Absolutely brilliant, super friendly and totally efficient. I had wrestled with trying to transfer content of iPhone 14 to iPhone 17. Eve identified the problems and handled the whole process through... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Dan was so helpful with my new phone contract, helping me pick the best phone and offering to set it up and do a discovery session to learn about the device 5*
L'azienda ha risposto
I felt sorry for Evangeline as she was trying to transfer my stuff frim.my samsung to my new iphone as it was taking so long, bless her she persevered and still managed to serve other customers at the... Leggi di più
L'azienda ha risposto
All enquiries were dealt with promptly and professionally.
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Three UK - 3Store Kensington
Scritti dall'azienda
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Scritti dall'azienda
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informazioni di contatto
161 Kensington High Street, W8 6SU, Kensington, London, Regno Unito
- 02079382950
4,9
Eccellente
131 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Thank for helping me set up the phone…
Thank for helping me set up the phone Anna you are very kind:)
8 agosto 2026
Non scritta su invito
Risposta di Three UK - 3Store Kensington
Hey Nelda, we’re really glad to hear Anna made the phone setup process easy and left such a kind impression. Thank you for your feedback. 😊
-Three Social Media Team.
Thank you Dan
Thank you Dan, very helpful and knowledgeable! I really appreciate you help with my iPhone
8 agosto 2026
Non scritta su invito
Risposta di Three UK - 3Store Kensington
Hey Mary! Thanks for your feedback, Dan always go the extra mile to make sure everything feels just right. We're always here if you need us. ☺️ — Three Social Media Team
Dan was so helpful with my new phone…
Dan was so helpful with my new phone contract, helping me pick the best phone and offering to set it up and do a discovery session to learn about the device 5*
8 agosto 2026
Non scritta su invito
Risposta di Three UK - 3Store Kensington
Hey Eileen, it’s great to hear Dan offered such supportive guidance and made getting your new phone and contract a smooth experience. Thanks for sharing your feedback. 😊
-Three Social Media Team.
Very helpful day from staff of three
4 agosto 2026
Non scritta su invito
Risposta di Three UK - 3Store Kensington
Hey Alex, it’s great to hear that our team looked after you so well. Thank you so much for your feedback! 🙌 – Three Social Media Team
Thank you for the help Evangeline
2 agosto 2026
Non scritta su invito
Risposta di Three UK - 3Store Kensington
Hi Eliza, thanks for the amazing review. We’re glad to know that Evangeline delivered top tier support and ensured a positive experience for you.
– Three Social Media Team
Staff very helpful
Staff very helpful, i usually go to hammersmith store. Happy staff here are nice and helpful especially Dan and Eve
31 luglio 2026
Non scritta su invito
Risposta di Three UK - 3Store Kensington
Hey Adoracion! 🎉 We absolutely love hearing this. Nothing beats walking away after receiving outstanding customer service. Dan and Eve are truly awesome! 😎 — Three Social Media Team
Evangeline is an angel
Evangeline is an angel, we suffered for 9 months when she left to work in another store. She always able solve any phone issues we have. Thank God she’s back
31 luglio 2026
Non scritta su invito
Risposta di Three UK - 3Store Kensington
Hey Ali, we’re delighted to hear how much Evangeline has supported you over the years, and we understand how challenging it can be when a familiar face moves to another store. Thank you so much for your lovely feedback. 😊
-Three Social Media Team.
Absolutely brilliant
Absolutely brilliant, super friendly and totally efficient. I had wrestled with trying to transfer content of iPhone 14 to iPhone 17. Eve identified the problems and handled the whole process through to the end. A very happy customer I am.
30 luglio 2026
Non scritta su invito
Risposta di Three UK - 3Store Kensington
Hello John, we’re glad Eve guided you through the transfer and made everything easy for you. Thanks for sharing your experience. - Three Social Media Team
I felt sorry for Evangeline as she was…
I felt sorry for Evangeline as she was trying to transfer my stuff frim.my samsung to my new iphone as it was taking so long, bless her she persevered and still managed to serve other customers at the same time. I cant thank her enought for tge help
27 luglio 2026
Non scritta su invito
Risposta di Three UK - 3Store Kensington
Hey there! 🌷We’re thrilled to know Evangeline made your day special. Thank you for sharing such uplifting feedback! 💫☺️ — Three Social Media Team
Three Kensington High Street is my…
Three Kensington High Street is my favourite. Jo was great in the past, Daniel helped today with a better deal for my phone. I am very grateful. He was excellent.
25 luglio 2026
Non scritta su invito
Risposta di Three UK - 3Store Kensington
Hi Jean! Thanks a ton for giving Daniel a shoutout! ⭐⭐⭐⭐⭐ We are thrilled that he was excellent and got you fully sorted out. ☺️ — Three Social Media Team
Thank you for the help
25 luglio 2026
Non scritta su invito
Risposta di Three UK - 3Store Kensington
Hi Angelita, we’re grateful you took a moment to share this. It’s great to know our team could assist you when you needed it.
– Three Social Media Team
Daniel in Three Kensington was really…
Daniel in Three Kensington was really helpful for us. We appreciate his kindness and also to Evangeline. Thank you.
25 luglio 2026
Non scritta su invito
Risposta di Three UK - 3Store Kensington
Hi Ginny, thanks for sharing your feedback. We’re thrilled to hear that Daniel and Evangeline at Kensington delivered exceptional support with a warm approach and made your visit seamless.
— Three Social Media Team
Three Store in High Street Kensington…
Three Store in High Street Kensington is the best because of Daniel and Evangeline’s amazing help!
25 luglio 2026
Non scritta su invito
Risposta di Three UK - 3Store Kensington
That’s fabulous to hear, Rosalina! A big shoutout to Daniel and Evangeline at our High Street Kensington branch for providing such exceptional support. Thank you so much for sharing your positive feedback. 🙌 – Three Social Media Team
Thank you to your staff I was able to…
Thank you to your staff I was able to get into my phone.
17 luglio 2026
Non scritta su invito
Risposta di Three UK - 3Store Kensington
Hey Rosita, we’re pleased our team could help you get back into your phone. Thank you for sharing your experience 😊
-Three Social Media Team.
thank you to Evangeline for all the…
thank you to Evangeline for all the help, we wouldnt know what to do without her help
15 luglio 2026
Non scritta su invito
Risposta di Three UK - 3Store Kensington
We're so glad to hear Evangeline worked her magic, Shirley:) Thanks for this great ⭐⭐⭐⭐⭐ review! We're always happy to help. — Three Social Media Team
Risposta di Three UK - 3Store Kensington
Hi there, thank you for the lovely feedback. We’re thrilled that Evangeline delivered top tier assistance and made your experience feel effortless.
– Three Social Media Team
Miss Evangeline
Miss Evangeline , she was a star for me. Thanks to her the transaction was amazing.
12 luglio 2026
Non scritta su invito
Risposta di Three UK - 3Store Kensington
Hi Marie, thank you for the fantastic rating. We’re thrilled that Evangeline delivered brilliant assistance and made your experience feel effortless.
– Three Social Media Team
evangeline is very helpful.Fantastic…
evangeline is very helpful.Fantastic service
12 luglio 2026
Non scritta su invito
Risposta di Three UK - 3Store Kensington
Hi Jocelyn, thank you for the brilliant rating. We’re delighted that Evangeline offered outstanding assistance and made your visit feel seamless.
– Three Social Media Team
I love the staff in high street…
I love the staff in high street Kensington, they're always helpful with any queries I have about my phone. Evangeline and Daniel helped me today
11 luglio 2026
Non scritta su invito
Risposta di Three UK - 3Store Kensington
Hi Mercedes, we’re pleased to know you always receive helpful service at our High Street Kensington store. It’s great that Evangeline and Daniel were there to assist you with everything you needed today.
— Three Social Media Team
Thank you Eve for all you help
Thank you Eve for all you help! I was going crazy trying to figure out what's wrong me my phone and all these pop-up keep appearing, thank you for taking the time to show me how not to do it in future and how to uninstall if needed
8 luglio 2026
Non scritta su invito
Risposta di Three UK - 3Store Kensington
Oh wow, Shirley! Thank you for sharing your thoughts about Eve. We’re so glad she could guide you along the way, and here’s to many more smiling moments together! 💗 — Three Social Media Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.