Fab experience, paul went through everything with me thoroughly, making sure I got the absolute best deal for my buisness. Explained all the advantages of the different packages and options available.... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I urgently needed portable myfi for work today and Paul was extremely knowledgeable and helpful. Not only did he identify what I needed to sort me out the right thing but also helped me get it setup s... Leggi di più
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Callum & Alex were incredibly helpful today. They went totally above and beyond to help me work out a problem with my camera. Callum in particular has always been a significantly wonderful & helpfu... Leggi di più
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Outstanding service from Ben. My phone was stolen which made accessing accounts very difficult, an issue with my account also caused delays but Ben sorted them all out, stayed past his work hours and... Leggi di più
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Dettagli dell'azienda
Informazioni su Three UK - 3Store Basingstoke
Scritti dall'azienda
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Scritti dall'azienda
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informazioni di contatto
Unit 34, Wesley Walk, Festival Place, RG21 7BE, Basingstoke, South, Regno Unito
- 01256350538
4,9
Eccellente
78 recensioni
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Le persone hanno visualizzato anche
It was briliant
It was briliant, crisis averted, Harry Cannon gave perfect service, cannot fault
4 marzo 2026
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Risposta di Three UK - 3Store Basingstoke
Vivienne, thank you for taking the time to share this. It's great to hear that Harry Cannon provided the support you needed and made things easier for you. -Afaq
I was served by Paul
I was served by Paul, I had an amazing customer experience and very helpful
2 marzo 2026
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Risposta di Three UK - 3Store Basingstoke
Lovely, Charles! We absolutely love hearing this. We’re so happy to know you received the best help from Paul. Thanks for this fantastic 5 ⭐ review! ☺️ -Kashish
Just been to the basingstoke branch and…
Just been to the basingstoke branch and was helped by Paul, the man was a fountain of knowledge and made the process of updating my contracts and upgrade of phone smooth and simple.
Great customer service
28 febbraio 2026
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Risposta di Three UK - 3Store Basingstoke
Thank you for taking the time to leave this review, Steve! 😊 We are thrilled that Paul made your upgrade and contract updates smooth and straightforward at our Basingstoke store. 📱✨ -Veronica
Harry was very helpful
Harry was very helpful, knowledgable and polite. New phone and data transfer done and dusted and entertained my grand daughter the whole time!
19 febbraio 2026
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Risposta di Three UK - 3Store Basingstoke
Really kind of you, Sarah. We’re glad Harry was able to help with your new phone and make the visit comfortable for both of you. 😃 -Ayesha
Popped in to change some personal…
Popped in to change some personal details on my account and was met by a very polite staff member called Paul.
He was amazing and helped me with everything I needed and also my dad was with me and he also helped my dad with questions on his account which he as really impressed with.
I’m sure the other staff members are very helpful also but Paul today went beyond amazing customer service today and me and my dad both left very very happy .
Thank you Paul
Hello the great work
18 febbraio 2026
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Risposta di Three UK - 3Store Basingstoke
Hi Jamie, it’s brilliant that Paul could assist both you and your father with those account updates. We’re glad his expertise made such a strong impression and left you both feeling so confident in the support you received. -Kishan
Paul was very helpful,patient and…professional
Paul was very helpful,patient and explained everything clearly. My first language is not English but he was clear and easy to understand. Paul did not rush me to make a decision instead he gave me time to think so I could make the right decision. Thank-you Paul I would recommend you to my friends and family in the future.
15 febbraio 2026
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Risposta di Three UK - 3Store Basingstoke
Hi Olena, it’s fantastic to hear how Paul made your visit so smooth. We’re glad he helped you feel comfortable and supported in making the right decision. Your recommendation truly means a lot to us. 🥰 -Kashish
Very friendly
Very friendly! Immediately met us when we arrived, we were unsure where to start with new phone and Paul explained a few options very helpful and left happy costumers. Thank You x
15 febbraio 2026
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Risposta di Three UK - 3Store Basingstoke
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Paul went above and beyond to help me
Paul went above and beyond to help me, on all 3 visits.
14 febbraio 2026
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Risposta di Three UK - 3Store Basingstoke
We’re absolutely beaming after reading your kind words, Sue! Paul will be so proud to know his support left a lasting impression and earned this perfect 5 ⭐ rating. -Ashifa
Thank you so much Paul
Thank you so much Paul. Fantastic, professional experience in Basingstoke Three!
9 febbraio 2026
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Risposta di Three UK - 3Store Basingstoke
Hi Alison, we’re thrilled Paul in Basingstoke store made your time so positive. Thank you so much for your glowing 5 ⭐ review. -Suhaas
Having forgotten my ID first time…
Having forgotten my ID first time around Paul gave me all the information I needed for when I returned Returning 2 weeks later David helped and started the process of uphrading . He then kindly passed us over to Paul to continue
8 febbraio 2026
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Risposta di Three UK - 3Store Basingstoke
Hi Ann, it’s inspiring to see how well everything was managed. Paul’s guidance and David’s support created a smooth journey, and their teamwork turned a challenge into a positive outcome. Wishing you a wonderful day ahead. -Manavata
Basingstoke
Met by Harry, not being tech savy he was VERY helpful and explained as he helped me set up phone. Thank you Harry.
2 febbraio 2026
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Risposta di Three UK - 3Store Basingstoke
Thanks for sharing your experience, Shelagh! We’re glad Harry made everything straightforward and ensured you felt supported. ✨ -Veronica
Paul was super helpful in the…
Paul was super helpful in the basingstoke branch. He was super intentive and professional. He gave me all the options and made the upgrade of sim quick and easy.
31 gennaio 2026
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Risposta di Three UK - 3Store Basingstoke
Julie, it’s wonderful to hear that Paul at the Basingstoke branch provided all the options and ensured your SIM upgrade was smooth. We appreciate your feedback. -Suhaas
Incredible Service from Paul
Paul was a fantastic help saving me and my fiancé good money on our contracts after they expired. Very helpful and explained it well.
31 gennaio 2026
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Risposta di Three UK - 3Store Basingstoke
Boom 💥 Reviews like this truly make our day. So glad Paul helped you both find a plan that worked perfectly. Wishing you all the best ahead, Peter 😊 -Arvind
Three Basingstoke is the best phone shop ive ever visited
The manager nick set up my phone several times as i kept locking myself out he then transferred everything back. This was over a period of 4 months. He has now setup a pin so i cant do it again. All while having to translate from German to English highly recommend three basingstoke they are all so friendly and helpful
29 gennaio 2026
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Risposta di Three UK - 3Store Basingstoke
Thank you for the wonderful shout out, Joachim! We’re so glad the Basingstoke store has worked out so well for you, and that Nick has clearly gone above and beyond. Thanks for being part of our journey! 🥰 -Kashish
Very helpful
Advisor Paul very helpful and got us exactly to where we needed and happy with outcome
25 gennaio 2026
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Risposta di Three UK - 3Store Basingstoke
Lovely to hear Paul did a great job, Ann! This is exactly what we strive for, making you feel valued and happy. Wishing you an amazing day ahead! ☺️ -Kashish
Thank you Paul for some excellent…
Thank you Paul for some excellent advice and your customer service was amazing 👏. Spent a lot of time helping us and giving us advice. Very friendly and made us feel comfortable.
24 gennaio 2026
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Risposta di Three UK - 3Store Basingstoke
Thank you, Laura. We’re pleased Paul’s commitment to helping customers created a welcoming and reassuring experience ✨ -Shivam
Harry was very helpful in 3 mobile
Harry was very helpful in 3 mobile. He explained everything very nicely and thoroughly.
21 gennaio 2026
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Risposta di Three UK - 3Store Basingstoke
Hey Nazanin 😊
We're so happy to hear that Harry was helpful and explained everything clearly for you. Great 5⭐ review! -Jade
Perfect service
Perfect service, helpful and knowledgeable. Would recommend his personal services being “Ben” :)
21 gennaio 2026
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Risposta di Three UK - 3Store Basingstoke
🌟 Thank you, Shaun. We’re thrilled Ben provided such great support and that your experience was so positive. -Shivam
Nik the manager helped update my phone…
Nik the manager helped update my phone and transferred all my photos and apps while we went for lunch and when we came back he gave us a tour of our new phone. Fantastic service from three
19 gennaio 2026
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Risposta di Three UK - 3Store Basingstoke
Lynda, thank you so much for the fantastic feedback you shared. We’re glad that Nik was able to provide such remarkable and outstanding support. Your kind words encourage us to keep striving for excellence every day. -Manavata
Paul very knowledgeable
Paul very knowledgeable, helpful and most importantly I could understand and follow his advice. Avery good communicator
17 gennaio 2026
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Risposta di Three UK - 3Store Basingstoke
Superb, Anne! 🌟 A big shoutout to Paul for making your experience truly extraordinary. We appreciate you taking the time to share this! 💛 -Suhaas
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