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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Well what a great experience I've experienced with this company. I decided to upgrade my home theatre system and I found it here at a terrific price. I was concerned about the delivery because I ob... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The router I ordered from the IT Bay arrived next day and my son-in-law fitted it a couple of days later. It was easy to fit, it was replacing an older one in our motorhome, and the speeds we are get... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very helpful when I made an enquiry, after the enquiry, I purchased an item, the next day it was delivered, 5 stars. Also very competitive pricing, highly recommended!

L'azienda ha risposto

Valutata 5 stelle su 5

Price was cheaper than its competitors. Was unsure but took the risk however I was pleasantly surprised. Ordered on the weekend and delivered next working day as promised. Was sent several emails from... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di computer e accessori

Scritti dall'azienda

The IT Bay is an online technology shop selling technology, electronics and office IT products throughout the UK. We stock thousands of the latest tech products from leading brands including Dell, HP, Lenovo and Microsoft. With expert advice, the best prices on the web, rapid next day delivery and free, easy returns, The IT Bay is ideally placed to help you with all your technology needs. We're based near Manchester and stock a huge range of the latest laptops, PCs, tablets and monitors in our purpose built distribution centre. As well as exclusive offers on laptops, desktops and tablets that you won't find elsewhere, we also stock the accessories, components and peripherals you need to complete or customise your purchase. The IT Bay offers you... The best deals A wide range of the latest tech products from the leading brands at the lowest prices ready to ship immediately from stock. As well as exclusive offers on laptops, desktops and tablets that you won't find elsewhere, we also stock the accessories, components and peripherals you need to complete or customise your purchase. For example, seen a laptop but need to add more RAM or upgrade the storage? Not a problem, our team is there for you. Unrivalled service Reality check - everyone claims to offer great service. Having shopped at the competition, we know from experience it's the little details that add up to make a huge difference. We aim to provide a simple, easy and hassle free service both during your shopping journey and post sale. Got a DOA part your need replacing ASAP? We can ship same day nationwide. Need a fast quote? We'll typically respond in under 30 minutes. Bought something and changed your mind? No problem! We offer free, easy returns for 30 days from delivery. Expert advice Behind our website is a knowledgeable team of tech specialists with decades of IT experience. We're here to help when you need us whether that's for product advice and selection, troubleshooting or assistance with a business project such as a tech refresh. Sometimes you just need a second opinion - give us a call for a friendly chat today. Tech from the leading brands Our expertise with the leading technology manufacturers such as Dell, HP, Lenovo and Microsoft allows us to source the most popular products at the best possible prices and pass those saving onto you. As well as special deals and exclusive products, we've got the knowledge to help you find the kit you need. From product selection to delivery and support, we've got you covered. Our customers We supply both consumers and businesses via our website and our in-house sales team. We also supply to the education and public sector. Order online before 5pm and you'll typically receive your goods the following business day. We offer a range of flexible payment methods including PayPal, Klarna Finance and 30 day credit facilities for business customers.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

241 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(241)

30 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great service

Great comms, free next day delivery, what more could you ask for? Perfect

3 dicembre 2025
Non scritta su invito
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Risposta di The IT Bay

Thanks Carolyn, we're delighted you were pleased with the service.

Valutata 5 stelle su 5

Good Price and Quick Delivery

I am happy with the Dell U3225QE monitor. The online experience was good and the Package was delivered on time.

Would highly recommend.

28 novembre 2025
Non scritta su invito
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Risposta di The IT Bay

Thanks for the feedback. We're thrilled you're happy with both the product and the shopping experience and we hope to see you again some time in the future.

Valutata 5 stelle su 5

Best price online and super-quick.

Best price online and super-quick delivery of two Dell U2725QE monitors. Items very well packaged. Would definitely recommend.

18 novembre 2025
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Risposta di The IT Bay

Thanks Simon, really appreciate you taking time to provide feedback.

Valutata 5 stelle su 5

Very helpful customer service

Very helpful customer service. Delivered the following morning for free. And best of all, the price was cheaper than anywhere else.

7 novembre 2025
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Risposta di The IT Bay

Thanks Nemir, really appreciate you taking time to provide feedback.

Valutata 5 stelle su 5

Very happy with the product

Very happy with the product. Delivery was very fast packaging was good. I am very satisfied with their service. Thank you.

5 novembre 2025
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Risposta di The IT Bay

Thanks for the feedback, much appreciated!

Valutata 5 stelle su 5

Great experience

Great service, easy to use and laptop is spot on

22 ottobre 2025
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Risposta di The IT Bay

Thanks for your feedback and glad you are happy with the laptop.

Valutata 5 stelle su 5

Outstanding service

I ordered a Lenovo portable monitor at 3:15pm, arrived 10am the following morning. Excellent service and was also the cheapest by £20.

17 ottobre 2025
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Risposta di The IT Bay

Thanks for the feedback, much appreciated!

Valutata 5 stelle su 5

the ITbay provided great service…

the ITbay provided great service throughout the sales process, quick to respond to answers and very helpful. Their pricing is competitive and combined with their excellent service, provides a compelling case to buy from them.

The TV was supplied promptly, securely packaged and in great condition.

3 ottobre 2025
Non scritta su invito
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Risposta di The IT Bay

Thanks for the feedback and glad to hear the TV arrived safe and sound.

Valutata 5 stelle su 5

Great prices and equipment

Great prices and equipment - bought a refurbished Dell monitor arrived promptly and was well packaged - looked as good as new and functioned as expected.

12 settembre 2025
Non scritta su invito
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Risposta di The IT Bay

Thanks for taking the time to provide feedback. We're delighted you are pleased with your purchase.

Valutata 5 stelle su 5

Fantastic Prices and Excellent Customer Service!

I purchased a brand new Dell Docking Station from The IT Bay, which was much cheaper than anywhere else I had seen. I ordered it on a Saturday and it was delivered the following Tuesday (only 3 days later).

On connecting the docking station to my laptop I discovered I had purchased the wrong one and so I contacted customer services via The IT Bay website. I received a reply within about half an hour, from a very helpful sales administrator, who informed me that I could return the docking station, even though I had used it, but would have to pay a restocking fee. However, as I was reordering a replacement docking station, this would be taken into account with regards to the restock fee. The replacement dock was even better value for money than the original dock.

I reordered the replacement dock on the Thursday evening, which would have been delivered on the Saturday morning (if I had been in) but I rearranged for the Tuesday instead. I also returned the unwanted docking station on the Saturday afternoon.

Today I received a notification from the same helpful sales administrator, saying that I would be receiving a full refund for the returned docking station, i.e. I was not being charged the restock fee!

So in summary; fantastic prices and excellent customer service! Would definitely recommend!

28 agosto 2025
Non scritta su invito
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Risposta di The IT Bay

Thank you so much for your detailed review! It really is appreciated. We look forward to being of service again in the future

Valutata 5 stelle su 5

Ordered a Samsung S61D soundbar

Ordered a Samsung S61D soundbar. Good price, came well wrapped in a couple of days. Customer service very good. Good experience.

30 luglio 2025
Non scritta su invito
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Risposta di The IT Bay

Thanks for the positive feedback, glad you are happy with your purchase.

Valutata 5 stelle su 5

Samsung sound bar

First of all the price was a good deal better than one high street store.
The delivery time, next day was for me, very timely and was bang on time.
Was looking forward to the Q symphony set up and so far, excellent. Samsung S50B.
Will remember this site for the future, thank you.

6 agosto 2025
Non scritta su invito
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Risposta di The IT Bay

We're delighted you were pleased with your shopping experience and thank you for your kind words.

Valutata 5 stelle su 5

Highly recommended

Very good company.got my soundbar far cheaper than anywhere else (£150 cheaper)had a slight problem which was down to me and the support they gave was first class.

25 luglio 2025
Non scritta su invito
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Risposta di The IT Bay

Thank you for the review Martin! We are glad you are all set up and enjoying your new soundbar

Valutata 5 stelle su 5

Fantastic!!!

I had been looking for a specific soundbar to replace an old system when I came across IT Bay by chance. Their price was far cheaper than I had seen anywhere else but I was a bit worried as I had not heard of this company before.

I can only say that their service is absolutely fantastic, communication was spot on and next day delivery as stated. My whole experience has been fantastic and I can thoroughly recommend IT Bay. I will certainly be using them again for any future purchases.

29 luglio 2025
Non scritta su invito
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Risposta di The IT Bay

Thank you so much for the kind words. We're really pleased you're happy with the whole shopping experience and we hope to be of service again in the future. Enjoy your soundbar!

Valutata 5 stelle su 5

Very impressed with IT Bay service.

Very impressed with IT Bay service.
Purchased a Dell monitor at a competetitive price.
Received the monitor the next working day, inside the delivery time slot advised by DPD. Very well packaged and in perfect condition.
A happy customer, Thanks.

29 luglio 2025
Non scritta su invito
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Risposta di The IT Bay

Thanks Dave, hope to see you again sometime. Enjoy your new purchase!

Valutata 5 stelle su 5

Top marks for this company

The price was good.The delivery was excellent and next day it arrived secure and undamaged will use this company again.

28 luglio 2025
Non scritta su invito
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Risposta di The IT Bay

Thanks David, we're pleased the goods arrived safe and sound.

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