The iFISH Store Recensioni 

Risposta di The iFISH Store

18 giu 2026

Hi Amy;

Thanks so much for your review! We’re very happy to hear your tetras arrived in perfect condition and that everyone made it safely to their new home. We take a lot of pride in our packaging and shipping process, so it’s great to know it showed. Enjoy your new fish, and we appreciate you choosing us! 🐟😊

Risposta di The iFISH Store

17 giu 2026

Hi Robert;

Here’s a casual reply you can use:

Thanks so much for your continued support! We’re glad to hear your tetras and catfish arrived in good shape and condition. It means a lot to have you as a repeat customer, and we appreciate you taking the time to leave a review. Enjoy your fish, and we look forward to helping you again soon!

Risposta di The iFISH Store

17 giu 2026

Hi Ami;

Thanks for the review! We’re happy to hear you were pleased with the quality of your African cichlids and how quickly they arrived. We appreciate you giving us a try and hope you’re enjoying watching them settle into their new home. Thanks again for your support!

Risposta di The iFISH Store

18 giu 2026

Hi Keith;

We’re very sorry to hear that 2 of the 3 fish did not make it. As a returning customer, we truly appreciate your business and understand how disappointing it is to lose fish.

We do wish you had contacted us at the very first sign that their health was declining. Our team is always happy to help troubleshoot, review tank conditions, and provide guidance, and in many cases we can help turn a situation around before it’s too late. We rely on our customers to notify us as soon as possible when issues arise so we can work together to find a solution.

We care deeply about the health of every fish we ship and are always here to help whenever concerns come up. Thank you for your feedback, and we hope you’ll reach out to us directly right away if you ever experience any issues in the future.

Risposta di The iFISH Store

16 giu 2026

Hi Usman;

Thanks so much for the fantastic review! We’re very happy to hear your Peacock Cichlids arrived safely and made such a great first impression. Seeing vibrant colors right out of the box is always exciting, especially with juveniles, and it’s something we work hard to achieve through careful selection, conditioning, and packing. Enjoy watching them grow and develop even more color. We look forward to sending you more beautiful cichlids in the future!

Risposta di The iFISH Store

13 giu 2026

Hi James;

Thanks for the kind words! We’re glad your fish arrived on time and in great condition. It means a lot to have your continued support. Enjoy your fish, and we hope to see you back again soon!

Risposta di The iFISH Store

13 giu 2026

Hi Doug;

Thanks so much for the kind words! We were disappointed that FedEx caused a problem with your shipment, but we’re glad we could get those fish replaced for you. Hearing that the rest of the fish are doing great and looking great makes our day! We really appreciate your support and are always here if you need anything. Thanks again for being such an awesome customer!

Risposta di The iFISH Store

12 giu 2026

Hi Eugene;

Thanks for giving us a try! We’re glad your Jaguar Cichlids arrived healthy and made a great addition to your tank. We appreciate your support and hope you enjoy watching them grow and show off their personalities. Thanks again for choosing iFish!

Risposta di The iFISH Store

11 giu 2026

Hi Kate;

Thanks so much for giving us a try for your first fish-by-mail order! We’re thrilled to hear everything arrived as described and that our updates, tracking, and acclimation instructions helped make the process stress-free. It’s even better to hear your African Cichlids have settled in well, are eating, growing, and exploring their new home. We appreciate your trust in us and look forward to helping you add to your collection again in the future. Enjoy your fish!

Risposta di The iFISH Store

11 giu 2026

Hi Renee;

Thanks for the great review! We’re glad your Albino Tiger Oscar arrived on time and settled in nicely. They have a way of becoming the center of attention in any tank! We appreciate you giving us the opportunity to earn your business and hope to see you back again when you’re ready to add more fish to the collection. Happy fishkeeping!

Risposta di The iFISH Store

9 giu 2026

Hi Wade;

Thanks so much for your continued support! We’re glad you’ve been happy with our selection of African Cichlids, bundle deals, and direct-to-door shipping. We work hard to offer healthy fish at great prices, so it’s awesome to hear that value stands out to you. We really appreciate your business and look forward to helping you stock your tank again soon!

Risposta di The iFISH Store

9 giu 2026

Hi Khaled;

We’re sorry to hear you were disappointed. As a returning customer, we truly wanted to help resolve the issues you reported, which is why we reached out multiple times by email asking for additional information, including your current water parameters and more details about what was happening in the aquarium.

Unfortunately, we were never able to get the information needed to properly diagnose the problem. Fish health can be affected by many factors after arrival, and water parameters are one of the most important pieces of information when troubleshooting losses.

We stand behind our fish and always do our best to assist customers, but we can only help when we receive clear details about the issue. A review stating only “no good fish” doesn’t provide us—or future customers—with enough information to understand what occurred.

Our door remains open, and if you’d still like assistance, we’re happy to work with you to determine what may have happened and help prevent future losses. We genuinely want our customers and their fish to succeed.

Risposta di The iFISH Store

9 giu 2026

Hi Randall;

Thank you so much for your continued support! We’re happy to hear your tetras and barbs arrived healthy and on time. We’re also glad we could help get everything sorted out with your order. Our team really does enjoy helping fellow fishkeepers, whether online or over the phone. We’ll be sure to share your kind words with the staff. Thanks again for choosing us, and we look forward to helping you with your next order! 😊🐟

Risposta di The iFISH Store

3 giu 2026

Hi Gabrielle;

Thank you for your feedback. We're glad to hear your fish arrived alive, but we're sorry to learn they didn't make the best first impression when you opened the box.

Your order was delivered four days after it was placed, which is within our stated processing and delivery timeframe. It's also normal for fish to appear stressed after shipping, and the water in the bags can sometimes become discolored during transit due to waste accumulation and stress. While it may not look appealing, it is a common part of the shipping process and doesn't necessarily indicate a problem with the fish's health.

We do wish you had reached out to us when you first received your order. We're always happy to review photos, answer questions, and help assess the condition of newly arrived fish. Our goal is for every customer to be successful, and we're here to help whenever concerns arise.

We appreciate you giving us a try and value your feedback as we continue to improve.

Risposta di The iFISH Store

3 giu 2026

Hi Laysim;

Love hearing that! Thanks for the kind words and for coming back to us again. We’re glad you’re happy with your Arowana. Enjoy them! We’re here for you next time you decide to add to your tank!

Risposta di The iFISH Store

1 giu 2026

Hi Francisco;

Thank you for your order and for sharing your experience! We’re glad your Jack Dempsey arrived safely and settled in with his new tank mates. They can vary a bit in size, but we’re happy to hear he was big enough to hold his own in the tank. We appreciate your feedback and hope you enjoy watching him grow and show off his personality. Thanks again for choosing The iFish Store!

Risposta di The iFISH Store

28 mag 2026

Hi Dave;

Thank you so much for giving us a try! We’re so happy to hear all of your shrimp arrived alive and well. Wishing you lots of fun watching them settle into their new home, and please don’t hesitate to reach out if you ever have any questions. Thanks again for choosing The iFISH Store!

Risposta di The iFISH Store

27 mag 2026

Hi Joe;

Thanks so much for giving us a try! We’re really glad to hear your discus arrived in great shape and that the packaging met your expectations. We put a lot of care into making sure our fish travel safely and arrive healthy. Enjoy your new discus!

Risposta di The iFISH Store

26 mag 2026

Hi Filiberto;

Thank you for your honest feedback and for being a returning customer. We’re very sorry to hear that three of the fish didn’t do well, but we’re glad to hear the others arrived nicely and that you were happy with our customer service. We truly appreciate your support and the opportunity to make things right whenever issues arise. Thanks again for giving us another chance to earn your business!

Risposta di The iFISH Store

26 mag 2026

Hi Sherry;

Thanks so much for the great review and for continuing to shop with us! We’re really glad to hear you’ve had a good experience with our live arrival guarantee and customer service. We know how much these fish mean to our customers, so we always try to be quick to help if anything comes up. Most importantly, we’re happy to hear you’re loving your discus — that’s what it’s all about!