Easy to order from the website. Ordered it yesterday and received the band today. Band is in excellent condition and very comfortable to wear. Would highly recommend this company. Fantastic service.
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Scopri cosa dicono le persone
I have never ordered anything to come as quickly as this is item come I am very impressed I ordered on 2 Nd Oct and received.on 3rd Oct Great price and excellent customer service Second bracelet... Leggi di più
The ID dog collar label arrived promptly (thankyou for using Royal Mail). It was very easy to slide onto the collar and fits snugly and securely. After loosing so many dog tags because I am an idiot... Leggi di più
I needed a range of medical alert silicone bands quickly. The ID Band Company were fantastic - great and super prompt communication, helping me determine what I needed; the items I wanted were dispatc... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We think wearable ID is important. We realise that there are different circumstances under which you would want to buy some sort of ID product. Be it that you are looking for a way of helping to keep your children safe or you are worried about an accident when you are involved in sport or you are worried about a child with a medical condition or want to help protect your ageing family members or relatives, we have a range of great ID products to help. We created our company after looking for medical ID products ourselves. We found that most of the products available were either of inferior quality or were not easily updateable or we would have to go through the hassle and delays of ordering from the States or that we were going to be "ripped off" with the post and packing charges. We wanted to create a better way...! We offer high quality ID products to meet a range of different requirements. We provide a fast, efficient and friendly service and we make sure all our products are available at a realistic cost. We also make sure that we do not vastly inflate our post and packing charges. By offering our Medical ID Jewellery, Child ID Wristbands, Sports Wristbands, Medical Wristbands, and Helmet ID Tags, we think we will have you covered. If there are any products you think we should also be selling please let us know.
Informazioni di contatto
Unit 9 Oak Drive Lionheart Enterprise Park,, NE66 2EU, Alnwick, Regno Unito
- 0800 999 3669
- custserv@theidbandco.com
- www.theidbandco.com
4,7
Eccellente
531 recensioni
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Ha risposto al 85% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di The ID Band Company
Thank you so much for your 5 star review, we really appreciate it!
Ease of use on the website and very…
Ease of use on the website and very fast delivery. Excellent service
24 settembre 2025
Risposta di The ID Band Company
Thank you for your 5 star review, we really appreciate it!
Risposta di The ID Band Company
Thank you so much for your 5 star review, we are really pleased to hear you are happy with the service and quality.
Perfect for my needs
Perfect for my needs
I rang the ID company and said what I needed. All spelling was checked before engraving both sides of a woven metal bracelet. Very smart, accurate and efficient.
24 settembre 2025
Risposta di The ID Band Company
Thank you so much for leaving us such a lovely review, we really appreciate it and it's wonderful to hear you are pleased with your order.
Great quality wristband
Great quality wristband. Print is very clear. Delivered the next day (I didn’t place the order until 3.30pn)
24 settembre 2025
Risposta di The ID Band Company
Thank you so much for your lovely review, we really appreciate it!
Quick service
26 agosto 2025
Risposta di The ID Band Company
Thank you for your 5 star review, we really appreciate it!
Well made and handy bands for kids too
Well made and handy bands for emergencies and als lost kids too. Replaced the rubber band as it had warm out after maybe 5 years since buying the original
25 agosto 2025
Risposta di The ID Band Company
Thank you so much for your lovely review, we really appreciate it!
Risposta di The ID Band Company
We are sorry to see that you have given a low rating. As we are a UK company orders that are placed outside of the UK may take longer to arrive. We do provide you with two shipping methods at checkout FedEx international priority, which arrives within 3 business days or Royal Mail international Economy which may take up to 20 working days to arrive. You chose Royal Mail international Economy and therefore your order may take the 20 working days to arrive, if you have not received it by this time please send us and email and let us know.
Huge choice
Huge choice, execellant service, easy to navigate the website, great quality too
25 agosto 2025
Risposta di The ID Band Company
Thank you so much for your 5 star review, we are pleased to hear you have found the website easy to navigate and the bracelet great quality.
Great experience
The ordering process on your website was really easy to follow, I place the order & my medical wristband arises a few days leter
26 agosto 2025
Risposta di The ID Band Company
Thank you so much for your 5 star review!
Great service great product
Great service great product,fast delivery, perfect talisman just what I wanted,
26 agosto 2025
Risposta di The ID Band Company
Thank you so much for your 5 star review!
The ordering process was simple.
The ordering process was simple and straightforward. The bracelet arrived the next day and is incredibly robust.
26 agosto 2025
Risposta di The ID Band Company
Thank you so much for your 5 star review!
BRILLIANT!!!!
EXCELLENT EXCELLENT EXCELLENT!!!
Ordered online, along with email query regarding previous sizes ordered.
Query answered swiftly.
Staff are ALWAYS friendly accommodating, and informative
Telephone support also
I've been ordering my silicone bands and deluxe silicone engraved with my information over 6 years.
Band has saved my live on many occasions.
Beautifully made and excellent quality have an allergy to metal.
Proud to wear silicone band
THANKYOU TO ALL THE STAFF @ ID BAND
26 agosto 2025
Risposta di The ID Band Company
Thank you so much for your amazing review! 🌟 We’re thrilled to hear our bands have supported you for over 6 years and even saved your life on occasions. Your loyalty and kind words about our staff mean the world!
Beautiful bracelet
Easy to order. Engraving lovely but couldn’t fit rheumatoid arthritis on one line so had to shorten it rheumatoid arthri but sure medics will still know, so not end of world! Such speedy delivery. Bracelet is lovely too.
25 agosto 2025
Risposta di The ID Band Company
Thank you so much for your 5 star review!
Risposta di The ID Band Company
Thank you so much for your 5 star rating!
Easy to order and quick to arrive
Easy to order and quick to arrive, pleased with the finished product!
25 agosto 2025
Risposta di The ID Band Company
Thank you so much for your 5 star review!
Not worth the money!
Not worth the money!! Horrible piece of silicone band! Returned post-free and £17 was eventually refunded after a great deal of fuss!!
22 agosto 2025
Non scritta su invito
Risposta di The ID Band Company
We’re sorry to hear that you were dissatisfied with your purchase, though we feel it’s important to clarify a few points for the benefit of others reading this review.
The band you ordered is indeed made from silicone, as clearly stated multiple times in the product description. There are also several photographs on the listing, including one showing the band being worn, so customers can make an informed decision prior to purchase.
Each band is fully personalised and engraved using state of the art laser technology. As a small business, we take pride in offering free UK postage.
Our customer service team remained polite and professional at all times, despite receiving a series of messages with a rude and demanding tone – including statements such as “I demand a full refund.”
A pre-paid return envelope was promptly provided, and a full refund was issued once the item was returned.
Unfortunately, even after resolving the matter and refunding the full amount, communication from you has continued.
We always welcome constructive feedback. However, on this occasion, we must respectfully ask that you stop contacting us.
Nice quality wrist band
Nice quality wrist band. Was very easy to order and it arrived very quickly. Excellent service and would definitely use again.
25 luglio 2025
Risposta di The ID Band Company
Thank you so much for your 5 star review!
Information is there for people to see
The lady on the telephone was vert helpful and the band itself looked and felt very good.I feel reasured that if anything happened to me the information people need is there .
25 luglio 2025
Risposta di The ID Band Company
Thank you so much for your lovely 5 star review!
Easy purchase
Easy purchase, good quality product, great value and super-fast delivery!
25 luglio 2025
Risposta di The ID Band Company
Thank you so much for your 5 star review!
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