Callum was fantastic. He went the extra mile to deliver what mattered to the tenants whilst also going above and beyond for myself the landlord. Excellent comms, high sense of ownership.... Leggi di più
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The lettings dept have always been a delight to deal with but after my boiler decided to die because it was the first chilly day of Autumn, I had a problem. The Personal Agent only dealt with the... Leggi di più
We have several properties which The Personal Agent manage for us. I deal with Becky mainly who always deals with matters quickly and efficiently and i find their service very good.
Stephanie was extremely helpful in supporting and assisting me with the paperwork when dealing with tenants who had just rented my property. She helped me to resolve an issue that the tenants had. Ste... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Established in 2004, The Personal Agent has grown to be the most successful independent estate agent in the area. With five interlinked branches covering Epsom, West Ewell, Stoneleigh, Banstead and the surrounding regions, you'll have the combined strength of a multi-branch team working for you, no matter whether you're looking to sell or buy, rent, let or invest. The Personal Agent was founded on the principle of going the extra mile, which is why we pride ourselves on taking a personal interest in your property needs and taking personal responsibility for every aspect of your purchase, let or sale. o Epsom's market leading agent for sales. o Established for 13 years o 5 sales and lettings branches. o Advertise to millions of potential buyers and tenants on Rightmove, Zoopla, Prime Location, OnTheMarket and our own website. o Premier marketing with professional photographs and floorplans as standard, and glossy brochures, aerial photography and video walk-throughs where appropriate, all for free. o Dedicated sales progression team o In-house mortgage brokers, energy performance consultants and removals With thousands of registered buyers and tenants and several hundred successful sales and lettings every year, our friendly team is one of the most experienced and professional in the region. For well over a decade our founders, managers and staff have lived and worked in the area, so not only do we know it like the back of our hands, but we also take our community responsibility seriously - supporting local charities such as The Children's Trust in Tadworth, Action for AT and Age Concern. We also support many of the local schools with sponsorship for their events including Wallace Fields infant and juniors, Stamford Green primary and Rosebery girls school.
Informazioni di contatto
2 West Street, KT187RG, Epsom, Regno Unito
- 01372 745 850
- epsom@thepersonalagent.co.uk
- www.thepersonalagent.co.uk
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Thank you
Thank you, Stephanie, for understanding our queries and promptly following up with the landlords. Your quick responses helped clarify how we should proceed with our property-related commitments. We really appreciate your swift action and support

Risposta di The Personal Agent
Excellent Service from Management Team
Stephanie the Lettings Administrator has provided excellent service throughout the start of my tenancy, making the moving in process quick and easy as well as handling document for the old tenants incredibly swiftly. Would definitively recommend.

Risposta di The Personal Agent
The help I experienced from Stephanie…
The help I experienced from Stephanie was excellent. She managed me through the end of tenancy, helping me with all my questions promptly and looking after my tenants. Thank you Stephanie

Risposta di The Personal Agent
I had a really great experience working…
I had a really great experience working with this estate agency. The whole team was friendly, professional, and very helpful throughout the entire process. They kept me updated regularly and were always quick to respond whenever I had questions.
What I appreciated the most was how smooth and stress-free they made everything. Buying/selling property can be complicated, but they guided me through every step and made it much easier than I expected.
I would definitely recommend them to anyone looking for a reliable and trustworthy estate agent.

Risposta di The Personal Agent
Worth considering as your first option
Glad we sold our property with The Personal Agent in Epsom. We had honest and expert advice from the offset after struggling to sell for 3 months with another agent. The personal agent created a beautiful video of our property which I feel really did help our sale. They also suggested what would and wouldn’t work and gave an honest breakdown of the current market. Many thanks to Richard for his honesty, professionalism and reassurance throughout the sale process.
I felt they communicated well with us as sellers, although we didn’t get enough feedback from viewings in general, but when we did have a successful viewing it was well communicated.
Sarah from after sales was excellent and communicated well, liased with us effectively, took our concerns seriously and called back when she said she would.
Overall, very happy we switched over to the Personal agent and can honestly say, the Epsom team were excellent.

Risposta di The Personal Agent
I used The Personal Agent (Epsom Branch…
I used The Personal Agent (Epsom Branch - Lettings) recently and cannot fault the professionalism, friendliness and expertise of these people - specifically Callum who made the process seamless with up to date communication all the way from beginning to end. Callum and his team were wonderful and I'd highly recommend him and The Personal Agent again to anyone looking at letting / selling.

Risposta di The Personal Agent
The Stoneleigh branch team are superb…
The Stoneleigh branch team are simply brilliant. The marketing is absolutely top grade, their market insights and knowledge is excellent, and they are constantly going the extra mile to support their clients. We bought our house from them 10 years ago, and I knew if we ever came to sell I’d go straight back to them, but they have genuinely surpassed my expectations. Thank you

Risposta di The Personal Agent
Brilliant service from Steph!
Thank you to Stephanie for all her help with our house move! For our first home, the personal agent have been great and always available to help or answer any questions.
I’ve been in regular contact with Steph both via email and over the phone, and she is always so helpful, responds to any questions really quickly, and goes the extra mile to ensure we have everything we need; something as first ‘timers’ we couldn’t have asked for more and really appreciate. Thanks so much for your help!

Risposta di The Personal Agent
We’ve just moving into our new property…
We’ve just moving into our new property and wanted to share how positive our experience has been with the letting agent. From the initial viewing right through to moving in,Ethan Haddon was professional, friendly, and incredibly helpful. He answered all our questions promptly, kept us well informed throughout the process, and made everything feel straightforward and stress-free. It really made a difference during what can often be a busy and overwhelming time. Thank you for the excellent service — we really appreciate it!

Risposta di The Personal Agent
Callum was incredibly friendly
Callum was incredibly friendly, approachable, and genuinely kind throughout our lettings process. He was always happy to answer our questions, kept us well informed.
We really appreciated his patience, professionalism, and personal touch. We wouldn’t hesitate to recommend the team to anyone looking for supportive and reliable estate agents. Thank you again for everything!

Risposta di The Personal Agent
Excellent Service
A big thankyou to the personal agent team especially John & Mark at the Banstead office on the sale of my house but also on finding me a new home, great communication, reliable, responsive and totally professional. Really appreciate all the continued help.

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Kai @ The Personal Agent.
I had a great experience working with Kai during my property search. He was professional, responsive, and transparent throughout the process, always keeping me informed and answering my questions.
His calm, proactive approach made everything feel smooth and well managed. I would highly recommend Kai to anyone looking for a reliable and trustworthy estate agent.

Risposta di The Personal Agent
We have had a very positive experience…
We have had a very positive experience with the Personal Agent, dealing mainly with John and Mark. Very comprehensive communications together with a great level of professionalism at all times

Risposta di The Personal Agent
Sarah in Sales Progressions is a star!
Sarah was exemplary throughout our sale. She moved the process along at pace, always with attention to detail and a pragmatic, solutions focused approach. She was instrumental in finding practical ways forward for the benefit of the entire chain and maintained clear, consistent communication from start to finish.
She is a real credit to The Personal Agent and, without doubt, the reason I would confidently recommend this firm to anyone selling their home.

Risposta di The Personal Agent
Fast and friendly letting service
Just wanted to say thanks to the team at The Personal Agent in Epsom for setting me up with my new flat I've just moved into. The staff in the branch have been helpful everytime I've visited, and Ethan specifically has been very helpful and responsive as my letting agent via email and phone.
Also wanted to say thanks to Becky for being responsive to any issues raised since I've moved in, thanks!

Risposta di The Personal Agent
Huge thanks to Callum
Callum has made the whole process super smooth and easy.
Always replying fast to emails and questions I have had about any of the properties.
Me and my partner have now found our perfect flat and we cant thank Callum enough!

Risposta di The Personal Agent
House Sale
Many thanks to Sarah Goddard from Personal Agent Epsom.
Great service, friendly and polite during the stressful process of selling. Highly recommend.

Risposta di The Personal Agent
Sarah handled the sales progression on…
Sarah handled the sales progression on a trade in unit we took against one of our new builds. The whole process was superb and communication excellent,
Jason / earlswood homes

Risposta di The Personal Agent
I had a good experience renting a property
I had a good experience renting a property through Callum Kirkby at The Personal Agent. As a tenant, I found him extremely knowledgeable, professional, and always approachable with a smart, friendly manner. He answered all my questions, addressed concerns quickly, and kept me updated every step of the way. Callum helped us secure a great home faster than expected, overcoming any hurdles along the process and making the entire move smooth and stress-free. I highly recommend him to any tenant looking for reliable, top-notch support!

Risposta di The Personal Agent
I recently moved in to my new home
I recently moved in to my new home, and Callum made the experience really seamless, he helped make the move far easier and simpler than I thought it would be.

Risposta di The Personal Agent
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