Their Perfect Gift Recensioni 

Technophobe!

I have had to email customer services a couple of times as I had Inadvertently locked myself out of my account a couple of times. The helpdesk have come back to me very quickly and super helpful.

I received my e-voucher for Christmas and its a very very good way to purchase gifts for yourself!!!

Great company with support team that is truly always very supportive and responsive. Much appreciate the quality of the service I've been getting!

I ordered 8 cards for the team just before Christmas. With the pandemic causing us to hold back on group gatherings, I thought it would at least be nice to let the team go out with their partners seperately and celebrate Christmas. I have to say, the Perfect Gift team were superb. Every question was answered quickly and when I needed two more cards (I mistakenly ordered 6 to begin with) they were on it and able to get the cards over to me way quicker than expected. I got the cards sent to me, so I could add them to the teams christmas card and sent them out individually. One of the cards I'd sent didn't arrive so I contacted Perfect Gift. I was immediately offered a replacement card and they told me they would post it directly to my coleague.
Very impressed: A corporate product with a personal touch. Great experience!

Contact them as I could not activate the gift card. apparently the access code was wrong. They contacted me real quick as solve the situation in less than 10 minutes. Tanya is the lady that helped me. Can't thank her enough as it had became a real pain.
Highly recommended costumers service of this company

I ordered 2 virtual cards for our Corporate clients - what an awesome gift. A big thank you to Tom for the excellent customer service. All the best from South Africa

It is easy to activate and use. The team are very responsive. I hadn't used up the full balance and was guided to the re-issue form to be able to use this balance even though the time had elapsed. Great service!

Tom in Customer Services is very helpful indeed! They are able to re-route purchased cards to an alternative email address in case an email address did not work. Our experience with Their Perfect Gift UK has been excellent with an assuring support from their customer service team! Kudos and keep it up guys!

Very easy to get the gift I wanted and quick and helpful customer services when I had an issue (not their fault).

great customer service. the app is clear and easy to use. they sorted me out in a day when i had an issue

Tom assisted me in arranging virtual cards for a client and was really helpful, responsive and informative. Great service! Thank you Tom!

Excellent - I made a complete bosh of ordering, and the team at TPG were so helpful supporting me to sort it out! Thank you TPG!

Amazing and fast service!
super helpful advice with a responsible person named TOM.
I purchased two cards and my friend received them in less than 1 day! Really fast and accurate.

They should call it TheirPerfectCustomerService. Amazing service!

I was liaising with Tom who provided Excellent Customer Service interaction in resolving my card activation issue and impressed with quick swift response via emails.

Thank you Tom and all the best!!

I purchased 2 gift cards for a friend, they arrived timely and exactly with the design I had ordered. Somehow I misplaced one of them. When I contacted the customer service to ask if it was possible to receive a replacement, I got a response immediately and they were happy to send me new cards the very same day. A great purchasing and customer service's experience. Highly recommended. Clara

Great customer service from Tom recently when I was having a few problems with my card. Responsive, courteous and and resolved my problem with minimus of fuss- I was really impressed- thanks Tom.

Fantastic service service from Tom. Very quick to reply to every email I sent him. Good security system in place for list gift cards too. Highly recommended.

I used this website several times in the past but never had an issue apart of some delay in getting the card generally a day or two. But recently this website has gone down the hill. I placed an order for a virtual card 6 days ago and there has been no response. None of the support channels are responding so i suspect that this business has packed up. I must admit i have never came across worse service so far. I would say stay clear and avoid. There seems to be no way to get your money back in case of an issue.
----------update.
I got a reply from the company and as you can see they were unashamed and unapologetic. They only started responding after 1 star review here. Made no investigation as to why there was no support for 6 days even after making full payment. There is no real channel to contact support other than the form thats on the website. But again there was no response to the form as well. Your only resort if something goes wrong is to raise a charge back with your bank. So kiss your money goodbye in case of an issue.
A much better alternative is to get a currency card from postoffice. Easy and reliable and you can always phone post office in case of an issue. You can also reload your postoffice prepaid card.
You have been warned!!!

Excellent service, a lovely person named Tom helped me with an error I made, wasn't expecting them to reply back so swiftly and sort out my error with ease.
Amazing customer service! I will definitely recommend to my friends and family👌🏾