An item was mistakingly missing from my delivery and the company have been amazing. Straight away ensured that the item has been re-sent express and will be received within 24 hours. The quality of th... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Customer service is horrible at responding! They go weeks without responses. A company that sells newborn items should know the urgency of getting a response. They take so long to get back to you! E... Leggi di più
L'azienda ha risposto
Amazing customer service from The Little Green Sheep. After a small issue with my baby’s Moses basket, Demi responded straight away and arranged a replacement that arrived the very next morning. Could... Leggi di più
L'azienda ha risposto
Ordered moses basket bundle after horrible experience elsewhere. Products arrived next day. One screw was damaged but quickly replaced by Demi. Customer service has been great, fair prices and free ne... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
The Little Green Sheep was born in 2007 from a simple idea… To provide the very best for babies! This led us to discovering natural and organic materials and creating beautiful, long-lasting products that are away from chemicals.
Informazioni di contatto
The Green, CV37 0JE, Stratford Upon Avon, Regno Unito
- 0800 028 1433
- hello@thelittlegreensheep.co.uk
- www.thelittlegreensheep.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Product lovely but assembly instructions TERRIBLE
Product lovely. Instructions TERRIBLE!
Be very mindful when purchasing the Moses basket. Unless your physic good luck building it - no words and the images literally tell you nothing. A very simple Moses basket stand should have taken 10 minutes tooks nearly 2 hours because of poor instructions and no where to find the information as online instructions don’t match the ones in the box with different pieces!!!
Very frustrating!

Risposta di The Little Green Sheep
Excellent - highly recommend it!
Very happy with the service provided by The Little Green Sheep. The delivery didn’t take long at all. The way in which their items came wrapped make sure that these were kept intact during transportation. One item had been missed from the order, however, the customer service team resolved the issue straightaway and we received the missing part in the post the next day. Very receptive team and grateful we chose this company. Last but not least, their Moses baskets are the most beautiful and delicate thing for your expected new born - we love it!

Risposta di The Little Green Sheep
Amazing service from Nikki at The…
Amazing service from Nikki at The Little Green Sheep! Received my item which was ever so slightly damaged and she didn’t even hesitate in sending out a replacement for me. Gorgeous item and despite there being a problem it was very quickly rectified. Will definitely shop with them again!

Risposta di The Little Green Sheep
Great service
Great service. Very quick to respond and really helpful with my query.

Risposta di The Little Green Sheep
Great customer service and products
Have bought many things from little green sheep since my first child was born, who is now 6. Love their products and feel so much better that my children aren’t sleeping on lots of chemicals. We haven’t had a problem with any product until recently when something came up with one of our mattresses and Demi at little green sheep worked quickly to resolve it and we had a replacement within a few days. Great customer service, thank you LGS!

Risposta di The Little Green Sheep
Outstanding experience.
The customer journey with Little Green Sheep is second to none— absolutely exceptional. We have purchased a few items from them and the quality have always been top notch. However, they set the bar even higher with our latest experience. We had a slight issue with our last purchase, contacted them and an agent called Nikki dealt with us. She was absolutely incredible and the way she dealt with us gave us even more confidence that we are spending money at the right place. It was literally the most hassle free resolution and we cannot sing her praises enough. Thank you!
We highly recommend them and then some!
(P.s., Sorry the review was a little later than expected but we went into labour shortly after speaking with you Nikki lool).
Rox & Timi

Risposta di The Little Green Sheep
Beautiful products
Beautiful products. Effective and efficient customer service, dealt with my enquiry in a sympathetic and timely manor.

Risposta di The Little Green Sheep
The Snuz range is very good quality and…
The Snuz range is very good quality and was easy to assemble despite some reviews to the contrary. Our delivery arrived damaged but a member of the team Demi has resolved the issue for us in a timely manner.

Risposta di The Little Green Sheep
Super helpful and efficient customer…
Super helpful and efficient customer service support. Exactly what busy parents need!

Risposta di The Little Green Sheep
Great customer service
Jane was lovely and very friendly when helping me.
The products of the little green sheep are nice and good quality.

Risposta di The Little Green Sheep
Love the product and quality of the…
Love the product and quality of the Moses basket I ordered. The delivery from the UK to Singapore was organised super quickly. The customer service has been amazing first helping to correct my postal code, and then helping me with sorting out the replacement of a missing item in my order instantly. I will definitely order again from Little Green Sheep! Thank you.

Risposta di The Little Green Sheep
Great customer service
Great customer service! We had an issue with delivery and a replacement was quickly sorted to be sent out to us!

Risposta di The Little Green Sheep
Excellent customer service
Excellent customer service
Demi was so helpful when we had a problem with a product and we were sent a replacement a day later

Risposta di The Little Green Sheep
Really good service today from Demi
Really good service today from Demi. She went out of her way to help me and I really appreciate it. The crib mattress I bought for my grandson last year was so good I wanted to buy another for my next grandchild due this summer. I couldn’t remember the details but she sorted everything for me. Delighted.

Risposta di The Little Green Sheep
Great customer service
Great customer service. Our mattress arrived faulty so I called to have it replaced. They were very apologetic, organised a replacement straight away and a courier to collect the faulty one. All super easy and professional.

Risposta di The Little Green Sheep
Great Customer Service - one happy customer!
I had ordered a Moses basket about 3 weeks ago. Delivery was very quick but when I opened it, I discovered that it came with the wrong colour liner. I felt a little disappointed at first as I thought that I would probably need to send the whole thing back and wait even longer to receive the original order I had placed. I emailed customer service straight away and got an immediate reply back first thing in the morning. I was dealing with a very kind lady called Nikki from Customer Services. She explained how sorry she was that this had happened. As it was only the Liner that was the wrong colour, she allowed me to keep the one that I had received in error and to use as a spare until my new Liner arrived. The new Liner arrived a few days later. I was really impressed with the way this was handled and was kept up to date throughout.

Risposta di The Little Green Sheep
Very helpful customer service
Very helpful customer service. They resolved the issue promptly.

Risposta di The Little Green Sheep
Plasticky feeling, not good quality at all! WILL NOT USE IT!
I bought both a duvet and a pillow and both are absolutely HORRIBLE! Feels like plastic and so loud! Every time my son moves makes so much noise that sometimes wakes him up! Do not waste your money on this company’s products. My friend bought the same product at their competitors and at the same price and the quality is 100 times better, feels nice and soft and doesn’t make so much noise, or any at all. When I complained to this company about their product they just said the product is good quality and because I am over 30 day window they can not and will not do anything about it. I am now stuck with this disgusting duvet and pillow that I will have to throw away. Very bad company and horrible product.
Thank you for nothing, your reply is useless to me…you are not willing to do anything for your customers and continue selling this horrible product.

Risposta di The Little Green Sheep
The lady from customer services was…
The lady from customer services was very helpful, polite and fixed the issue promptly.
Thank you.

Risposta di The Little Green Sheep
Excellent customer service from Jane
I placed an order online and then realised that I had mistakenly ordered the wrong colour of one item. I called customer services and spoke to Jane who proceeded to intercept my order and arrange for the item to be changed. At all times she kept me updated with the situation. I received my order the next day and the goods are lovely. So I am very pleased with the excellent service I received from The Little Green Sheep.

Risposta di The Little Green Sheep
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







