Where do I start. I'm not one to purchase online for expensive gifts, But OMG your team is amazing. 100% professional trusting company...ie, from communication, 24hour delivery, tracking postage and... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Bought this gorgeous watch for my husbands Xmas present, it arrived as promised within a few days we’ll packaged in a lovely box, It also came with a certificate of Authenticity. My husband was thrill... Leggi di più
Restored my faith in online purchasing. I has recently had to cancel my card due to being defrauded online so was super vigilant checking reviews etc but when I ordered I was still cynical. Proved wro... Leggi di più
Bought Emporio Armani Men's Watch exactly as stated on site, packaging perfect, guarantees & certification. Trusted Company, excellent quick delivery service, no need to spend hours searching for oth... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
We sell a range of branded designer watches. Our mission is to offer the best online shopping experience in the UK. How do we do it? 👉24 Hour Customer Support 👉365 Day Returns 👉5 Year Extended Warranty
Informazioni di contatto
Kemp House, 152 City Rd, EC1V 2NX, London, Regno Unito
- 03301228102
- Support@thewatchcabin.com
- www.thewatchcabin.com
4,8
Eccellente
276 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Value for money but poor dispatch times and poor customer service
Value for money and prices of the watch I brought was a very good and cheaper then others, how ever when purchasing the watch online there was a count down timer to buy within 5mins for a next day delivery how ever It had taken 3days for it to be processed and delivered, when called to find out what was happening the adviser couldn’t give me any information and only said it was going to be shipped today. I expressed I wasn’t happy but was unwilling to look into why It wasn’t sent the next day. Rated poor for customer service and being misled with delivery times and not kept updated about the watch being delayed.
7 dicembre 2019
Non scritta su invito
Risposta di The Watch Cabin
Hi Duane,
I'm sorry to hear that you were not happy with our customer service.
It's our absolute priority to offer you a great shopping experience and I will do my best to address your concerns.
I can see that your order was placed on 30th Nov, just before our cut off. Your item should have been processed that day, however I can see that it wasn't dispatched until the next working day.
I have chased this up with our fulfilment centre and they have stated that they were unable to fulfil your order on time, due to the large volume of orders we received on Black Friday. I can assure you that this is not typical of the service we offer, and I'm very sorry that we were unable to send your item in time. Moving forward, we shall be making plans to ensure all our orders are fulfilled during Black Friday next year.
I can see that you are a previous customer with us and we really appreciate your trust in us. I shall be sending you a gift voucher as a goodwill gesture.
Thanks,
If you have any questions, then please get in touch and I will do everything I can to help.
James, Founder The Watch Cabin
Superb to buy from the watch cabin…
Superb to buy from the watch cabin again brilliant
7 dicembre 2019
Non scritta su invito
Product fantastic..... delivery slow
Product fantastic customer service good. Delivery was a little slow
7 dicembre 2019
Non scritta su invito
Amazing prices
Amazing prices, speedy delivery and brilliant customer service. Already recommended to family and work colleagues. Will 100% use again.
7 dicembre 2019
Non scritta su invito
Excellent service is always received…
Excellent service is always received when purchasing from the Watch Cabin. The staff are a pleasure to deal with. The watches I have purchased are very high quality. Thank you Watch Cabin.
6 dicembre 2019
Non scritta su invito
Very professional
Very good communication with the company which continued even after the watch was received. I was made aware of delivery times etc and of course the price was very attractive.
6 dicembre 2019
Non scritta su invito
Risposta di The Watch Cabin
Hi Stephen,
Thanks for taking the time to write a review.
Your feedback helps us to improve and offer a better service to our customers.
If you have any questions, then please get in touch and I will do everything I can to help.
James, Founder The Watch Cabin
Fantastic service and great watch
6 dicembre 2019
Non scritta su invito
Risposta di The Watch Cabin
Hi Halima,
Thanks for your feedback, I'm glad you liked the watch and had a positive shopping experience with us.
If you have any questions, then please get in touch and I will do everything I can to help.
James, Founder The Watch Cabin
Very efficient and great customer…
Very efficient and great customer support 🙂🙂
6 dicembre 2019
Non scritta su invito
Risposta di The Watch Cabin
Hi Christine,
Thanks for taking the time to write a review.
Your feedback helps us to improve and offer a better service to our customers.
If you have any questions, then please get in touch and I will do everything I can to help.
James, Founder The Watch Cabin
Risposta di The Watch Cabin
Hi Gillian,
Thanks for shopping with The Watch Cabin, we really appreciate your feedback.
If you have any questions, then please get in touch and I will do everything I can to help.
James, Founder The Watch Cabin
I absolutely love my watch...its so…
I absolutely love my watch...its so classy for everyday wear as well as work. It came super quick and I was so pleased with the service. I will definitely be back for another purchase.x
6 dicembre 2019
Non scritta su invito
Risposta di The Watch Cabin
Hi Sobia,
Thanks for your feedback, I'm glad you liked the watch and had a positive shopping experience with us. We look forward to serving you again .
If you have any questions, then please get in touch and I will do everything I can to help.
James, Founder The Watch Cabin
Brilliant service
Brilliant service, quick delivery to Ireland 🇮🇪
5 dicembre 2019
Non scritta su invito
Risposta di The Watch Cabin
Hi Sharon,
Thanks for shopping with The Watch Cabin, we really appreciate your feedback.
If you have any questions, then please get in touch and I will do everything I can to help.
James, Founder The Watch Cabin
The product was delivered within 2 days…
The product was delivered within 2 days ,well packaged ,no issues whatsoever, would use them again.
5 dicembre 2019
Non scritta su invito
Risposta di The Watch Cabin
Hi Colin
Thanks for taking the time to write a review.
Your feedback helps us to improve and offer a better service to our customers.
If you have any questions, then please get in touch and I will do everything I can to help.
James, Founder The Watch Cabin
Risposta di The Watch Cabin
Hi Liliana,
Thanks for shopping with The Watch Cabin, we really appreciate your feedback.
Risposta di The Watch Cabin
Hi Sally,
Thanks so much for taking your time to write such a positive review.
We appreciate your business, and are grateful for the trust you've placed in us.
If you have any questions, then please get in touch and I will do everything I can to help.
James, Founder The Watch Cabin
Quick delivery
Quick delivery, great customer service & a very happy fiancé! Thank you very much :)
4 dicembre 2019
Non scritta su invito
Risposta di The Watch Cabin
Hi KD,
Thanks for taking the time to write a review.
I'm so glad that your fiancé liked their watch.
Your feedback helps us to improve and offer a better service to our customers.
If you have any questions, then please get in touch and I will do everything I can to help.
James, Founder The Watch Cabin
Risposta di The Watch Cabin
Hi Roisin
Thanks for shopping with The Watch Cabin, we really appreciate your feedback.
If you have any questions, then please get in touch and I will do everything I can to help.
James, Founder The Watch Cabin
Excellent service
Excellent service, quick delivery will certainly be using them again. Thanks Tony
4 dicembre 2019
Non scritta su invito
Risposta di The Watch Cabin
Hi Tony,
Thanks so much for taking your time to write a review.
We appreciate your business, and are grateful for the trust you've placed in us.
If you have any questions, then please get in touch and I will do everything I can to help.
James, Founder The Watch Cabin
Beautiful watch my partner was very…
Beautiful watch my partner was very happy 😊
4 dicembre 2019
Non scritta su invito
Risposta di The Watch Cabin
Hi Miss Anderson,
Thanks for taking the time to write a review.
Your feedback helps us to improve and offer a better service to our customers.
If you have any questions, then please get in touch and I will do everything I can to help.
James, Founder The Watch Cabin
Fantastic service
Fantastic service. Beautiful watch. Would definitely use again.
4 dicembre 2019
Non scritta su invito
Risposta di The Watch Cabin
Hi Maria,
Thanks for your insightful review
We pride ourselves on offering outstanding customer service and your feedback is invaluable.
If you have any questions, then please get in touch and I will do everything I can to help.
James, Founder The Watch Cabin
Great Service
Great Watch. Great Price. Great Service. Would not hesitate to use again.
4 dicembre 2019
Non scritta su invito
Risposta di The Watch Cabin
Hi Paul,
Thanks for taking the time to write a review.
Your feedback helps us to improve and offer a better service to our customers.
If you have any questions, then please get in touch and I will do everything I can to help.
James, Founder The Watch Cabin
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.