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The Mortgage Works Recensioni 

2811
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

TMW are my go-to for all my mortgage needs for my small rental portfolio. Daniel was particularly helpful recently when I applied for additional lending. He carefully talked me through all options and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I’ve used Daniel Morris three times now at The Mortgage Works for my BTL mortgages, and he is always my first port of call whenever we have a query. Daniel is extremely professional, knowledgea... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very satisfied. Both Frankie Hall and Laura McBurney were very helpful in getting my decision in principle and subsequent application sorted. I really appreciate their patience with me, as this is... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have a mortgage with the company and this was a further borrowing application. Jake Scane was helpful calm and went through all my options and rates etc and there was no pressure. He had emailed me... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Erogatore di crediti ipotecari
  2. Istituto finanziario

Informazioni su The Mortgage Works

Scritti dall'azienda

The Mortgage Works is the buy to let lender of Nationwide Building Society.

Whether you’re looking to purchase a new property, want to remortgage or need to borrow more, we’ve got a range of products and specialist staff to support you with your mortgage.

We’ve been providing buy to let mortgages since 1988, so you can be sure your mortgage will be with one of the most experienced lenders in the business.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

3K recensioni

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4,6

Tutte le recensioni

(2811)

685 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I’m extremely happy to have taken out another mortgage with The Mortgage Works. They have been excellent from start to finish and are genuinely helpful and professional.

A special thank you to Jake Scane, my mortgage adviser. Jake was absolutely fantastic throughout the whole process — professional, friendly, knowledgeable and always happy to help. He made everything so smooth and stress-free, which made a potentially complicated process feel very straightforward.

Jake is a real credit to The Mortgage Works and, without a doubt, deserves a promotion! His customer service was outstanding, and I wouldn’t hesitate to recommend him to anyone looking for a mortgage adviser.

Thank you, Jake, for all your help and for making the whole experience such a positive one! 👏

10 agosto 2026
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Risposta di The Mortgage Works

We are incredibly happy to hear about your excellent experience securing another mortgage with us. It is wonderful to know that our team was helpful and professional from beginning to end. We truly appreciate your kind words about the outstanding service you received, making the process smooth and stress-free. We are delighted that we could make such a positive impact. Thank you for sharing your positive feedback.

Valutata 5 stelle su 5

Laura McBurney was amazing!

Laura McBurney was amazing! She was able to help me complete all the information by telephone because I am very bad at technology and I didn't have access to a computer.

Laura was very patient and thorough. She was very reassuring and a pleasure to talk with.

9 settembre 2026
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Risposta di The Mortgage Works

We're so pleased to hear about your excellent experience. It's wonderful to know our adviser provided such patient and thorough assistance, making the process easy for you. Thank you for sharing your kind words.

Valutata 5 stelle su 5

Neil Jacob

Neil Jacob was very help concise and accurate and was a pleasure to deal with - he managed to make the process very easy and understandable.

9 settembre 2026
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Risposta di The Mortgage Works

We're delighted to hear that our team member made the process easy and understandable for you. It's wonderful to know you had such a positive experience!

Valutata 5 stelle su 5

Exemplary communication

Exemplary communication, understood my situation and gave me the options available in a very clear way. Made the whole process of remortgaging from another lender easy.

8 settembre 2026
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Risposta di The Mortgage Works

We're so pleased to hear that our communication was exemplary and that we understood your situation well. It's wonderful that the options were presented clearly, making your remortgaging process easy. Thank you for your kind words!

Valutata 4 stelle su 5

Good service provided from Beth Carter

Good service provided from Beth Carter. Very clear, professional a helpful in her approach.

8 settembre 2026
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Risposta di The Mortgage Works

We're so pleased to hear that our team member provided such clear, professional, and helpful service. Thank you for sharing your positive experience with us!

Valutata 5 stelle su 5

Helpful and clear process and people

I found the advisor very helpful, clear and supportive. The application process was easy to follow and the service prompt and professional. It's also refreshing to talk to a person not a bot.

7 settembre 2026
Non scritta su invito
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Risposta di The Mortgage Works

We're so pleased to hear that you found our advisor to be helpful, clear, and supportive. It's wonderful that the application process was easy to follow and that you appreciated the prompt and professional service. We're glad you enjoyed speaking with a person!

Valutata 5 stelle su 5

Great staff

After a very stressful time trying to sort out some issues we were having, Cindy from Mortgage Works went above and beyond to help me and I'll be forever grateful. 5 stars for Cindy!!

2 settembre 2026
Non scritta su invito
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Risposta di The Mortgage Works

We are so pleased to hear that our team member provided exceptional support during a challenging time. We appreciate you sharing your positive experience.

Valutata 5 stelle su 5

Thank you Tilly

Tilly was incredibly helpful and was fantastic right from our very first conversation. She gave clear, honest information, was really easy to talk to. Even with just one call, I already feel confident and in great hands. Thank you.

7 settembre 2026
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Risposta di The Mortgage Works

We're so pleased to hear about your positive experience with our team member. It's wonderful that you found their information clear, honest, and easy to understand. We're glad you feel confident and in great hands after your call.

Valutata 5 stelle su 5

Further Borrowing made easy

I have a mortgage with the company and this was a further borrowing application. Jake Scane was helpful calm and went through all my options and rates etc and there was no pressure. He had emailed me some details before our initial meeting and this made everything very easy. Any enquiries were dealt with in good time and I am now completing my transaction and it could not have been easier . Thank you

8 settembre 2026
Non scritta su invito
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Risposta di The Mortgage Works

We're so pleased to hear about your positive experience with your further borrowing application. It's wonderful to know that our team member was helpful, calm, and made the process easy for you. Thank you for sharing your feedback.

Valutata 5 stelle su 5

10/10 Customer Service!

Laura Mcburney our mortgage consultant is absolutely brilliant at her job. Her knowledge is exceptional and her customer service is out of this world! It’s been an absolute delight sorting out our buy to let mortgage with The Mortgage Works and will certainly recommend the company. Again, the experience has been top drawer, made that way by Laura and her professionalism and sheer friendliness. We will return!

4 settembre 2026
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Risposta di The Mortgage Works

We're delighted to hear about your exceptional experience. It's wonderful to know that our consultant's knowledge and customer service made your buy-to-let mortgage process a delight. We truly appreciate your kind words and look forward to assisting you again in the future.

Valutata 5 stelle su 5

Tilly was fabulous!

Tilly was fabulous! Rang exactly on time and ran through various figures for me so I could compare products appropriately. The product range is good value and I’m very happy with my purchase.

4 settembre 2026
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Risposta di The Mortgage Works

We're so pleased to hear that you had such a positive experience! It's wonderful that our team member was able to provide you with the information you needed to compare products effectively. We're delighted you're happy with your purchase!

Valutata 5 stelle su 5

Leanne Harvey was excellent.

Leanne Harvey came across as professional and friendly. Her explanations were clear and I had a very good understanding of the process. Exactly what I wanted from the telephone call.

3 settembre 2026
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Risposta di The Mortgage Works

We're so pleased to hear that you found our team to be professional and friendly. It's wonderful that the explanations were clear and that you had a very good understanding of the process. Thank you for your positive feedback!

Valutata 5 stelle su 5

Informative and quick

The people were easy to talk to and I was able to enquire to get the information I wanted.

3 settembre 2026
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Risposta di The Mortgage Works

We're glad we could provide the information you needed. We appreciate your kind words!

Valutata 5 stelle su 5

Daniel was very helpful

Daniel was very helpful, informative and patient, would highly recommend, The mortgage works

3 settembre 2026
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Risposta di The Mortgage Works

We're delighted to hear that your experience was so positive and that you found our team member to be helpful, informative, and patient. Thank you for your kind recommendation!

Valutata 5 stelle su 5

My Mortgage advisor Daniel was…

My Mortgage advisor Daniel was excellent, and was nice enough to reschedule the first call I had to cut short due to conflicting commitments.

He explained everything very clearly and accomdated my requested changes.

A professional personable employee who well represents himself and your company.

Kind regards
Nikki

4 settembre 2026
Non scritta su invito
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Risposta di The Mortgage Works

We're so happy to hear about your positive experience with our mortgage advisor! It's wonderful to know that we could accommodate your schedule and clearly explain everything. We truly appreciate your kind words and feedback.

Valutata 5 stelle su 5

Outstanding customer service

I would highly recommend Richard Buttling. He was incredibly helpful throughout the whole mortgage process and made everything feel straightforward and much less stressful.

I had a financial adviser when I arranged my previous mortgage, but honestly, I really didn’t feel that I needed one this time around. Richard was knowledgeable, approachable, and always happy to answer my questions and explain things whenever I wasn’t sure about something.

He went above and beyond to help us get the mortgage sorted, and I really appreciate all the time and effort he put into it. It was a pleasure dealing with him, and I wouldn’t hesitate to recommend Richard to anyone looking for help with their mortgage.

Thank you so much, Richard, for all your help! ⭐⭐⭐⭐⭐

4 settembre 2026
Non scritta su invito
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Risposta di The Mortgage Works

We are so pleased to hear about your positive experience with our team member. It's wonderful to know that our support made the mortgage process straightforward and less stressful for you. We always aim to provide knowledgeable and approachable assistance, and we truly appreciate you recognizing the effort put in to ensure everything was sorted. Your kind words are greatly valued, and we are delighted that you would recommend our services.

Valutata 5 stelle su 5

Excellent service

Excellent service! A representative called Chris helped me today. He was efficient and concise in explaining the process, taking the information and making the application. It made dealing with The Mortgage Works easy and straight forward. Much appreciated!

2 settembre 2026
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Risposta di The Mortgage Works

We're so pleased to hear that our representative made your experience easy and straightforward! It's wonderful to know that the process was explained clearly and efficiently. Thank you for your kind words!

Valutata 5 stelle su 5

Extremely helpful Olly F

Extremely helpful Olly F, clear, concise and talked us through each stage making it all so easy to understand.

Thank you

2 settembre 2026
Non scritta su invito
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Risposta di The Mortgage Works

We're so glad to hear that our team provided such clear and helpful guidance, making everything easy to understand. Thank you for your wonderful feedback!

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