Very nice experience and very helpful for us for tickets booking for our preference and convenience. Dave help us lot to find best option because we're booking flights for my mother-in-law and she is... Leggi di più
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shammika customer service in todays book fromLHR to Chennai is excellent. Shammika is advised and guided on travel to Inida with convenient time of Depature and Ariival in view of my age (Se... Leggi di più
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Our booking did not went through, had a connect with jacob and he made us stress free and patiently helped us resolving out query and successfully helped us to book the tickets. He was really helpful... Leggi di più
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AirIndia rescheduled my India fllight and gave a very long layover. Pavneet from Tickets To India helped us out with out any fuss. I have found all the customer care agents to be very professional and... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Tickets to India - Your Trusted Partner for Affordable Travel At Tickets to India we specialise in providing affordable, reliable, and hassle-free travel services to India and worldwide. With over 50 years of industry experience, our mission is to connect families, friends, and cultures through seamless flight & hotel bookings, unbeatable fares, and round the clock customer support. Whether you’re flying for leisure, business, or reuniting with loved ones, we take pride in offering very competitive deals on all major airlines, easy booking processes, and personalised service from our UK & India based travel experts. Our loyal customers return time and again for our transparent pricing, flexible payment options, and commitment to making every journey smooth and stress-free. Let us help you create memorable travel experiences—because at Tickets to India, your journey matters. Call us on 020 8518 9100 or book online at www.ticketstoindia.co.uk
Informazioni di contatto
Lily House, 11-12 The Shrubberies, George Lane, London, E18 1BD, London, Regno Unito
- +44(0)2085189100
- cc@ticketstoindia.co.uk
- www.ticketstoindia.co.uk
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7K recensioni
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Ha risposto al 90% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
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Very poor service- Check terminal connections as it’s not their protocol to make customer aware of this
Very poor service. Misleading customer and not giving information about terminal changes. Always check the ticket before booking. The agent says to check the passenger details but befo You do that please check the terminal details as tickets to India are selling cheaper tickets from different terminal connections without getting it to the customer’s knowledge. I have to go through this pain now with two little kids. I spoke to various agents within the team and none of them were able to assist and kept saying you have to only use the person who did your booking who apparently just keeps ignoring you. Very bad service. Very stressful rather please go to the airline website and book directly.
16 febbraio 2026
Non scritta su invito
Risposta di Tickets to India
Dear Jo,
Unfortunately we can not trace your booking details as you have not provided a full name, booking reference or any other identifying information. In addition, your comments that we are "selling cheaper tickets from different terminal connections without getting it to the customer’s knowledge" do not make sense. All bookings that we make for customers are made using a booking system called a GDS. The information provided comes directly fronm the respective airlines and it is therefore physically impossible for us to to do what you have suggested.
We would of course welcome the opportunity to assist you and resolve any issues that you may have and have sent you a message via the Trustpilot app to request more details/ further information. Alternatively, you can contact our customer care team at cc@ticketstoindia.co.uk
We look forward to hearing from you.
Kind regards,
Customer Care Team
Risposta di Tickets to India
Hi Prosenjit,
Many thanks for your positive feedback. We are delighted to hear that you received great service.
We appreciate you choosing Tickets to India and look forward to assisting you with your future travel needs.
Kind regards,
Customer Care Team
Amazing service
I had the most amazing brilliant customer service by Jaz. She did everything what I asked for. She didn’t complain she even gave more information what I needed to know. She was so helpful she went out of her way to help. You don’t get customers service like that anymore. We need people like Jaz who knows how to talk and help customers not patronising them or be rude because they can’t be bothered to do their job properly. I had the most brilliant service with Jaz I would recommend her at anytime. She was good at her job so keep it up.
16 febbraio 2026
Non scritta su invito
Risposta di Tickets to India
Hi Manisha,
Thank you so much for your wonderful and detailed feedback. We are absolutely delighted to hear that Jazz provided you with such amazing customer service, going out of her way to help and providing extra information without any complaint.
Your kind words truly capture the exceptional level of care and dedication we strive for, and we completely agree that Jazz's approach—helpful, respectful, and knowledgeable—is exactly what great service looks like.
We are incredibly proud to have Jazz on our team and will be sure to pass your heartfelt appreciation and high recommendation directly to her. Thank you for recognising her efforts.
Tickets to India looks forward to being of service to you again soon.
Kind regards,
Customer Care Team
Shajini
I just did a flight booking with Kirti and the whole process was very easy and she was very helpful to sort my issue with booking.
14 febbraio 2026
Non scritta su invito
Risposta di Tickets to India
Hi Shajini,
Thank you for your positive feedback. We are delighted to hear that Kirti made your booking process very easy and was so helpful in sorting out your issue.
We will be sure to pass your kind words on to Kirti. Thank you for choosing Tickets to India.
Kind regards,
Customer Care Team
Very good customer service Priya
Very good customer service Priya, keep it up
13 febbraio 2026
Non scritta su invito
Risposta di Tickets to India
Hi Farooq,
Thank you for your positive feedback. We are delighted to hear that Priya provided you with very good customer service.
We will be sure to share your encouraging words with her. Thank you for choosing Tickets to India.
Kind regards,
Customer Care Team
Risposta di Tickets to India
Hi Ketan,
Many thanks for rating your experience with Tickets to India as five star. We hope that we can be of assistance to you again very soon.
Kind regards,
Customer Care Team
Great experience thanks to Sandy K
Great experience thanks to Sandy K! She was friendly, polite, and truly delivered excellent customer service from start to finish.
9 febbraio 2026
Non scritta su invito
Risposta di Tickets to India
Hi Ajrules,
Thank you for your kind comments. We are delighted to hear that you had a great experience and that Sandy was friendly, polite, and delivered excellent customer service throughout your booking process.
We will be sure to share your kind words with Sandy. Thank you for choosing Tickets to India.
Kind regards,
Customer Care Team
Zazz, Tickets to India
Zazz, Representative from Tickets to India, was really helpful in booking the tickets
9 febbraio 2026
Non scritta su invito
Risposta di Tickets to India
Hi Ananth,
Thank you for your positive feedback. We are pleased to hear that Jazz was really helpful in booking your tickets.
We will be sure to pass your kind words on to her. Thank you for choosing Tickets to India.
Kind regards,
Customer Care Team
Excellent service
I would like to share my feedback for Sandy K., who assisted me with booking my flight ticket.
Sandy was professional, helpful, and efficient throughout the booking process. All details were clearly explained, and the ticket was booked accurately and on time. The entire process was smooth and helped make my travel planning stress-free.
I truly appreciate Sandy , for support and dedication. Thank you for providing such excellent service.
6 febbraio 2026
Non scritta su invito
Risposta di Tickets to India
Hi Sagar,
Thank you for taking the time to share such detailed and positive feedback. We are delighted to hear that Sandy provided you with excellent, professional, and efficient service, clearly explaining all details and ensuring a smooth, accurate, and stress-free booking process.
We truly appreciate your kind words and will be sure to pass your appreciation on to Sandy. Thank you for choosing Tickets to India.
Kind regards,
Customer Care Team
When my flight was cancelled
When my flight was cancelled, I expected a long and stressful process — but thanks to my agent, it was the complete opposite. She helped me straight away, explained everything clearly, and handled the situation with such professionalism and kindness. Her support was exceptional, and she genuinely went above and beyond. Amazing service and a real credit to the company. Her name is Priya and I just want to say thank you for your kindness, support and help.
6 febbraio 2026
Non scritta su invito
Risposta di Tickets to India
Hi Payal,
Thank you so much for sharing your feedback during what could have been a very stressful situation. We are truly sorry to hear about your cancelled flight, but we are incredibly grateful that Priya was able to step in and turn the experience around with such immediate, clear, and kind support. It means a great deal to us that her professionalism and dedication made such a positive difference, and we are very proud to have her as part of our team.
We will be sure to pass your sincere thanks directly to Priya. We truly appreciate your trust in us. Tickets to India wishes you safe and smooth travels ahead.
Kind regards,
Customer Care Team
EXCELLENT Experience from Tickets to…
EXCELLENT Experience from Tickets to India.
Specifically from Ms. Jazz who provided excellent customer service and professionalism from Ms. Jazz while booking a last minute air ticket to India today.
Much appreciated. Well done, Ms. Jazz and Tickets to India.
5 febbraio 2026
Non scritta su invito
Risposta di Tickets to India
Hi Natasha,
Thank you for your kind feedback, especially as this was a last-minute booking. We are delighted to hear that you had an exceptional experience and that Jazz provided such outstanding customer service and professionalism throughout the process.
We will be sure to pass your well-deserved appreciation on to Jazz and the team. Thank you for choosing Tickets to India, and we wish you a safe and pleasant journey.
Kind regards,
Customer Care Team
Sandy.K - You are the best
I made a booking for my flight with TicketsToIndia. I ended up booking a wrong flight, but Sandy K made a huge help in getting me the right flight with baggage upgrade at “No Extra Cost”. It’s only because of customer service like this I have been using their service to book flight for almost a decade. Thank you very much Sandy.K I truly appreciate the help today.
4 febbraio 2026
Non scritta su invito
Risposta di Tickets to India
Hi Sundarraman,
Thank you for your incredibly kind feedback and continued loyalty to Tickets to India.
We are deeply grateful for your custom and trust over the past decade and are truly delighted that Sandy could provide such outstanding assistance to you. It’s gpod to know she was able to correct the booking and secure your right flight with a baggage upgrade at no extra cost. We are very proud to have Sandy on our team, and we completely agree that service like hers is what builds lasting relationships.
We will be sure to pass your heartfelt thanks and appreciation directly to Sandy.
Thank you for your continued loyalty to Tickets to India.
Kind regards,
Customer Care Team
My experience with ticket to India has…
My experience with ticket to India has been fantastic everytime I reach out to them. All thanks to Sandy K for the fabulous service she has been providing and her efficiency with dealing with my enquiries. Sandy has always been helpful and clear with providing the necessary information. Sandy is a great asset to the company with proven customer service skills. Thank you Sandy for your great customer service.
18 gennaio 2026
Non scritta su invito
Risposta di Tickets to India
Hi Mrs. Palha,
Thank you for such a heartfelt review.
We are truly delighted to hear that your experience with us has been fantastic every time you need our support, and we sincerely appreciate your consistent trust. Your high praise for Sandy is wonderful to read — we are very proud to have her on our team and completely agree that her efficiency, helpfulness, clarity, and proven customer service skills make her a great asset.
We will be sure to pass your special thanks directly to Sandy. Thank you for choosing Tickets to India.
Kind regards,
Customer Care Team
Worst Customer Support
Have been chasing them to get a cancellation/reschedule receipt for my insurance on their whatsapp and everytime have been told that it will be sent. Just false promises by Baljit & Rahul. Now they just read the message and ignore
3 febbraio 2026
Non scritta su invito
Risposta di Tickets to India
Dear Shilton,
We are sorry to hear that there was a delay in getting you your receipt for your date change. We understand that Rahul has now taken care of this and we hope that you now have everything that you require for your insurer.
If you do need anything else from our side, please do not hesitate to get in touch and we will assist. You can reach us at cc@ticketstoindia.co.uk
Kind regards,
Customer Care Team
Sandy.k helped me to book tickets
Sandy.k helped me to book tickets, she was professional and supportive during the process.
31 gennaio 2026
Non scritta su invito
Risposta di Tickets to India
Hi Swapna,
Thank you for your positive feedback. We are pleased to hear that Sandy.K was professional and supportive while helping you book your tickets.
We will be sure to share your kind words with her. Thank you for choosing Tickets to India.
Kind regards,
Customer Care Team
Tickets to india website is very…
Tickets to india website is very helpful and reasonable price.
Also there customer care staff very good.
Customer representative JAZZ ,- she help me out all the way and she is very calm .
Will book ticket from here.
27 gennaio 2026
Non scritta su invito
Risposta di Tickets to India
Hi Vikram,
Thank you for your positive and detailed feedback. We are delighted to hear that you find our website very helpful and our prices reasonable, and that you received excellent support from our customer care team.
It’s wonderful to know that Jazz, in particular, was very calm and helpful all the way through. We will be sure to pass your compliments on to her.
We look forward to assisting you with your future bookings.
Kind regards,
Customer Care Team
Extremely frustrating and stressful…
Extremely frustrating and stressful experience booking and changing flights with Tickets to India. I spoke with Baljit and Neha. After my mother passed away, we needed to bring our London–India flights forward and provided proof of death, but we were not offered any bereavement fare or alternative support options.
During the process we were sent incorrect passenger details (names) and incorrect dates, which created additional delays. We also experienced repeated price increases after we had already agreed to and paid an amount: we paid £350 for a flight initially quoted at £300, then the next day were told we needed to pay an additional £200 for the same itinerary, and later the same day the additional amount increased again.
On that same day, I could see new flights available for around £600, but the total we ended up paying was about £900 for the change.
When I asked to escalate to a manager, I was not given manager contact details, and the call transfer did not reach someone who identified themselves as a manager. Overall, I felt pressured and unsupported during a bereavement situation. After many years of using this agency, I won’t be using them again
31 gennaio 2026
Non scritta su invito
Risposta di Tickets to India
Dear Monal,
We are of course very sorry to hear about your mother's passing. On behalf of the whole team here, please accept our sincere and heartfelt condolences to you and your family for your loss.
With regards to bereavement fares, as you may appreciate, as an agent we can only offer whatever is available and we would certainly have done so if this had been a possibility.
Concerning the price paid for the date change, as explained to you by Neha, she made an error with the quote and despite her best efforts to be able to secure the tickets at the agreed price, this was not possible. At this point, Neha offered to refund what you had already paid if you did not want to proceed but you opted (understandably, given the circumstances) to proceed with the date change. We can only apologise for the error on the part of Neha and assure you that this was a genuine mistake.
With regards to the prices that you saw for new flights, unfortunately it is not as simple as comparing like for like as when doing date changes the seats need to be booked in a certain class. Again, we apologise if this was not better explained to you by the team.
We very much appreciate your loyalty to Tickets to India over the years and would be sorry to lose you as a customer. We do hope that you may yet reconsider booking with us again.
Once again, we are sorry for your loss and our thoughts are with you and your family at this difficult time.
Kind regards,
Customer Care Team
Denied Check-in: Air India had no record of my booking from Tickets to India"I am extremely disappointed and…
I am writing this to warn other travelers about a serious issue I experienced with Tickets to India
I arrived at the airport for my Air India flight, but when I tried to check in, the airline staff informed me that they had not received passenger confirmation from this agency. Despite having a booking confirmation from Tickets to India, my name was not on the airline's manifest.
It is unacceptable for an agency to take payment and issue a confirmation without actually securing the seat with the airline. I am requesting an immediate explanation and a full refund for the service failure.
22 gennaio 2026
Non scritta su invito
Risposta di Tickets to India
Dear Keyur,
We are sorry to hear that you had issues with your ticket when checking in at the airport.
Please can you contact us urgently so that we can check and advise you further as you have not provided any information which allows us to identify a booking with us. You can email the team at cc@ticketstoindia.co.uk and we will get back to you.
We look forward to hearing from you.
Kind regards,
Customer Care Team
Sandy was the person who helped me she…
Sandy was the person who helped me she was really kind and helpful. Helped me in getting the tickets quickly and efficiently
30 gennaio 2026
Non scritta su invito
Risposta di Tickets to India
Hi Jovleena,
Thank you for your positive feedback. We are pleased to hear that Sandy was really kind and helpful, assisting you in getting your tickets quickly and efficiently.
We will be sure to pass your kind words on to Sandy. Thank you for booking with Tickets to India.
Kind regards,
Customer Care Team
Excellent Customer support Service
I am very happy with the support I received from Sarah. She assisted me throughout the process with great patience and professionalism. Sarah worked really hard to find the best possible deal for me and also ensured that all eligible vouchers were applied, which I truly appreciate.
She was knowledgeable, supportive, and went the extra mile to make sure everything was handled smoothly. I highly recommend Sarah for her excellent customer service and dedication. Thank you for the outstanding support!
30 gennaio 2026
Non scritta su invito
Risposta di Tickets to India
Hi Sethuraman,
Thank you for such a detailed and glowing review. We are delighted to hear about your excellent experience and that Sarah provided such outstanding support with great patience, professionalism, and dedication. It’s wonderful to know she worked hard to find you the best possible deal and ensured all eligible vouchers were applied, making the entire process smooth.
We are incredibly proud to have Sarah on our team and will be sure to share your high praise with her. Thank you for your strong recommendation and for choosing Tickets to India.
Kind regards,
Customer Care Team
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