Three UK - 3Store Kensington Recensioni 

154
•
TrustScore 5 su 5

4,9

161 Kensington High Street, W8 6SU Kensington, London, GB

•

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Valutata 5 stelle su 5

I'm with O2 and they couldn't help me with my phone and my friend whose with three took me to three high street Kensington to ask if they can help. Evangeline was able to sort out the issues with my p... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Anna was great! She answered all of our questions and explained everything we were unsure about. She did her best to meet all of the requirements we needed and made the whole experience really easy. W... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Daniel Amini is the most helpful professional I have ever encountered. I know I can be a difficult costumer but his knowledge and manner is exemplary. I thank him so very much for his help and cool... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Daniel was extremely helpful. He not only helped us set up a digital bank account, he patiently described all the eSIM options and recommended a plan that works best for my daughter’s needs. We were a... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Elettronica e tecnologia

Informazioni su Three UK - 3Store Kensington

Scritti dall'azienda

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Scritti dall'azienda

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Informazioni di contatto

  • 161 Kensington High Street, W8 6SU, Kensington, London, Regno Unito

  • 02079382950

4,9

Eccellente

TrustScore 5 su 5

154 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(154)

34.024 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Zayd was so helpful as we were right…

Zayd was so helpful as we were right off the plane and a complete mess. He made setup so easy. Thank you!!

18 agosto 2026
Non scritta su invito
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Risposta di Three UK - 3Store Kensington

Hi Morgan, thanks for taking the time to share your experience. We’re happy Zayd was able to guide you through everything and make the process straightforward.
– Three Social Media Team

Valutata 5 stelle su 5

Very helpful

Very helpful, had issues with malware and Evangeline help me resolve it.

14 agosto 2026
Non scritta su invito
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Risposta di Three UK - 3Store Kensington

Hi Mohamed, we’re delighted to hear you had such a positive experience. Great to know Evangeline supported you and helped resolve the malware problem. Thanks for your kind words.
— Three Social Media Team

Valutata 5 stelle su 5

Service very good

Service very good, got a new case that has been recommended by Dan . Thank you also for showing me how to uodates my apps.

14 agosto 2026
Non scritta su invito
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Risposta di Three UK - 3Store Kensington

Hey Zennie, we’re delighted to hear that Dan was able to recommend the right case for you, and that our team helped you update your apps with ease. Thank you for your wonderful feedback! 😊
-Three Social Media Team.

Valutata 5 stelle su 5

I just wanted play games to help wìth…

I just wanted play games to help wìth my memories but my phone somehow got a virus. Thank you Eve for helping sort it out

13 agosto 2026
Non scritta su invito
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Risposta di Three UK - 3Store Kensington

Hey Inie, we’re really glad to hear that Eve was able to get your phone issue resolved quickly. Thank you for the feedback! 😊
-Three Social Media Team.

Valutata 5 stelle su 5

Thank you thank you for helping me…

Thank you thank you for helping me learn how to sending email . you're our angel Eve

12 agosto 2026
Non scritta su invito
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Risposta di Three UK - 3Store Kensington

Hey Norma, thanks for the glowing 5⭐ rating! We’re thrilled to hear that Eve helped make your experience easy and enjoyable.-Three Social Media Team

Valutata 5 stelle su 5

Thank for helping me set up the phone…

Thank for helping me set up the phone Anna you are very kind:)

8 agosto 2026
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Risposta di Three UK - 3Store Kensington

Hey Nelda, we’re really glad to hear Anna made the phone setup process easy and left such a kind impression. Thank you for your feedback. 😊
-Three Social Media Team.

Valutata 5 stelle su 5

Dan was so helpful with my new phone…

Dan was so helpful with my new phone contract, helping me pick the best phone and offering to set it up and do a discovery session to learn about the device 5*

8 agosto 2026
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Risposta di Three UK - 3Store Kensington

Hey Eileen, it’s great to hear Dan offered such supportive guidance and made getting your new phone and contract a smooth experience. Thanks for sharing your feedback. 😊
-Three Social Media Team.

Valutata 5 stelle su 5

Thank you for the help Evangeline

2 agosto 2026
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Risposta di Three UK - 3Store Kensington

Hi Eliza, thanks for the amazing review. We’re glad to know that Evangeline delivered top tier support and ensured a positive experience for you.
– Three Social Media Team

Valutata 5 stelle su 5

Staff very helpful

Staff very helpful, i usually go to hammersmith store. Happy staff here are nice and helpful especially Dan and Eve

31 luglio 2026
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Risposta di Three UK - 3Store Kensington

Hey Adoracion! 🎉 We absolutely love hearing this. Nothing beats walking away after receiving outstanding customer service. Dan and Eve are truly awesome! 😎 — Three Social Media Team

Valutata 5 stelle su 5

Evangeline is an angel

Evangeline is an angel, we suffered for 9 months when she left to work in another store. She always able solve any phone issues we have. Thank God she’s back

31 luglio 2026
Non scritta su invito
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Risposta di Three UK - 3Store Kensington

Hey Ali, we’re delighted to hear how much Evangeline has supported you over the years, and we understand how challenging it can be when a familiar face moves to another store. Thank you so much for your lovely feedback. 😊
-Three Social Media Team.

Valutata 5 stelle su 5

Absolutely brilliant

Absolutely brilliant, super friendly and totally efficient. I had wrestled with trying to transfer content of iPhone 14 to iPhone 17. Eve identified the problems and handled the whole process through to the end. A very happy customer I am.

30 luglio 2026
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Risposta di Three UK - 3Store Kensington

Hello John, we’re glad Eve guided you through the transfer and made everything easy for you. Thanks for sharing your experience. - Three Social Media Team

Valutata 5 stelle su 5

I felt sorry for Evangeline as she was…

I felt sorry for Evangeline as she was trying to transfer my stuff frim.my samsung to my new iphone as it was taking so long, bless her she persevered and still managed to serve other customers at the same time. I cant thank her enought for tge help

27 luglio 2026
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Risposta di Three UK - 3Store Kensington

Hey there! 🌷We’re thrilled to know Evangeline made your day special. Thank you for sharing such uplifting feedback! 💫☺️ — Three Social Media Team

Valutata 5 stelle su 5

Three Kensington High Street is my…

Three Kensington High Street is my favourite. Jo was great in the past, Daniel helped today with a better deal for my phone. I am very grateful. He was excellent.

25 luglio 2026
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Risposta di Three UK - 3Store Kensington

Hi Jean! Thanks a ton for giving Daniel a shoutout! ⭐⭐⭐⭐⭐ We are thrilled that he was excellent and got you fully sorted out. ☺️ — Three Social Media Team

Valutata 5 stelle su 5

Thank you for the help

25 luglio 2026
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Risposta di Three UK - 3Store Kensington

Hi Angelita, we’re grateful you took a moment to share this. It’s great to know our team could assist you when you needed it.
– Three Social Media Team

Valutata 5 stelle su 5

Daniel in Three Kensington was really…

Daniel in Three Kensington was really helpful for us. We appreciate his kindness and also to Evangeline. Thank you.

25 luglio 2026
Non scritta su invito
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Risposta di Three UK - 3Store Kensington

Hi Ginny, thanks for sharing your feedback. We’re thrilled to hear that Daniel and Evangeline at Kensington delivered exceptional support with a warm approach and made your visit seamless.
— Three Social Media Team

Valutata 5 stelle su 5

Three Store in High Street Kensington…

Three Store in High Street Kensington is the best because of Daniel and Evangeline’s amazing help!

25 luglio 2026
Non scritta su invito
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Risposta di Three UK - 3Store Kensington

That’s fabulous to hear, Rosalina! A big shoutout to Daniel and Evangeline at our High Street Kensington branch for providing such exceptional support. Thank you so much for sharing your positive feedback. 🙌 – Three Social Media Team

Valutata 5 stelle su 5

Thank you to your staff I was able to…

Thank you to your staff I was able to get into my phone.

17 luglio 2026
Non scritta su invito
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Risposta di Three UK - 3Store Kensington

Hey Rosita, we’re pleased our team could help you get back into your phone. Thank you for sharing your experience 😊
-Three Social Media Team.

Valutata 5 stelle su 5

thank you to Evangeline for all the…

thank you to Evangeline for all the help, we wouldnt know what to do without her help

15 luglio 2026
Non scritta su invito
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Risposta di Three UK - 3Store Kensington

We're so glad to hear Evangeline worked her magic, Shirley:) Thanks for this great ⭐⭐⭐⭐⭐ review! We're always happy to help. — Three Social Media Team

Valutata 5 stelle su 5

Evangeline

Evangeline are very helpful

12 luglio 2026
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Risposta di Three UK - 3Store Kensington

Hi there, thank you for the lovely feedback. We’re thrilled that Evangeline delivered top tier assistance and made your experience feel effortless.
– Three Social Media Team

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