The Ideal Garden Shop Recensioni 3.748

TrustScore 5 su 5

4,8

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Would highly recommend the Core-ten edging and tree rings. Fabulous quality and easy to install and have finished off around my beds and shrubs a treat. Very happy with the ease and speed of delivery... Leggi di più

Valutata 5 stelle su 5

This is the second time I've ordered corten steel edging from the Ideal Garden Shop and the service was quick and easy with the product just as described. This time I used the 150mm deep edging to fi... Leggi di più

Valutata 4 stelle su 5

I give this company 5 stars for service but the person whom prepared my order, messed it up, not once but twice, so unfortunately they lose a star. The lawn edge I bought is good, I will definitely us... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Good product, quick delivery service. Ordered for ugent delivery to keep landscaper happy. Cheapest I could find online. Product was shipped from manufacturer directly. I choose the 150 mm high edgin... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli per il giardinaggio
  2. Vivaio e articoli per il giardino
  3. Servizio di progettazione di giardini

Scritti dall'azienda

Here at The Ideal Garden, we've been selling high-quality gardening and landscaping products to customers all over the country for years. Our family-run business developed from our landscaping firm which has been going since the 1980s. We discovered some great landscaping products over the years and decided they were so good that we would start supplying them ourselves. Since then, the online shop side of the business has grown massively - but we still run everything from our central office and storage centre at Calves Lane Farm, maintaining the close-knit family-run style of doing business.

The Ideal Garden Shop

Scritti dall'azienda

We're commited to our customers!
The Ideal Garden Shop, established in 2014, is a family run business based in Buckinghamshire. We take great pride in being able to offer high quality products at the best possible prices to our customers. We believe our unrivalled customer service is the key factor to our success and have maintained a 5-Star rating on Trustpilot for the last six years.

Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

3748 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Quality product and easy to install

Very quick delivery, quality product at a reasonable price. Easy to install but if you have a long run to do best to have an extra pair of hands as you secure the segments together before installing.
Easy to bend I secured in my B & D workmate and slowly bet to 90%

23 marzo 2026
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Risposta di The Ideal Garden Shop

Thank you very much for your review!

Valutata 5 stelle su 5

Tree Ring

The tree ring was well made and easily installed. It also arrived on the day they said.

30 marzo 2026
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Risposta di The Ideal Garden Shop

Thank you, Robert!

Valutata 3 stelle su 5

The product was really good

The product was really good, but delivery from DHL was not on the day stated.
When delivered DHL sent a message saying that I'd signed for it. They had placed it on the door step originally and then moved it to behind the wheelie bins. Due to it being corten steel edging the rust went onto the stone step and has stained it.
The product itself is great and looks fantastic.

23 marzo 2026
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Risposta di The Ideal Garden Shop

Hi Andrew,

While I'm pleased to hear that you are happy with our product, i apologise on behalf of the courier for falling short here. We ensure our products are ready for dispatch on time for collection, and we trust our reliable courier to deliver them to our customers on time. It appears this time they have let you down, which I understand is very frustrating. Sorry about that!

Valutata 5 stelle su 5

Have used them before and

Have used them before and. as then, efficient and quick, and an excellent product and at a great price.

23 marzo 2026
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Risposta di The Ideal Garden Shop

Thank you, thanks for choosing The Ideal Garden again!

Valutata 4 stelle su 5

Great product

Great product
Delivery was not left as instructed, but unceremoniously dumped at front door!
Maybe you should consider alternative couriers!
Otherwise, I'm very happy with your service.

27 marzo 2026
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Risposta di The Ideal Garden Shop

Thank you, Francis! We appreciate the feedback. The courier fell short on us over this bank holiday; they are usually a very reliable and quick courier. We are sorry they let you down this time, though I'm happy to hear that you're satisfied with your product!

Valutata 5 stelle su 5

Exceptional service

First time using this company and credit where credit is due a first class service. I bought corten steel edging. The didn’t have in stock the colour requested until later in the month,as I wanted this for an Easter project I changed the colour( much prefer it) The company kept me informed as did the delivery company. From ordering on the Sunday evening to delivery 🚚 on Wednesday was amazing. I live on the border of North Yorkshire and County Durham .I don’t often leave reviews but every business needs recognition in these tough times. I will definitely use this company in the future. Oh and the edging is in site ,just need the gravel path laying now😀

29 marzo 2026
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Risposta di The Ideal Garden Shop

Thank you so much for taking the time to leave us such a thoughtful review. We are a family-run business and appreciate every piece of feedback. Have a lovely day!

Valutata 5 stelle su 5

Good product and experience

Product good with price consistent with other outkets (some of whom add delivery). Delivery hit the predicted day and helpful driver, just a pity no time indication given; hardly a deal breaker though.

28 marzo 2026
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Risposta di The Ideal Garden Shop

Thank you so much for your review, Steve!

Valutata 4 stelle su 5

Overall very satisfied

Only thing was asked for Friday delivery but did not arrive until Saturday, didn't have to pay more for Friday so no real problem

23 marzo 2026
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Risposta di The Ideal Garden Shop

Thank you, Debra. We're sorry to hear that the courier fell short and let you down here. The bank holiday was tough for them, it seems. I'm happy to hear that you are satisfied with our product!

Valutata 5 stelle su 5

100mm lawn edging packs

Easy to order , very quick delivery and the product exceeded expectations.

In fact, so good I ordered some more!

19 marzo 2026
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Risposta di The Ideal Garden Shop

Thank you, Marc!

Valutata 5 stelle su 5

Prompt service and good quality…

Prompt service and good quality product.
Ordered core edge border edging. It is of good quality and fits together well. Ideal garden had a good range of this product to choose from and delivered on time

21 marzo 2026
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Risposta di The Ideal Garden Shop

Thank you for your review, Jo!

Valutata 1 stelle su 5

Poor courier service

Courier ruined the transaction by failing to deliver, giving false information on their web-site and using untruths for delays in delivery.
On other other hand the product was ideal. Recommend using a reliable courier.

19 marzo 2026
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Risposta di The Ideal Garden Shop

Hi Brian,

We apologise on behalf of the courier, I can imagine how frustrating this was. We do our absolute best to ensure every order is packed and ready for dispatch and collection on time. While the courier we choose to use is usually very reliable, sometimes they fall short, im really sorry! I am glad to hear you are happy with our product though.

Valutata 5 stelle su 5

Quick and easy ordering process

Quick and easy ordering process. Delivery was also quick. The product does the job perfectly so 10 out of ten.

16 marzo 2026
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Risposta di The Ideal Garden Shop

Thank you for your review, Jan!

Valutata 5 stelle su 5

A good experience

Ordering was easy, communication great, arrived when they said it would, does what is supposed to do

21 marzo 2026
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Risposta di The Ideal Garden Shop

Thank you for your review, Sheila!

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