Aki was absolutely amazing from start to finish. He moved me from EE and onto Three without any effort from myself.He also set me up with a beautiful new tablet! What an amazing experience!
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Sede
Cambia sede45 Bedford Way, Unit 13, The Beacon Shopping Centre, NE29 6QA North Shields, North, GB
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Brett was really helpful. Spent time cleaning the charging port of my phone when it had completely stopped working. Relieved! Great customer service
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Fantastic service! A nice friendly man called Brett helped me out. I urgently needed some help regarding a dementia friendly phone for my Dad and had issues talking to another provider on the phone! B... Leggi di più
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An incredible customer service experience from Paul, Brett and Aki. From having to get a new handset after my phone was stolen to getting my business line number back up and running due to complicatio... Leggi di più
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Dettagli dell'azienda
Informazioni su Three UK - 3Store North Shields
Scritti dall'azienda
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Scritti dall'azienda
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informazioni di contatto
45 Bedford Way, Unit 13, The Beacon Shopping Centre, NE29 6QA, North Shields, North, Regno Unito
- 01912574774
4,9
Eccellente
127 recensioni
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Thanks Paul
Very helpful explained everything i asked could not be happier thank you
2 settembre 2026
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Risposta di Three UK - 3Store North Shields
That’s fantastic to hear, Susannah! We’re delighted to hear that Paul was so supportive and took the time to walk you through the details clearly. Thanks for sharing your experience. 🌟 — Three Social Media Team
Risposta di Three UK - 3Store North Shields
That's fabulous! We're glad Andy gave you the support you needed. :) Thanks for the great review. – The Three Social Media Team
Truly amazing service from Andy
Truly amazing service from Andy, Always worry about getting new phones, it was made painless thabks to andy.
20 agosto 2026
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Risposta di Three UK - 3Store North Shields
So pleased Andy transformed what’s often a stressful moment into a simple, seamless experience 📱✨ Thank you for the lovely feedback, Joyce! – Three Social Media Team
Andy was amazing
Andy was amazing, sorted both me and my wifes phone, did the tranfers no problem 5 stars .
20 agosto 2026
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Risposta di Three UK - 3Store North Shields
Hey Michael, that’s superb! 🎉 We’re glad that Andy made sure everything was sorted out smoothly for you. – Three Social Media Team
Great service
Great service. Andy was amazing, would highly recommend
17 agosto 2026
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Risposta di Three UK - 3Store North Shields
Thanks a ton for your review, Lesley! 🎉 Andy really nailed it, and we look forward to serving you again. ☺️ — Three Social Media Team
Uncomplicated
Simple, fast, & so helpfull & saved me some money aswell ..... Brett from north shields network 3
8 agosto 2026
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Risposta di Three UK - 3Store North Shields
Wow, Scott! Your review is next level awesome! 🎉 Huge shout out to Brett for making it unforgettable. 😉 — Three Social Media Team
Andy was very polite & informative…
Andy was very polite & informative very helpful & explained it so we could understand everything.10/10 for service & helpfulness.
8 agosto 2026
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Risposta di Three UK - 3Store North Shields
Hi Mason, thank you for the perfect score. We are delighted that Andy broke everything down so clearly and ensured you had a great experience with us.— Three Social Media Team
NEW PHONE DAY
Got my new phone at North Shields Three shop from Andy, he was an amazing adviser and got me the best deals which is fab 👌 10/10 for the service.
8 agosto 2026
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Risposta di Three UK - 3Store North Shields
Hey Rachel, we’re really pleased to hear that Andy supported you so well in our North Shields store and helped you secure a great deal on your new phone. Thanks for sharing your feedback! 😊
-Three Social Media Team.
Very helpful and we got the answers and…
Very helpful and we got the answers and help we wanted
7 agosto 2026
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Risposta di Three UK - 3Store North Shields
Hey there! Your feedback is truly fantastic! 🌟 We absolutely love hearing that our team made everything simple and got you exactly what you needed. See you soon! 😉 — Three Social Media Team
Brett was kind and friendly
Brett was kind and friendly. He helped me with exploring the options and getting set up quick so I could have my broadband ready. He's also offered further help if needed once I am good to go and said I am always welcome to pop back by the shop. Excellent service at North Shields
7 agosto 2026
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Risposta di Three UK - 3Store North Shields
Oh wow, Ana! Thank you for sharing your thoughts about Brett and the North Shields team. 🌼 We’re so glad he could guide you along the way and get your broadband sorted so quickly. Here’s to many more smiling moments together! 💗 — Three Social Media Team
Brett was very helpful sorting out my…
Brett was very helpful sorting out my sons eSIM and got me a better deal on my phone too
6 agosto 2026
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Risposta di Three UK - 3Store North Shields
Hi Suzy! We absolutely love hearing this. We’re really glad Brett has given you such excellent support throughout. Hope you have a wonderful day! 😊 – Three Social Media Team
Thanks Aki!
Aki was amazing from start to finish! Sorted my data issues out immediately! 5 start all the way
6 agosto 2026
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Risposta di Three UK - 3Store North Shields
Hi Christine, we appreciate you leaving this review. It’s great to hear Aki offered clear guidance and ensured everything was handled efficiently for you.
— Three Social Media Team
Fantastic customer service
Fantastic customer service. Nothing too much trouble
5 agosto 2026
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Risposta di Three UK - 3Store North Shields
Lynn, we appreciate your brilliant 5⭐ feedback. It’s great to hear the team supported you so well and ensured everything was handled with care.
— Three Social Media Team
Great value for money and no…
Great value for money and no hassle—would definitely recommend!
Akin and Paul were amazing
5 agosto 2026
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Risposta di Three UK - 3Store North Shields
Thank you, Catie, for your 5 star review. We’re delighted to hear you had a wonderful experience. We truly appreciate your recommendation 🌟
Three Social Media Team
Very prompt and helpful service from…
Very prompt and helpful service from Paul and Andy.
1 agosto 2026
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Risposta di Three UK - 3Store North Shields
This made our day 🌈 Claire. We’re overjoyed Paul and Andy’s attentive support earned such wonderful praise 🌟
- Three Social Media Team
Great service from Paul and Andy.
Great service from Paul and Andy.
Sorted out a new three honor phone and linked it to a cracking deal.
Really impressed with and tied up with Vodaphone. Works well in Europe.
Looking forward to getting honor tablet in the near fture
1 agosto 2026
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Risposta di Three UK - 3Store North Shields
Hi Mark, thanks for the brilliant 5⭐ feedback. We’re delighted to hear that Paul and Andy delivered exceptional support and helped you switch to your new device with a fantastic offer, and it’s great to know you’re looking forward to your tablet as well.
– Three Social Media Team
Always upgrade with these guys
Always upgrade with these guys! Top class knowledge and customer service! Aki and the team are second to non! Brilliant is all i can say.
29 luglio 2026
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Risposta di Three UK - 3Store North Shields
Thank you for sharing this amazing 5⭐ review, Felix! We’re so pleased Aki and the team made your upgrade smooth and showed the level of service you’ve come to expect.
— Three Social Media Team
Great service came in with an issue…
Great service came in with an issue with my phone, and was fixed. I left the store came back in half an hour and it was all done.
29 luglio 2026
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Risposta di Three UK - 3Store North Shields
Hi Theresa, we’re really glad our team could fix your phone issue so quickly. It’s great to hear that everything was sorted within half an hour and you left fully satisfied.
– Three Social Media Team
Amazing service from Aki!
29 luglio 2026
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Risposta di Three UK - 3Store North Shields
Hi Jean, it's lovely to hear Aki made your visit such a pleasure. Your feedback made our day! ☺️ - Three Social Media Team
Absolutely amazing would 100% recommend…
Absolutely amazing would 100% recommend wouldn’t go anywhere else
28 luglio 2026
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Risposta di Three UK - 3Store North Shields
Thank you, Natalie. Knowing that you will not go anywhere else is the ultimate reward for our team, and we're so grateful for your recommendation. 😇 - Three Social Media Team
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