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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Well what a great experience I've experienced with this company. I decided to upgrade my home theatre system and I found it here at a terrific price. I was concerned about the delivery because I ob... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The router I ordered from the IT Bay arrived next day and my son-in-law fitted it a couple of days later. It was easy to fit, it was replacing an older one in our motorhome, and the speeds we are get... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very helpful when I made an enquiry, after the enquiry, I purchased an item, the next day it was delivered, 5 stars. Also very competitive pricing, highly recommended!

L'azienda ha risposto

Valutata 5 stelle su 5

Price was cheaper than its competitors. Was unsure but took the risk however I was pleasantly surprised. Ordered on the weekend and delivered next working day as promised. Was sent several emails from... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di computer e accessori

Scritti dall'azienda

The IT Bay is an online technology shop selling technology, electronics and office IT products throughout the UK. We stock thousands of the latest tech products from leading brands including Dell, HP, Lenovo and Microsoft. With expert advice, the best prices on the web, rapid next day delivery and free, easy returns, The IT Bay is ideally placed to help you with all your technology needs. We're based near Manchester and stock a huge range of the latest laptops, PCs, tablets and monitors in our purpose built distribution centre. As well as exclusive offers on laptops, desktops and tablets that you won't find elsewhere, we also stock the accessories, components and peripherals you need to complete or customise your purchase. The IT Bay offers you... The best deals A wide range of the latest tech products from the leading brands at the lowest prices ready to ship immediately from stock. As well as exclusive offers on laptops, desktops and tablets that you won't find elsewhere, we also stock the accessories, components and peripherals you need to complete or customise your purchase. For example, seen a laptop but need to add more RAM or upgrade the storage? Not a problem, our team is there for you. Unrivalled service Reality check - everyone claims to offer great service. Having shopped at the competition, we know from experience it's the little details that add up to make a huge difference. We aim to provide a simple, easy and hassle free service both during your shopping journey and post sale. Got a DOA part your need replacing ASAP? We can ship same day nationwide. Need a fast quote? We'll typically respond in under 30 minutes. Bought something and changed your mind? No problem! We offer free, easy returns for 30 days from delivery. Expert advice Behind our website is a knowledgeable team of tech specialists with decades of IT experience. We're here to help when you need us whether that's for product advice and selection, troubleshooting or assistance with a business project such as a tech refresh. Sometimes you just need a second opinion - give us a call for a friendly chat today. Tech from the leading brands Our expertise with the leading technology manufacturers such as Dell, HP, Lenovo and Microsoft allows us to source the most popular products at the best possible prices and pass those saving onto you. As well as special deals and exclusive products, we've got the knowledge to help you find the kit you need. From product selection to delivery and support, we've got you covered. Our customers We supply both consumers and businesses via our website and our in-house sales team. We also supply to the education and public sector. Order online before 5pm and you'll typically receive your goods the following business day. We offer a range of flexible payment methods including PayPal, Klarna Finance and 30 day credit facilities for business customers.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

241 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(241)

30 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent customer service

I purchased a computer from The IT Bay at the weekend and it arrived promptly and well packaged on Tuesday. A couple of very minor issues which were both due to my ignorance of computers were efficiently dealt with by Hannah and Jacob in a very friendly and understanding manner. I would have no hesitation in recommending this company and will definitely use them again should the need arise. Thank you IT Bay.

9 luglio 2024
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Risposta di The IT Bay

Thank you for your kind words. Glad to hear we were able to get you up and running.

Valutata 5 stelle su 5

Good price and quick delivery

Needing a new iPad I found the one I wanted at a good price. From placing the order to delivery I was kept fully informed of progress by email and as promised it came the following day.

2 luglio 2024
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Risposta di The IT Bay

Thank you for taking the time to leave your review! It is much appreciated

Valutata 5 stelle su 5

Bought a 27" HP conferencing PC monitor…

Bought a 27" HP conferencing PC monitor from these guys rather than off Amazon. Came quickly, good product (and they had added the right power cable), free shipping which I could track, and £20 off the Amazon price. Very happy.

2 luglio 2024
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Risposta di The IT Bay

We are glad to hear you have been pleased with the product and service! We hope to see you again in the future

Valutata 5 stelle su 5

Good service, great prices

Very prompt response, excellent customer service, great product and keen pricing. We've bought 9 laptops over a period of time and they've been very helpful each time.

10 giugno 2024
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Risposta di The IT Bay

Many thanks Mike, I've relayed your feedback to the wider team who are all very pleased with your comments. Hope to see you again soon.

Valutata 5 stelle su 5

lowest prices in the UK market

This company has the lowest price in the UK market .
I ordered my iPad Monday 10 am and I resaved if 4PM next day Tuesday at 4PM .
The packaging was grate (sealed iPad) , thump up to this company
Definitely I will use this company in future I still have the lowest pieces in the UK

24 giugno 2024
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Risposta di The IT Bay

Thank you for the positive feedback sir. We hope you enjoy your new purchase.

Valutata 5 stelle su 5

The Lenovo Thinkvision 24"QHD monitor I…

The Lenovo Thinkvision 24"QHD monitor I purchased is very sharp and the colours are clear and bright. Great price and service, also tracked delivery and it arrived in two days. I would definitely recommended The IT Bay 😀

26 giugno 2024
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Risposta di The IT Bay

Thank you for your kind words! We hope to be of service again

Valutata 5 stelle su 5

Great first experience

Great first experience! Ordered on a Thursday afternoon and the item was with us on the Friday AM. Item was exactly as described and in excellent condition. Saved a fortune compared to other companies!

13 giugno 2024
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Risposta di The IT Bay

Thanks for your kind feedback, we're delighted to hear you were pleased with your purchase.

Valutata 5 stelle su 5

Honestly exceeded any expectations

Honestly exceeded any expectations. I ordered in the afternoon and item was here early the next morning!! Received copy invoice and everything else I needed without having to ask. Very impressed. Made it all so easy :)

7 giugno 2024
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Risposta di The IT Bay

Thank you for taking the time to leave your review! We are glad to hear your order arrived swiftly and safely. We hope to be of service again in the future.

Valutata 5 stelle su 5

Purchased a laptop

Purchased a laptop, dispatched and came next day with UPS. Asked to change invoice to be made out to company name and was done same day. Thank you Hannah!

5 giugno 2024
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Risposta di The IT Bay

Thanks Chris, glad things went smoothly for you.

Valutata 5 stelle su 5

Professional and courteous…

Treated in a professional and courteous manner, good choice of stock at reasonable prices. Item was shipped out to France as soon as payment was received, shipping just over 24 hours door to door.

3 giugno 2024
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Risposta di The IT Bay

We are glad to hear your goods arrived quickly and safely! Thank you for the review, it is much appreciated.

Valutata 5 stelle su 5

Great price and good service

Ordered an IPad and it arrived as expected on the next working day. Free delivery and £30 cheaper than the normal price.

4 giugno 2024
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Risposta di The IT Bay

Thank you for taking the time to let us know your thoughts! We hope to be of service again

Valutata 5 stelle su 5

Reliable

Great experience, received a great product, speedy delivery. No complaints, Thanks to IT bay.
Would 100% recommend it.

22 maggio 2024
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Risposta di The IT Bay

Thank you for your kind words, hope to be of service again in the future.

Valutata 5 stelle su 5

Free next day delivery and £50 cheaper…

Free next day delivery and £50 cheaper than my normal supplier. Also was packaged inside another box so the standard laptop box was not on show to the delivery company. - Will defiantly use them again

13 maggio 2024
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Risposta di The IT Bay

Thank you Stewart, glad the laptop arrived safe and sound.

Valutata 5 stelle su 5

Good price & service

Goods were as described, delivered swiftly. Happy to deal with them again.

10 maggio 2024
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Risposta di The IT Bay

Thank you for the feedback! It is much appreciated

Valutata 5 stelle su 5

Customer Service is Where They Shine!

Having purchased quite a high end laptop from The IT Bay, I was already slightly impressed at the low prices they were offering their hardware for. Call me a pesimist, (realist!) but I was trying to find some sort of reason for their cheap prices, possibly refurbished machines or gray stock. Well, I pulled the trigger and purchased my machine. It arrived next working day, and the machine was brand new. Down to the seals on the packaging remaining untouched with all the security seals in place.

The machine is fantastic, with great delivery and price. And then I checked the warranty.... and it wasn't exactly the full 3 years as advertised. Part of me was relieved, this was probably the reason why the price was so cheap. I was happy to live with it, however I thought, there would be no harm in me firing off an email to customer services in querying the discrepancy in warranty lengths.

In record time, I received a reply from Hannah Armstrong, who politely explained the reason for the different warranty lengths, (which by the way was a perfectly reasonable explanation). She then went on to explain how to reset the warranty to start from the purchase/sale date on the manufacturer's website. She had a really comprehensive and clear word document that had easy to follow steps with screenshots.

Having followed her instructions, I found my warranty updated to reflect the time that was advertised on the item's description page.

I'm happy as I managed to get a great machine, at a great price, with great customer service. I'm just left confused, wondering what the catch is...

8 maggio 2024
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Risposta di The IT Bay

Response from Hannah: The catch is you have to order from us again! Thank you so much for your detailed review, we are glad to hear you have such a positive experience with The IT Bay, we hope to be of service again in the future!

Valutata 5 stelle su 5

I ordered the laptop and it came by…

I ordered the laptop and it came by tracked delivery the next day.
The whole process was very smooth from start to finish with order updates emailed to me by both the company and courier.
The laptop was far cheaper than other competitors and worked perfectly on arrival.

I can thoroughly recommend this company indeed.

8 maggio 2024
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Risposta di The IT Bay

Thank you so much for your kind words. We hope to see you again in the future.

Valutata 5 stelle su 5

What a bargain!

I needed to replace my company laptop 'cos I'm retiring and I'll need to hand it back. I spent weeks searching for the right machine .. believe me, I'm meticulous. So, I finally decide on a Lenovo model that had a good spec. Found The IT Bay had the best price. The equivalent Dell (direct from Dell) was twice the price. I started thinking 'What's the catch?'. So I paid with credit card. I had no reason to worry. The machine arrived 2 days later. Absolutely delighted with it! It's sleeker, faster, quieter than my old company laptop. I need to get my wife a new laptop some time soon. I know where I'll go.

4 maggio 2024
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Risposta di The IT Bay

Thanks for the positive feedback. We look forward to helping you with the next purchase when the time is right.

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