a part of our ever-growing community of satisfied customers.

Transform your space today with our stunning tile ranges. Visit our website to explore our offerings and don't forget to share your experience with us here on Trustpilot.

Tile Mountain

Scritti dall'azienda

Affordable Quality:
Every tile is rigorously tested to meet our high standards. We sell our products at fantastic low prices and offer a free cut sample service to view the tiles before purchase. Visit our website to explore our full range.
Customer-Centric:
Committed to providing a seamless shopping experience. Our friendly customer service team is available to offer expert advice or quotations via online chat, emails, phone, WhatsApp, or social media.
Fast UK Delivery:
We offer free next-day delivery on orders over £299 to the majority of postcodes. We also have a number of showrooms around the country to collect from.
Your Voice Drives Our Progress:
We greatly value your feedback—be it positive or constructively critical. Our senior management team actively reviews all customer feedback as part of our ongoing commitment to excellence. Your insights play a crucial role in shaping our strategies, allowing us to continually move our business forward and better serve you.

Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

41K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(40.990)

3060 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great

Great choice of tiles, extremely quick delivery delivered to you door. Very well packaged

23 luglio 2026
Valutata 1 stelle su 5

Extremely disappointed with Tile…

Extremely disappointed with Tile Mountain / Bathroom Mountain — poor quality and no responsibility taken.

I purchased a complete bathroom renovation package, including shower, toilet, shower tray, vanity unit and tiles, spending around £2,800. These products were installed in a new bathroom and were hardly used, but I have experienced multiple serious problems.

The issues are clearly related to product quality and manufacturing faults:

* The shower is not working properly and is not providing hot water consistently.
* The toilet seat has sharp edges and is uncomfortable and unsafe to use.
* The shower tray is leaking water.
* The vanity unit became damaged and broken within a very short period after installation.

I contacted the company expecting them to inspect and take responsibility, but instead my concerns have not been properly accepted or resolved. For a company selling bathroom products, the quality control should be much better, especially when customers are spending thousands of pounds.

This experience has caused stress, delays and extra costs during my renovation. I would not recommend buying from this company unless you are prepared to deal with problems and a lack of proper support afterwards.

Very disappointing experience from a company where I expected quality products and customer service.

6 luglio 2026
Logo di Tile Mountain

Risposta di Tile Mountain

Hi Gaurav,

As this is a duplicate of your other review relating to a Bathroom Mountain order, our response remains the same. The matter has already been fully investigated by the Bathroom Mountain Customer Service team, who have provided their findings and offered resolutions where appropriate.

If you'd like to discuss the matter further, please continue your correspondence directly with the Bathroom Mountain Customer Service team.

Best wishes,

The Tile Mountain Team

Valutata 1 stelle su 5

Extremely disappointed with Tile…

Extremely disappointed with Tile Mountain / Bathroom Mountain — poor quality and no responsibility taken.

I purchased a complete bathroom renovation package, including shower, toilet, shower tray, vanity unit and tiles, spending around £2,800. These products were installed in a new bathroom and were hardly used, but I have experienced multiple serious problems.

The issues are clearly related to product quality and manufacturing faults:

* The shower is not working properly and is not providing hot water consistently.
* The toilet seat has sharp edges and is uncomfortable and unsafe to use.
* The shower tray is leaking water.
* The vanity unit became damaged and broken within a very short period after installation.

I contacted the company expecting them to inspect and take responsibility, but instead my concerns have not been properly accepted or resolved. For a company selling bathroom products, the quality control should be much better, especially when customers are spending thousands of pounds.

This experience has caused stress, delays and extra costs during my renovation. I would not recommend buying from this company unless you are prepared to deal with problems and a lack of proper support afterwards.

Very disappointing experience from a company where I expected quality products and customer service.

20 luglio 2026
Non scritta su invito
Logo di Tile Mountain

Risposta di Tile Mountain

Hi Gaurav,

As this is a duplicate of your other review relating to a Bathroom Mountain order, our response remains the same. The matter has already been fully investigated by the Bathroom Mountain Customer Service team, who have provided their findings and offered resolutions where appropriate.

If you'd like to discuss the matter further, please continue your correspondence directly with the Bathroom Mountain Customer Service team.

Best wishes,

The Tile Mountain Team

Valutata 5 stelle su 5

Excellent customer service!

Darren went over and above to accommodate my request to collect the tiles I wished to purchase from store. It was a pleasure to deal with him. Hopefully I will be equally happy with the tiles when they arrive.

6 agosto 2026
Valutata 5 stelle su 5

I had a great experience with this…

I had a great experience with this company. The customer service was excellent throughout, and Fahad was especially helpful. He kept me updated, answered my questions promptly, and worked hard to resolve my issue in a professional and friendly manner.

I'm very pleased with the level of support I received and would definitely recommend this company based on my experience. Thank you, Fahad, for your outstanding customer service!

6 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

All went well. I had ann issue with a few broken tiles but they were quickly replaced.
Very pleased with the Service would purchase from them again .

15 luglio 2026

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più