Well what a great experience I've experienced with this company. I decided to upgrade my home theatre system and I found it here at a terrific price. I was concerned about the delivery because I ob... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The router I ordered from the IT Bay arrived next day and my son-in-law fitted it a couple of days later. It was easy to fit, it was replacing an older one in our motorhome, and the speeds we are get... Leggi di più
L'azienda ha risposto
Very helpful when I made an enquiry, after the enquiry, I purchased an item, the next day it was delivered, 5 stars. Also very competitive pricing, highly recommended!
L'azienda ha risposto
Price was cheaper than its competitors. Was unsure but took the risk however I was pleasantly surprised. Ordered on the weekend and delivered next working day as promised. Was sent several emails from... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
The IT Bay is an online technology shop selling technology, electronics and office IT products throughout the UK. We stock thousands of the latest tech products from leading brands including Dell, HP, Lenovo and Microsoft. With expert advice, the best prices on the web, rapid next day delivery and free, easy returns, The IT Bay is ideally placed to help you with all your technology needs. We're based near Manchester and stock a huge range of the latest laptops, PCs, tablets and monitors in our purpose built distribution centre. As well as exclusive offers on laptops, desktops and tablets that you won't find elsewhere, we also stock the accessories, components and peripherals you need to complete or customise your purchase. The IT Bay offers you... The best deals A wide range of the latest tech products from the leading brands at the lowest prices ready to ship immediately from stock. As well as exclusive offers on laptops, desktops and tablets that you won't find elsewhere, we also stock the accessories, components and peripherals you need to complete or customise your purchase. For example, seen a laptop but need to add more RAM or upgrade the storage? Not a problem, our team is there for you. Unrivalled service Reality check - everyone claims to offer great service. Having shopped at the competition, we know from experience it's the little details that add up to make a huge difference. We aim to provide a simple, easy and hassle free service both during your shopping journey and post sale. Got a DOA part your need replacing ASAP? We can ship same day nationwide. Need a fast quote? We'll typically respond in under 30 minutes. Bought something and changed your mind? No problem! We offer free, easy returns for 30 days from delivery. Expert advice Behind our website is a knowledgeable team of tech specialists with decades of IT experience. We're here to help when you need us whether that's for product advice and selection, troubleshooting or assistance with a business project such as a tech refresh. Sometimes you just need a second opinion - give us a call for a friendly chat today. Tech from the leading brands Our expertise with the leading technology manufacturers such as Dell, HP, Lenovo and Microsoft allows us to source the most popular products at the best possible prices and pass those saving onto you. As well as special deals and exclusive products, we've got the knowledge to help you find the kit you need. From product selection to delivery and support, we've got you covered. Our customers We supply both consumers and businesses via our website and our in-house sales team. We also supply to the education and public sector. Order online before 5pm and you'll typically receive your goods the following business day. We offer a range of flexible payment methods including PayPal, Klarna Finance and 30 day credit facilities for business customers.
Informazioni di contatto
P16, Heywood Distribution Park, Pilsworth Road, OL10 2TT, Heywood, Regno Unito
- 0330 174 1338
- sales@theitbay.com
- www.theitbay.com
4,9
Eccellente
241 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
LG OLED Television
I recently purchased a new LG OLED Television. The price was unbelievably good, cheaper than anywhere else. Before purchasing a did an online chat with Hannah, who was extremely helpful. She reassured me that the TV was new and in stock and confirmed the price. I have to admit I was still slightly nervous about ordering from an internet company that I had not used before. However my fears were unfounded! I received the TV the next day and it was exactly as specified, Brand new, boxed and perfect. There was no extra charge for delivery. I cannot fault the service and product and recommend this company.
22 luglio 2025
Non scritta su invito
Risposta di The IT Bay
Thank you so much for your fantastic review and for putting your trust in The IT Bay! We're delighted to hear that you’re enjoying your new LG OLED TV and that everything arrived just as expected. It's great to know Hannah was able to provide the reassurance you needed before placing your order — we’ll be sure to pass on your kind words to her. We completely understand the hesitation that can come with ordering from a new company, so we're especially pleased we could deliver a smooth, next-day experience that lived up to expectations. Thanks again for the recommendation — we really appreciate it!
Best price on the net by a mile
Best price on the net by a mile. Quick delivery. Well packed. Highly recommended. Ignore the big retailers. This company deserves success.
22 luglio 2025
Non scritta su invito
Risposta di The IT Bay
Thank you so much Kenneth, we really appreciate this feedback.
Very good service
Very good service, slight misunderstanding about delivery but soon resolved. 1st class Co. to deal with will, will be looking to buy other things from them.
18 luglio 2025
Non scritta su invito
Risposta di The IT Bay
Thank you for your kind words John. We are glad to hear you have enjoyed your experience with The IT Bay. We look forward to being of service again.
My new Dyson
Easy to order , great communication , info on where to get help if needed.
I will definitely order from this company again
13 luglio 2025
Non scritta su invito
Risposta di The IT Bay
Many thanks for the feedback, it is much appreciated.
Quick delivery and prompt communication…
Quick delivery and prompt communication and service. Would highly recommend. Item arrived as expected.
8 luglio 2025
Non scritta su invito
Risposta di The IT Bay
Thanks Mark, glad everything arrived on time and to your satisfaction
Excellent company to deal with.
Excellent response on enquiry for HP Elite pc. Went and checked a query and within a couple of minutes had the answer I required. Purchased computer which arrived quickly. Very pleased as first time purchase from IT Bay….
27 giugno 2025
Non scritta su invito
Risposta di The IT Bay
Thank you for the review Adrian! I am glad you have been pleased with the service and hope to see you again soon!
Super Customer Service!
I have been very impressed with the recent customer service experience with The IT Bay, even when issues were experienced with my order...I queried some of the details regarding a new monitor, which were all quickly answered, so I placed an order. It arrived the next day, but unfortunately had a fault. The support from Hannah was excellent throughout, and within a few days it was returned and a new one delivered....this is exactly what you want when things don't go to plan....thank you Hannah, great job!
21 giugno 2025
Non scritta su invito
Risposta di The IT Bay
Thank you so much for providing the feedback. Regardless of the fault present on the monitor, we are glad to hear you have been impressed with the process of returning with The IT Bay. We always aim to turnaround any returns as quick as possible. Thanks again Mike, I hope we can be of service again in the future.
Excellent customer service
Excellent customer service! I only realised I had ordered the wrong monitor model after it had been dispatched, but Hannah responded very quickly and was both polite and helpful.:)
6 giugno 2025
Non scritta su invito
Risposta di The IT Bay
Thank you for the review Constance! We hope to be of service again in the future.
Super fast delivery of a product…
Super fast delivery of a product exactly as described.
9 giugno 2025
Non scritta su invito
Risposta di The IT Bay
Thanks for the feedback, much appreciated.
Excellent
Fast, extremely well packaged, and a great price. Really good service and would thoroughly recommend.
3 giugno 2025
Non scritta su invito
Risposta di The IT Bay
Thanks Rose, the feedback is much appreciated.
Very good service and early delivery
Very good service and early delivery
2 giugno 2025
Non scritta su invito
Risposta di The IT Bay
Thank you for the positive feedback.
Risposta di The IT Bay
Thanks for the kind words.
Good delivery time and brilliant price…
Good delivery time and brilliant price compared to others for same product; this is a new company trying to get a foot hold in this market, so items for sale are better than most cost wise. Will look at them first for future purchases--very pleased and well recommended.
20 maggio 2025
Non scritta su invito
Risposta di The IT Bay
Thanks for the feedback James, it is really appreciated.
Good price, great service and personal touch!
Found a competitively priced monitor (even against Amazon), ordered 5pm yesterday and here by 2pm today. Fantastic, efficient and even a nice personal touch email with the vat invoice in my inbox. Love to support smaller businesses but often the price difference against the big online retailers can’t justify it. In this case it did, was perfect and also feel better for giving my business. Will definitely use again!
15 maggio 2025
Non scritta su invito
Risposta di The IT Bay
Thank you so much for the kind words. We hope to see you again in the future.
An excellent service
An excellent service. Brand name goods for very reasonable prices. Plus the fact they take Klarna means I could pay in 3 which really helped. Very happy with my new tv and would definitely recommend this site. All round great experience. Shipping was very quick and they kept me updated through out the whole process.
14 maggio 2025
Non scritta su invito
Risposta di The IT Bay
Many thanks for your comments and glad you are happy with your purchase.
Risposta di The IT Bay
Thanks Tommy, glad everything went smoothly.
Absolutely delighted with my experience with the ITBay.
Absolutely delighted with the service provided by IT Bay. Spoke to a real HUMAN, Hannah, who guided me through the buying and delivery process with great efficiency and kindness. What a difference to be able to get help and advice from a real person! The new laptop has now been delivered speedily and safely, with regular updating by the carrier on delivery time.
Thank you. I will be back when I next need IT stuff.
24 aprile 2025
Non scritta su invito
Risposta di The IT Bay
Thanks so much for your kind words Virginia, it means a lot to us. We look forward to being of service again.
Ordered a Dell monitor
Ordered a Dell monitor, which arrived promptly and well packed, with good information about the sales and delivery process between purchase and delivery. Cheaper than other retailers. Impressed - would recommend.
23 aprile 2025
Non scritta su invito
Risposta di The IT Bay
Thanks Alistair, glad to hear you were pleased with the shopping experience.
A great price and great service
A really great price. Arrived within 48 hours with free delivery. A great service all round. Highly recommended.
23 aprile 2025
Non scritta su invito
Risposta di The IT Bay
Glad to hear the goods arrived safely. Many thanks for the positive feedback.
…Lenovo 100W Gen 4
I would like to thank Hannah for helping me choose the right product, at the right price.
16 aprile 2025
Non scritta su invito
Risposta di The IT Bay
thank you for the feedback
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.