We were in your Carlisle store today and Sean served us he was very friendly,helpful and very knowledgeable and got us the best deal. Left the store very happy,excellent customer service he is an asse... Leggi di più
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I asked lots of questions and was very specific about what I wanted but Abigail was so helpful throughout the whole process so I am very grateful for all the help that she gave. I am very happy... Leggi di più
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The service and positive customer focused attitude at the Carlisle store is great. We travel here specially. Got the best price from Three too.
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I went into the shop to upgrade my phone. Swapping from Samsung to iPhone. The lady who dealt with me was very friendly, helpful, professional and made it an easy process - sorry I didn't catch her... Leggi di più
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Dettagli dell'azienda
Informazioni su Three UK - 3Store Carlisle
Scritti dall'azienda
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Scritti dall'azienda
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informazioni di contatto
39 Scotch Street, CA3 8PT, Carlisle, North, Regno Unito
- 01228597925
4,9
Eccellente
85 recensioni
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Le persone hanno visualizzato anche
Brilliant service
Brilliant service. Needed help upgrading, went through all the options, SIM and phone. Alix was patiently going through it with me and even helped with the technical issues on my phone. Will be back as it is so much easier dealing with people in store
9 dicembre 2025
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Risposta di Three UK - 3Store Carlisle
Thanks for this amazing 5⭐ review, Jenny. We really appreciate you taking the time to send this over to us! Well done Alix🎉 -Jade
Risposta di Three UK - 3Store Carlisle
Thanks for your feedback, Kenneth, and it's lovely to hear that you enjoyed great customer service during your recent phone purchase. We appreciate you taking the time to share this with us. -Michael
RUHINA DID AMAZING AND GAVE ME A GREAT…
RUHINA DID AMAZING AND GAVE ME A GREAT DEAL ON MY PHONE BUSINESS
8 dicembre 2025
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Risposta di Three UK - 3Store Carlisle
Thanks for your feedback, Daniel, and it's lovely to hear that you enjoyed great customer service from Ruhina during your new phone purchase. We hope you enjoy your device, and appreciate you taking the time to share this with us. -Michael
She very friendly very professional
She very friendly very professional
Thank you very much Ruhina
8 dicembre 2025
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Risposta di Three UK - 3Store Carlisle
Hey Celestino, we’re glad that Ruhina met your expectations with her professional and friendly approach. That’s the kind of service we aim to deliver. -Ashifa
Alice from the Carlisle store
Alice from the Carlisle store fixed my phone removing a virus that I couldn't do myself.
Also put ideas in my head for a new tablet for Christmas
10/10 big tick for you
25 novembre 2025
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Risposta di Three UK - 3Store Carlisle
Phew, we're glad that any stress is over and Alice got that removed for you. We'll be the first to wish you a great Christmas, Andrew :) -Scott
Very approachable and knowledgeable…
Very approachable and knowledgeable assistant. Transaction of new sim card was very quick and easy.
25 novembre 2025
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Risposta di Three UK - 3Store Carlisle
Hi Gareth, we really enjoy hearing these types of experiences are happening for our customers! We'll happily be passing your feedback on. -John
Staff was very informative and lovely …
Staff was very informative and lovely especially Sean
18 novembre 2025
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Risposta di Three UK - 3Store Carlisle
That's awesome, we're glad you had a great experience with Sean :) Thank you for the review, S -Scott
Very good service
Really freindly and helpfull. Very good service
17 novembre 2025
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Risposta di Three UK - 3Store Carlisle
Thanks for this fantastic 5⭐ review, Mart. We appreciate you taking the time to send this over! Have a great day 😊 -Jade
Lovely friendly service.
Sean was brilliant, very helpful and friendly.
17 novembre 2025
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Risposta di Three UK - 3Store Carlisle
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Great service.
15 novembre 2025
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Risposta di Three UK - 3Store Carlisle
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
They were very helpful and friendly…
They were very helpful and friendly answered all my questions
13 novembre 2025
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Risposta di Three UK - 3Store Carlisle
Thanks for this lovely 5⭐ review, Tracey. We really do appreciate it! Have a great day 😊 -Jade
Ruhina gave me a great service
Ruhina gave me a great service. She has great product knowledge, friendly and fast.
13 novembre 2025
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Risposta di Three UK - 3Store Carlisle
Hey Nene, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Contract upgrade
Went into the store get some help with my phone contract that I wanted updating. I dealt with Alix who found a good deal for me. Very pleasant experience and enjoyed chatting. Thank you.
6 novembre 2025
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Risposta di Three UK - 3Store Carlisle
Thanks for this amazing 5⭐ review, Steve. We really do appreciate you taking the time to send this over! Great work Alix 🎉 -Jade
Risposta di Three UK - 3Store Carlisle
Thanks for this fantastic 5⭐ review, Stefania. We really do appreciate it! Have a great day 😊 -Jade
Just straight to the point
Just straight to the point, got sorted no hassle.
8 novembre 2025
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Risposta di Three UK - 3Store Carlisle
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Great members of staff
The members of staff were all extremely welcoming and patient while there, especially Sean who was particularly helpful and talked me through and helped understand the process of switching sims.
17 ottobre 2025
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Risposta di Three UK - 3Store Carlisle
Thanks for this amazing 5⭐review. We really do appreciate you taking the time to send this over! Well done Sean and team 🎉 -Jade
Brilliant Matthew was great and helped…
Brilliant Matthew was great and helped me get a new phone
17 ottobre 2025
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Risposta di Three UK - 3Store Carlisle
Awesome stuff, Olivia. Have a wonderful day -Maxine
Sean was extremely helpful… highly recommend
Sean was extremely helpful and I am so thankfull I stopped in today. He solved my issue and has turned my experience with three around completely
16 ottobre 2025
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Risposta di Three UK - 3Store Carlisle
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service from Sean. We appreciate you taking the time to share this with us. -Michael
Ruhina was a great help
Ruhina was a great help, I was having a problem with my phone and she hit it sorted for me. She was very knowledgeable and polite. ⭐️⭐️⭐️⭐️
12 ottobre 2025
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Risposta di Three UK - 3Store Carlisle
Hi there.
That's fantastic news. We're glad Ruhina was able to help. Thanks for the 5 stars. -Pete
Carlisle Store Ruhina
I was served by a girl called Ruhina in the Carlisle store today. Very impressed with her service she helped me out with a issue with my pay as you go SIM card she also explained all the offers that I could have if I went to a contract, I certainly will consider the options in future and will call in to see her. A nice little store and very friendly staff. Thank you.
12 ottobre 2025
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Risposta di Three UK - 3Store Carlisle
Hi there.
Awesome stuff, Paul. We're really glad to hear, Ruhina was so helpful for you. Thanks for taking the time to leave this feedback and review. -Pete
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