Callum & Alex were incredibly helpful today. They went totally above and beyond to help me work out a problem with my camera. Callum in particular has always been a significantly wonderful & helpfu... Leggi di più
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Outstanding service from Ben. My phone was stolen which made accessing accounts very difficult, an issue with my account also caused delays but Ben sorted them all out, stayed past his work hours and... Leggi di più
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Paul from the Basingstoke three store was amazing we needed a SIM card for a router for our camper cam and he helped us with that and I wanted to come away from sky mobile which ends in September so I... Leggi di più
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Excellent. Callum and Harry really helped me at the Basingstoke branch. Recommend 3. Long time customer.
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Dettagli dell'azienda
Informazioni su Three UK - 3Store Basingstoke
Scritti dall'azienda
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Scritti dall'azienda
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informazioni di contatto
Unit 34, Wesley Walk, Festival Place, RG21 7BE, Basingstoke, South, Regno Unito
- 01256350538
4,9
Eccellente
69 recensioni
Nessuna traccia di inviti alla recensione precedenti
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Le persone hanno visualizzato anche
Excellent
Excellent. Callum and Harry really helped me at the Basingstoke branch. Recommend 3. Long time customer.
25 giugno 2026
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Risposta di Three UK - 3Store Basingstoke
Wow, Mr Marut! It’s wonderful to hear that Callum and Harry at our Basingstoke branch made everything seamless and ensured a smooth experience. We’re delighted to know you’d recommend us 😊 – Three Social Media Team
Callum & Alex are FAB!! 💕
Callum & Alex were incredibly helpful today.
They went totally above and beyond to help me work out a problem with my camera.
Callum in particular has always been a significantly wonderful & helpful person in this shop and always helps me until he finds the solution.
Please recognise this guy. He really is a great asset to this 3 store.
18 giugno 2026
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Risposta di Three UK - 3Store Basingstoke
Hi Joanne, Mian jumping in! Thanks for the sweet words about the help you got today 🎉 Callum and Alex will be buzzing when they read this. Big cheers from us! -Ayesha
Benjamin Was very helpful and managed…
Benjamin Was very helpful and managed to help me out with a new phone when Apple couldn’t.
13 giugno 2026
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Risposta di Three UK - 3Store Basingstoke
Thanks so much, Kelly! 🎉
Amazing to hear Benjamin got everything sorted for you and helped you walk away with a new phone. Really appreciate you taking the time to share this! 💛 -Ayesha
Outstanding service from Ben
Outstanding service from Ben. My phone was stolen which made accessing accounts very difficult, an issue with my account also caused delays but Ben sorted them all out, stayed past his work hours and I left all set up with a new phone. Polite and professional the whole time even though nothing was made easy
8 giugno 2026
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Risposta di Three UK - 3Store Basingstoke
Thanks for taking the time to leave this lovely review, Jules 😊. We understand how challenging that situation must have been, and we’re pleased to hear that Ben was able to resolve everything for you. -Veronica
Hary
Harry helped us move mre and my husband to 3 with 2 new phones. Over 4 days we came in to setup our accounts, phones and eveytning in between. He was great and made everything easy and understandable for us both!
4 giugno 2026
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Risposta di Three UK - 3Store Basingstoke
Hi Emilia, lovely to know Harry provided such dedicated support over multiple visits and guided everything with clarity, making the whole transition feel comfortable and well organised for both of you. -Kishan
Callam was very helpful
3 giugno 2026
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Risposta di Three UK - 3Store Basingstoke
Hi Chris! We’re delighted Callam provided outstanding support. Thanks so much for your fantastic 5⭐ review! -Neha
Harry was k owledgeable and very…
Harry was k owledgeable and very helpful. Very positive experience.
2 giugno 2026
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Risposta di Three UK - 3Store Basingstoke
Hey Vince! It’s wonderful to hear that Harry was so helpful and made sure everything was perfect for you. Thank you for sharing this! ☺️ -Neha
Paul customer advisor
Paul from the Basingstoke three store was amazing we needed a SIM card for a router for our camper cam and he helped us with that and I wanted to come away from sky mobile which ends in September so I’ve also got a new sim for me. Very friendly, really helpful appreciated his honesty.
31 maggio 2026
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Risposta di Three UK - 3Store Basingstoke
Hi Michelle,
Love this 🙌 Great to hear Paul was so helpful with both the router SIM and your new plan. We’ll pass this straight on to him. -Ayesha
Very helpful and hassle free
30 maggio 2026
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Risposta di Three UK - 3Store Basingstoke
Hi James, really glad to hear things have been smooth and straightforward for you. If you ever need anything else, we’re always here to help. -Shivam
Great service
Great service
Really helpful not pushy and know there stuff .
I would highly recommend this shop if your looking for honest good old fashioned service .👍
24 maggio 2026
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Risposta di Three UK - 3Store Basingstoke
Hi Len. Thank you so much for taking the time to share this, as it is fantastic to hear that our team provided such helpful, honest, and pressure-free support during your visit. We really appreciate your high recommendation and look forward to looking after you again in the future. -Shivam
Excellent customer service
Excellent customer service , David served me and he was great.
18 maggio 2026
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Risposta di Three UK - 3Store Basingstoke
Woohoo 🎉 Waqar, your words light up our day! We are thrilled that David provided such prompt and stellar support to make your experience great. Have a wonderful day ahead 🌟 -Arvind
Paul in the Basingstoke store has been…
Paul in the Basingstoke store has been amazingly helpful to myself and my husband. His patience and understanding of our needs has been brilliant and we really really appreciate it. Thank you Paul
9 maggio 2026
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Risposta di Three UK - 3Store Basingstoke
Hi, thank you for your lovely feedback! We’re so pleased Paul provided attentive support to you both and made everything easy to understand. Your kind words are truly appreciated. -Suhaas
Superb customer service
Harry was absolutely amazing. Helped with a problem which I would not have been able to do myself. Fantastic customer service!
9 maggio 2026
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Risposta di Three UK - 3Store Basingstoke
Oliver, thank you so much. Harry is thrilled to know he made things easier for you. Fantastic feedback like this means a lot. 😊 -Ayesha
Excellent service as always
Excellent service as always
Harry was superb to deal with and is an asset to 3
Thank you very much
8 maggio 2026
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Risposta di Three UK - 3Store Basingstoke
Hi Janice! We’re delighted Harry provided outstanding support. Thanks so much for your fantastic 5⭐ review! -Neha
Paul Smith is excellent!
Paul Junior Smith was an astoundingly nice, clever, informative, witty member of the staff team at 3 in Basingstoke Festival Place. He made complex information accessible. He really is credit to 3.
5 maggio 2026
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Risposta di Three UK - 3Store Basingstoke
Thank you for your feedback, Megan! We’re pleased that Paul was able to sort things out for you so efficiently at our Basingstoke Festival Place branch. ✨ -Veronica
Harry was an absolute legend
Harry was an absolute legend, he helped me through with everything and was very kind and informative thank u three and harry.
30 aprile 2026
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Risposta di Three UK - 3Store Basingstoke
Hi Avral, it’s brilliant to hear that Harry was such a legend in providing kind and informative support throughout your entire experience! 🌟 -Kishan
Callum was greattt!!
Callum was greattt!!! very helpfulll
definetly recommended people to come in here. great service
30 aprile 2026
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Risposta di Three UK - 3Store Basingstoke
Thank you, Aaron! We’re so pleased to hear Callum gave you such great service and made your visit so positive. 🥰 -Prabhjeet
David
David, at Festival Place branch in Basingstoke was super helpful, patient and very professional in helping solve my issue. I have been a customer for almost 20 years and will remain so for the oustanding service i always get from people like David.
25 aprile 2026
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Risposta di Three UK - 3Store Basingstoke
Thank you, Frank! We’re thrilled David’s patience and professionalism at our Basingstoke store made such a difference. Your loyalty over the years means so much to us. -Suhaas
Very good information very helpful…
Very good information very helpful great guy
13 aprile 2026
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Risposta di Three UK - 3Store Basingstoke
Hi Marc, thanks for the great feedback! Wonderful to hear you had such a helpful experience with the team today. -Samad
Paul was fantastic very knowledgeable…
Paul was fantastic very knowledgeable very experienced with giving all info which we needed to set up our broadband buying a new phone and especially finding us new deals. Suberb person you have working for you
12 aprile 2026
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Risposta di Three UK - 3Store Basingstoke
Sharon, your message truly stands out. Paul will be thrilled to know his guidance, expertise and dedication made everything clear and stress‑free while getting you set up. We’re grateful for your kind words and delighted the experience felt so supportive from start to finish. -Manavata
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